AutoNation Toyota Fort Myers

Awful experience. Damage on car not mentioned before car was sold or picked up, haven't heard back from in weeks after talking to the service manager about a meeting h Damage on car not mentioned before car was sold or picked up, haven't heard back from in weeks after talking to the service manager about a meeting he was having with my salesman Jeremy. They wouldn't tell me if a credit card payment went through until hours later, they failed to disclose to me damage to my car prior to it being picked up. I received numerous automated emails to which I replied and got a response of "sorry I'm out of the office on vacation" or confirming my scheduled appointment for maintenance (I live in NY, I'm not traveling to Florida for a service appointment) More

$108 for only an oil change! !! Called Toyota dealer in the state of my other home, same oil change $65. Called AutoNation expressing concern requesting explanation and or refund !! Called Toyota dealer in the state of my other home, same oil change $65. Called AutoNation expressing concern requesting explanation and or refund of difference, no response yet. Was considering this dealer for next new vehicle not now! This was 2nd and most likely last visit here. More

Dale was amazing to work with. We thought we were going to have to order a car which would take up to 3 months. He was able to find what we wanted and we picked it up a week late We thought we were going to have to order a car which would take up to 3 months. He was able to find what we wanted and we picked it up a week later. Thanks AutoNation! More

Very professional. Staff was attentive and helpful while I did business there. They give the extra mile! Staff was attentive and helpful while I did business there. They give the extra mile! More

Called to confirm my appointment 3 days before and was told they could not find it. Gave an appointment for next day and 5 minutes before I arrive received a voicemail to verify the appointment I was told told they could not find it. Gave an appointment for next day and 5 minutes before I arrive received a voicemail to verify the appointment I was told didn’t exist. I was vivid and complained to the manager who showed no concern. More

My sales person Hank Simmons. Is great.Make my experience great.Everyone so friendly Thank you AutoNation Is great.Make my experience great.Everyone so friendly Thank you AutoNation More

Its a great dealership with many workers of all backgrounds. They all do there best to get you what you want and feel extremely comfortable in the process backgrounds. They all do there best to get you what you want and feel extremely comfortable in the process More

The service rep Sylvester Jennings was great. The service department was very busy and it took about 2 1/2 hours to have an oil change & coolant flush & replacement. The service department was very busy and it took about 2 1/2 hours to have an oil change & coolant flush & replacement. More

Oil change & tire rotation went well. However, the mechanic did not reset the maintenance required symbol. I called the dealership & was told an adviser would call back, they did not. I f However, the mechanic did not reset the maintenance required symbol. I called the dealership & was told an adviser would call back, they did not. I found out how to reset the symbol on U Tube. Dealership needs to pay attention to detail. More