AutoNation Toyota Fort Myers

When I first came to town I checked some internet ratings and found myself taking my 2017 Prius Prime to the Naples dealership -- twice. When my car prompted me to get my next maintenance service, I decided and found myself taking my 2017 Prius Prime to the Naples dealership -- twice. When my car prompted me to get my next maintenance service, I decided to try the Fort Myers dealership. Since I don't see what goes on behind the scenes, I can only talk about the waiting area. The service was great -- by the way. There were obviously a lot of people who, like me, had the time to wait for their car. The waiting area is quite big and connected to the sales area. There are plenty of places to sit and wait. However, there did not seem to be too many amenities like drinking water or coffee. I think I saw an "out of order" sign on a coffee maker. Anyway, besides the service on my very dependable car, the only thing that stands out is the waiting experience. In that regard the waiting area experience, the Naples dealership has a slight edge on the Fort Myers -- though they both could use some improvement. Overall, my only future decision on where next to take my car for service will be what kind of "waiting" experience stands out. In spite of the distance from my home in North Fort Myers and the Naples dealership, I will give it some thought. However, I will return to Fort Myers AutoNation again -- primarily because of the nearness to my home. Where I go the next time -- remains to be seen. More

For many years I have had my car service completed at AutoNation Fort Myers. This is the first time that the interior of the car was left with all the paper/plastic. I know it isn't a big deal, but to m AutoNation Fort Myers. This is the first time that the interior of the car was left with all the paper/plastic. I know it isn't a big deal, but to me that is the final step of the technicians to complete. And if not them, the service advisor should have checked. It was a little disappointing as they are usually spot on. The service itself was fine, done in the amount of time told to me when I checked in. I would still schedule my service at that location. More

Came in for something else had no appointment and needed service. Zack got us in and done in about an hour. service. Zack got us in and done in about an hour. More

The vehicle was very nice job and I would return. We saw a great delay in completion due to being able to get a right front fender.. Thanks a great delay in completion due to being able to get a right front fender.. Thanks More

incredible attention joey my seller excellent person, daisy another person who helped him incredible beautiful ... I love your attention and service daisy another person who helped him incredible beautiful ... I love your attention and service More

I was told after my tire rotation that the recall service for fuel warning problem could not be completed because the parts needed were not at the dealership so I came home and then I got a call that there w for fuel warning problem could not be completed because the parts needed were not at the dealership so I came home and then I got a call that there were no parts required so now I have to reschedule the recall service! This is very inconvenient and I can’t get it done soon because we have other things going on for the next couple weeks. I arrived at the dealership for my 9:20 am appointment and waited about two hours without the recall service completed. I am disappointed as I would expect the staff to know what exactly is required in the recall service! Oh well. Gary Therien More

Even though it took over 2 hours to get service because of covid and being short staffed, they did a great job on service. of covid and being short staffed, they did a great job on service. More

It was quick. The service was friendly and they have coffee in the lounge. But they need to start washing the vehicles again and return to having the courtesy shuttle coffee in the lounge. But they need to start washing the vehicles again and return to having the courtesy shuttle More

Service was excellent and service advisor was pleasant Service was excellent and service advisor was pleasant and accommodating. A pleasure to work with. Service was excellent and service advisor was pleasant and accommodating. A pleasure to work with. More

Excellent service and good friendly staff and giving unbeatable customer satisfaction service and work done unbeatable customer satisfaction service and work done More