AutoNation Toyota Fort Myers

service advisor was helpful and made visit painless. waiting area was cclean and comfortable thanks waiting area was cclean and comfortable thanks More

Caring and courteous, finished my car in a reasonable timeframe considering I didn’t have an appointment and they were slammed timeframe considering I didn’t have an appointment and they were slammed More

Service rep was helpful. Was able to purchase car and complete paperwork within a 2hour timeframe! Was able to purchase car and complete paperwork within a 2hour timeframe! More

This may be confusing since I had the car in for a recall. Your dealership sold me this car. I have always been a Toyota person over the years and have owned several. Sorry to say, but my Venza has recall. Your dealership sold me this car. I have always been a Toyota person over the years and have owned several. Sorry to say, but my Venza has turned me sour because of an irritating "clicking" noise coming from the steering wheel or column going over every little ripple in the road. I asked Mario what it might be and he said it could be anything in the steering column and it would have to be scheduled to analyze the situation. I mentioned that I had heard it could cost over $3000,00 to fix. He confirmed and said there would be a service charge probably over $100.00 to check it out. I went to the parts dept. and checked on the steering shaft and column & learned the parts alone are over $2000.00 if they are available. This is a common problem and I am amazed that Toyota hasn't had a recall on this. I guarantee that when people ask how I like my Venza, they don't get a very favorable response. I never thought l would bad mouth a Toyota - I have a 1987 4Runner yet and certainly have had to replace parts and I expect that, but not something like this. I am retired, a single wage earner, and live on a pension, soc. security and savings. I just feel "bamboozled', ripped off, and cheated by a company that is supposed to be #1. It won't be for long, treating customers like idiots. I talked to one guy the other day who said he priced 4 Venzas that just came into the used car lot for over $43000.00. He went to the new car dealer and they had one for $38,000- similar milage. Word gets out. I doubt that this note will go much past your dealership, but it should go to corporate. I don't mind fixing tires, brakes, starters, etc. but sweeping an inherent problem under the rug won't help. Unfortunately, I can't remember if the "clicking" noise was in the car (milage now 69,000) when I bought it a year ago, but what really bothers me is that what I am reading on the internet it has been a common problem since 2005. Shame on Toyota. Guess I have to learn the hard way. I doubt it, but if there is any kind of help from Toyota, let me know. More

Bought a fabulous Used Ford Mustang. Bought it online. purchase went smoothly. They had serviced the car and it was ready to go. Bought it online. purchase went smoothly. They had serviced the car and it was ready to go. More

Excellent service from the time you pull in to the time you leave! Autonation Toyota always takes the steps to treat you like a family member. The staff ensures your satisfaction even when you call on the you leave! Autonation Toyota always takes the steps to treat you like a family member. The staff ensures your satisfaction even when you call on the phone. I have been a devoted Autonation Toyota Fort Myers customer for 25 years consistently! They do it right the first time so there is no need to go anywhere else! More

Diagnosis one day and part and labor done the following day. Talk about being promt and professional! day. Talk about being promt and professional! More

They get the job done. Takes awhile because they are short staffed. I just wish they would put all my settings back to where they were. They turn my day lights off and some Takes awhile because they are short staffed. I just wish they would put all my settings back to where they were. They turn my day lights off and sometimes I forget to turn them back on. The hardest part was getting the appointment. I called to set something up because I had a brake failure alert and could not get anything for a month. I had to go to the garage to get in. More

Service is great but I think the layout of the invoice is very confusing though very confusing though More

Good dealership, not a fan of making appointments for regular maintenance, such as regular oil changes. Especially when the appointment takes over an hour and a half for a simple oil change. regular maintenance, such as regular oil changes. Especially when the appointment takes over an hour and a half for a simple oil change. More