AutoNation Toyota Fort Myers

Though there has been a great improvement, this Toyota Service Center is the most expensive, and most time-consuming dealership I have been. The improvement has been in the honesty of the service rep (S Service Center is the most expensive, and most time-consuming dealership I have been. The improvement has been in the honesty of the service rep (Sylvester). I have begged to know the approximate time for completion of work since coming to AutoNation the last six years, and have been misinformed (felt like 'lied to') by OVER an hour every time. The last two visits Sylvester has nailed the wait time which helps us plan our day. Even so, this place takes longer and costs more than any place I have been. GREAT EMPLOYEES ... friendly, polite, neat, respectful . . . but the management or owners have done a poor job in organization. You asked me for an honest survey. . . so, I am giving it to you. Otherwise, no complaints. More

They were very considerate about my concerns and made sure everything was taken care of before I left. It also included a tech to stay late to fix a recall so I would not have to come back another day. sure everything was taken care of before I left. It also included a tech to stay late to fix a recall so I would not have to come back another day. More

The attention was very very good, now it is much better than before. Keep going because before I did not want to go to the dealer. than before. Keep going because before I did not want to go to the dealer. More

I was very pleased with the service I received at AutoNation Toyota. My wait time was short and the staff was helpful AutoNation Toyota. My wait time was short and the staff was helpful More

Every time I come it takes over 2 hours for an oil change. This time it took 3 hours and I had to go ask how much longer it was going to take, as my paperwork was buried on the ladies desk. change. This time it took 3 hours and I had to go ask how much longer it was going to take, as my paperwork was buried on the ladies desk. More

the experience was a good one,waited about 2:00 hrs for oil change and tire rotation which is a bit much.Also people and ring phone to set the service appointment are not doing a good job one day said 2 mo oil change and tire rotation which is a bit much.Also people and ring phone to set the service appointment are not doing a good job one day said 2 months lead time 3 days later called again and gave me 2 weeks later , More

I had a previous appointment a month ago and was turned away because of a 4.5 hour wait. I was also told that the situation had been going on for weeks. If that's the case, I should not have been given t away because of a 4.5 hour wait. I was also told that the situation had been going on for weeks. If that's the case, I should not have been given that appointment. My time is valuable and Toyota should have more respect by better managing appointments. More

Waste of a Monday! Problem didn’t get fixed! Highly disappointed! Dealerships push the Bumper to bumper , yet you have to beg for the repair. Incompetent service people Problem didn’t get fixed! Highly disappointed! Dealerships push the Bumper to bumper , yet you have to beg for the repair. Incompetent service people and lied to! Never did get a straight answer as to the issue for my car. More

Dan was quick to get me in, then came to me and explained what they had found and what my options were going forward with the exact cost that I would have for the completed job. It took less time than they e what they had found and what my options were going forward with the exact cost that I would have for the completed job. It took less time than they estimated. More

Atención personalizada y amable e inmediata . Mark Trillas ha sido por un largo tiempo nuestro apoyo en lo que respecta al Sevicio de nuestros vehículos , siempre ha sido fantástico . Excelente s Mark Trillas ha sido por un largo tiempo nuestro apoyo en lo que respecta al Sevicio de nuestros vehículos , siempre ha sido fantástico . Excelente servicio . More