AutoNation Toyota Fort Myers

Great service from Neilym, She was very professional and find the best deal to me, I’m very grateful find the best deal to me, I’m very grateful More

I didn't have an appointment but was taken care of right away as my car was being towed in. They tested and changed the battery in a very short time,I have been bringing my Prius to this dealership for quit away as my car was being towed in. They tested and changed the battery in a very short time,I have been bringing my Prius to this dealership for quite some time and have had no problems, Maria Hernandez was very professional and polite in spite of her having alot of customers to take care of. More

From the moment I got out of my car and until the time I picked up my car every employee I cam into contact with was RUDE. One man I asked where someone was he could barely look up from his phone to shrug h picked up my car every employee I cam into contact with was RUDE. One man I asked where someone was he could barely look up from his phone to shrug his shoulders and say I don't him. The music they were playing was totally inappropriate for the elderly customers. It took 1 1/2 hours for my oil change. I was the only person in the lobby. When I went to check why it was taking so long my keys were on his desk and he was nowhere around. I asked a young girl who was playing on her phone where he was, She was very annoyed with me and said I will call him. No telling how long my keys were sitting there. We are a family of 3 Toyotas . It made me want to go else where. More

We went in for an oil change and came out with a new car. It was a wonderful experience with the sales and accounting team It was a wonderful experience with the sales and accounting team More

So get to dealership & checking in outside no problem. Shantel took care of me once inside. Btw she loves to be on personal phone calls while speaking to customers or actually making them wait while she c Shantel took care of me once inside. Btw she loves to be on personal phone calls while speaking to customers or actually making them wait while she chats on her personal phone calls. That needs to be addressed asap. I was NOT happy about that at all. I needed two things done..routine maintenance & a recall. I spoke to someone to set both up for same day & of course that was not how the appt was set up. It got done but a tad of a hassle to complete both. The appt people are not at Toyota it’s an outside place that has no idea what an appt consists of…I don’t get that?? More

I worked with JEFF in service, he was awesome! I am very happy with how well I was treated by Jeff and my experience was great. So glad I had my service there. I am very happy with how well I was treated by Jeff and my experience was great. So glad I had my service there. More

Kimberly did not put in my 9:40am apt for 4/9. Caused a mess Caused a mess More

Service was great. I didn't have an appointment scheduled but either way I was taken in. My advisor Mark Trillas is the best. Thank you for everything Mark. I didn't have an appointment scheduled but either way I was taken in. My advisor Mark Trillas is the best. Thank you for everything Mark. More

Good service. Fixed my problem. Don't usually write these but Shatel was very helpful. Fixed my problem. Don't usually write these but Shatel was very helpful. More

The worse careless service I ever received while my vehicle is under their care three reported incidents. Their denial and immature accountability is unacceptable. I wouldnt ever purchase another vehic vehicle is under their care three reported incidents. Their denial and immature accountability is unacceptable. I wouldnt ever purchase another vehicle at this dealership. More