AutoNation Toyota Fort Myers

I personally have mot had any issues or bad service at Autonation, Michele and the rest are great.. You can improve by starting the shuttle service back up 😬👍🏾 Autonation, Michele and the rest are great.. You can improve by starting the shuttle service back up 😬👍🏾 More

Service quality, wait time, advisors, and amenities while you wait are pretty good. The one concern I have lately is that I'm getting offered services "based on the age of the vehicle" rather than what my you wait are pretty good. The one concern I have lately is that I'm getting offered services "based on the age of the vehicle" rather than what my car already needs. I was recommended a tire alignment (before the car was even inspected) this time despite having it done the last service. I've also had to have my bill revised the past couple times because I was charged for what should have been free tire rotations (which you are supposed to get when you buy the tires there). Not sure why this is happening- bad incentives from management, overworked staff without the time to check service histories, poor IT systems, or something else... TLDR- Make sure your SA checks your vehicle history and double check your bill before you pay. More

I have always had great service, and honest opinion from the service department. Much appreciated the service department. Much appreciated More

excellent representation of a quality product such as Toyota. Service accepted my problem openly and worked quickly to resolve the concern. Immediate service applied to problem followed up with a short v Toyota. Service accepted my problem openly and worked quickly to resolve the concern. Immediate service applied to problem followed up with a short visit and quickly out the door to enjoy the rest of my vacation. This is the kind of service you would expect from a dealership representing Toyota. More

Nice no pressure experience. Only issue I had was my credit was hit 5 times even though I walked in with pre approved financing. Only issue I had was my credit was hit 5 times even though I walked in with pre approved financing. More

I love the service provided by Autonation of Fort Myers. Salesman Kris Tempkin and Service Advisor, Shelley Krogmann are the best. Salesman Kris Tempkin and Service Advisor, Shelley Krogmann are the best. More

Great service department! Service advisor Shelley takes care of the customer recommending what is needed to keep your truck running top notch. Easy to schedule appointment, ar Service advisor Shelley takes care of the customer recommending what is needed to keep your truck running top notch. Easy to schedule appointment, arrange transportation to work, and quick pickup! Also, love the Loyalty program/coupons! Saving $! More

Neylim carrion was very helpful and kept me updated with my car status until the end. Defently recommended her. my car status until the end. Defently recommended her. More

After a wait of over 2 hours, the service representative admitted our paper work had been dropped to the bottom of the pile - "we are very busy" - Consequently, my daughter and I spent 3 hours in the waitin admitted our paper work had been dropped to the bottom of the pile - "we are very busy" - Consequently, my daughter and I spent 3 hours in the waiting room. I'm 94 years old and I lease my car and bring it for service twice a year. A 3 hour wait is unacceptable in my book. Hope I live till November and see what happens then!!! More

Excellent customer service ,and I am very impressed by the quality of customer care provided to me. the quality of customer care provided to me. More