AutoNation Toyota Fort Myers

This is our second time my husband and I are buying a vehicle with Joey SanJuan at AutoNation Toyota. Joey is extremely knowledgeable and personable. His customer service is why we came back the second t vehicle with Joey SanJuan at AutoNation Toyota. Joey is extremely knowledgeable and personable. His customer service is why we came back the second time. So blessed to have him and now he is a friend of ours. More

I had an appointment for 8:30. I arrived on time. I waited over 4 hrs for a simple oil change. That's unacceptable. When I received the bill there was a $10 miscellaneous charge an I arrived on time. I waited over 4 hrs for a simple oil change. That's unacceptable. When I received the bill there was a $10 miscellaneous charge and no one could explain what it was for. To make things worse I lost the bottom oil cap while driving because the mechanic didn't screw it on properly. I absolutely do not recommend the service here. More

Brandon Welch was amazing and very helpful. His patience with us was much appreciated! He made time for us two days in a row. His patience with us was much appreciated! He made time for us two days in a row. More

Everybody was very friendly and helped me the best they could best dealership I’ve been to in Florida could best dealership I’ve been to in Florida More

Fort Myers location service department is very busy and everyone steady moves to get all the appointments handled for us customer. The complex waiting area is very spacious and accommodating. everyone steady moves to get all the appointments handled for us customer. The complex waiting area is very spacious and accommodating. More

The process of buying the car takes entirely too long they make you wait around for hours before they can come up with a price which I don’t believe it’s necessary they make you wait around for hours before they can come up with a price which I don’t believe it’s necessary More

Friendly, honesty,straightforward and to the point! Got approved for what I wanted without the hassle other dealers put you thought! You get what you want for your trade in and if not they work with yo Got approved for what I wanted without the hassle other dealers put you thought! You get what you want for your trade in and if not they work with you, I can say from my salesperson Ace to all the staff finance -Dayton were amazing polite and patient while the process was taking place. I would highly recommend anyone who wants to buy a new or used truck/ car to them in a heartbeat! Keep up the good work, other Dealers try to lie and cheat you but not them! More

First oil change in my highlander. Michael Pino was my customer care specialist. He was very professional and made my visit enjoyable. He listened and handled my concern. Michael Pino was my customer care specialist. He was very professional and made my visit enjoyable. He listened and handled my concern. More

Service has gone down in general. I am in the market to replace this car and I would like another Toyota. The left rear door handle of my car broke off in April 2022. I paid $311.00 I am in the market to replace this car and I would like another Toyota. The left rear door handle of my car broke off in April 2022. I paid $311.00 for the repair and new part at Auto Nation Toyota. The door handle broke off again in June, 2022, the first time I opened that back door. I had to pay $38.00 for the new part that they essentially broke when they "fixed it" the first time. It does not make sense otherwise. The service rep thought he was being very generous for not charging me for labor again. For $38.00 that I believe they were responsible for, I won't be buying my new car there. There was a dead rat by the front door of the dealership on 6/28/2022 .. More