AutoNation Toyota Fort Myers

The front of the house doesn't greet you when you come in. Not a hello, how are you, nothing... For spending what we did on a vehicle and service plan, you would think there would be more customer-oriente in. Not a hello, how are you, nothing... For spending what we did on a vehicle and service plan, you would think there would be more customer-oriented service. Got my vehicle back from an oil change and tire rotation after 2 hours. Grease was all over the door and inside the vehicle on the arm rest. Didn't vacuum out or even wipe down grease spots. Which most oil change places will do. At least a quick wipe down. Now I have a nice ding in the door too, which would be impossible to prove and the dealer would most likely deny. So I didn't even mention it. I wish we wouldn't have spent so much on a warranty with Autonation. Customer care is low. Seems like all they care about is selling a vehicle. For what we spent, we should have gone with a luxury brand. They at least make you feel welcome and take care of your vehicle with pride. More

The service people were friendly and answered all my questions. I brought the car in for an oil change and check up as part of my Toyota care service plan so service was free. questions. I brought the car in for an oil change and check up as part of my Toyota care service plan so service was free. More

Service rep was very knowledgable as to the work that needed to be done. Parts had to be ordered. Wrong part was delivered but correct one got there the next day. needed to be done. Parts had to be ordered. Wrong part was delivered but correct one got there the next day. More

Car was serviced very quickly and professionally! Very pleased with the outcome! Thank you much! Very pleased with the outcome! Thank you much! More

Dealership booked a appointment for a oil change at 8:15 AM didn't get it back till 12:00 PM. 4 hours for a oil change that won't happen again! AM didn't get it back till 12:00 PM. 4 hours for a oil change that won't happen again! More

Brizzy is a top notch service technician. She is knowledgeable, professional, and explains the work being done in a clear manner! I always request her when making my appointments. She is knowledgeable, professional, and explains the work being done in a clear manner! I always request her when making my appointments. More

Service tech addressed my requests. Got oil change and recall addressed. But I wanted 4 new Michelin tires. He researched the tire I wanted and reported that there was only one such tir Got oil change and recall addressed. But I wanted 4 new Michelin tires. He researched the tire I wanted and reported that there was only one such tire for sale in the entire country! Astounding effort! Guess I won’t be getting Michelin tires this time. Back to Consumer Reports for the second best tire. More

Very friendly and courteous. Made my buying a new car easy. Highly recommend this place Made my buying a new car easy. Highly recommend this place More

Brissie Cantu has been a great service person to deal with-- I give her 5 stars. with-- I give her 5 stars. More

Each time I come to this dealership the advisors are very helpful and make getting my vehicles serviced easy. The waiting area is always clean. helpful and make getting my vehicles serviced easy. The waiting area is always clean. More