AutoNation Toyota Fort Myers

My second visit and I was told it would take 2 hours. Really, two hours to rotate tires and another two hours to change the oil. No point in making an appointment. I guess people just get used to the l Really, two hours to rotate tires and another two hours to change the oil. No point in making an appointment. I guess people just get used to the long waits. My very busy dealer up north gets things done more than half as fast and with better customer service. More

They are always very busy but when I had to have my 2004 Sienna towed in they got it worked in and let me know when they could get to it and the cost. I had to leave it but it was ready when they said it wo Sienna towed in they got it worked in and let me know when they could get to it and the cost. I had to leave it but it was ready when they said it would be. The phone system is not good though. It’s always a “2 minute wait” that is never answered. My service advisor, Greg Fleming is great! More

Although there were a lots of automobile being serviced, I didn’t waited longer that I was advised, Marcos was very courteous and kept me informed I didn’t waited longer that I was advised, Marcos was very courteous and kept me informed More

Horrible experience! Three hours I waited for just an oil change.. I told them when I arrived 15 minutes early I needed to get back to hospital to feed my husband lunch… Three hours I waited for just an oil change.. I told them when I arrived 15 minutes early I needed to get back to hospital to feed my husband lunch… no one came to my rescue🥲 More

Shelly always takes great care of my car for any and all maintenance!! She is professional, friendly and keeps you updated on the work progress!! I hope she never leaves your company!! maintenance!! She is professional, friendly and keeps you updated on the work progress!! I hope she never leaves your company!! More

I was greeted within minutes of my arrival and given an estimate of how long it would take for the service. I waited in the customer lounge which was clean and had options to purchase drinks or snacks. My estimate of how long it would take for the service. I waited in the customer lounge which was clean and had options to purchase drinks or snacks. My car was ready within the time estimate. My service rep was very pleasant and professional. More

Excellent costumer service at the Fortmyers Toyota, Lasaro was very helpful and great aptitude, always smiling Lasaro was very helpful and great aptitude, always smiling More

My work was completed satisfactorily and the service advisor who I worked with, Nick, was very polite and knowledgeable. My only complaint was the long wait for the work to be completed. I understand, h advisor who I worked with, Nick, was very polite and knowledgeable. My only complaint was the long wait for the work to be completed. I understand, however, the problem Toyota, as well as so many other companies, are having these days with getting and retaining help. More

Very bad service . I wait 2 hours and they don’t know wher is my car and needs to be served. The lady told me It will done by one hour but they took 4 hours. I lost my I wait 2 hours and they don’t know wher is my car and needs to be served. The lady told me It will done by one hour but they took 4 hours. I lost my work 2 hours they should compensate my loss. More

The service personnel is friendly, fast and efficient. They take great care of their customers. They take great care of their customers. More