AutoFair Hyundai

I originally went to this dealership because my family has been buying cars from them for 6 years. I was interested in a Sonata, and wanted to trade my car in for a new one. I had gone in one night 5 week has been buying cars from them for 6 years. I was interested in a Sonata, and wanted to trade my car in for a new one. I had gone in one night 5 weeks ago and told Ira that I had spoken to Scott and was looking for him. He said that he was not here and that he could help me. I explained that I do not have perfect credit, but was still interested in seeing if a deal could work for me. He really seemed to have no clue about cars or financing. He didn't even know anything about the packages the Sonatas come with or can be purchased with for extra money. He had me fill out an application, and valued my trade, then came back and said it wasn't going to work. No information as to why, and walked us out. I receieved phone calls from Ira every other day for 5 weeks. Finally, I received a call from Bethany on Presidents day weekend. I answered the call because I was sick of the constant phone calls during work and voicemails left by Ira. Bethany told me that they would offer KBB value or higher for my car, and said that a minimum they would offer is $13,000. She said that she had all of my information in front of her and looked up values on my car, and saw that my car was in great condition and said there was no way they would offer less given all of the information and the fact that they want to make sales this weekend. She also said that she sees that my credit score is not perfect, but Autofair has lenders that specialize in less than desirable credit. In fact, Autofair also uses the company who finances my current loan. Surely they will be likely to write another for me. Bethany said that she was "confident" that she could get me into a Sonata with the package I wanted without a down payment. I live over an hour from Manchester, and I said under no circumstances will I drive that far if I am required to have money down, or if my trade will not be at least $13,000. I once again was told not to worry and that a deal would be made if I came down. I had asked for Bethany when I showed up, and explained that if she was not available because she is an internet person that I would prefer to talk to Andy as that is who my family normally goes to. About 15 minutes later Cory comes up with Ira. I am appearantly supposed to work with Cory, who really didn't seem to know anything more than Ira. He asked the same questions over and over and still wasn't listening to our answers. He made us run our credit again, after my wife and I said we didn't want to without seeing what the trade value was, and seeing if there was a Sonata I wanted there. They assured us it would work AGAIN. After signing off for them to run my credit I asked if a Sonata with the popular package was available, and he said yes. Turns out, there wasn't. Then they give me some joke of an offer on my trade. Appearantly $13,000 means $9500. They said they will never give me more and that was that. My car is less than two years old, in excellent condition and has new tires on it. No scratches, dents, perfect car fax and everything. So explain to me why it is worth $4000 less than KBB and at that, on a weekend when Autofair is "willing to vaule trade ins above Kelly Blue Book value"? They had no answer to that question when I asked. Finally, when asked why they hounded me for 5 whole weeks calling every other day, and why I was told a deal would definitely work, they had no answer. They said they hate that they do that and it's just how they conduct business. Well let me tell you, my entire family will never buy from them again knowing that their idea of conducting good business is bothering people for over a month, making them drive over an hour, then screwing them over. Absolute TRASH!! More

John miller has been by far the best salesmen I've ever had the pleasure of working with. For any car I plan on getting john is the guy I'm going to. In all the years I've been buying cars and having to go had the pleasure of working with. For any car I plan on getting john is the guy I'm going to. In all the years I've been buying cars and having to go to dealerships I hated them all. And I always swore I would never go back to those places ever again. But Autofair Hyuandai has a new customer. thanks again john. More

First of all , I am a former Hyundai owner, this will be First of all , I am a former Hyundai owner, this will be my third Hyundai purchased from autofair, where the sales persons are always courteous. First of all , I am a former Hyundai owner, this will be my third Hyundai purchased from autofair, where the sales persons are always courteous. It was my pleasure to be served by such a knowledgeable person as Adam, talk about knowing all of the bells and whistles on,and in the car,he holds the record. I can't say enough about Adam, and I am certainly glad that I was lucky enough to have him as my salesperson. Respectfully Submitted, Joseph P Duca More

I met one of the best car sales man Doug Johnson who made the process of buying a new car very easy and confortable. He was down to earth and didn't push something on me I didn't need/want. Since then, he the process of buying a new car very easy and confortable. He was down to earth and didn't push something on me I didn't need/want. Since then, he has come through with his promise of always being there even after the sale. He said to call him about anything and when I did he took care of it the very next day as promised. I would recommend buying a Hyundai and buying it from Doug. More

The reason why I submitting the review I did was because of the excellent service that I needed after the purchase of my vehicle. Timely and honest. Adam my sales person was very patient as I had to be f of the excellent service that I needed after the purchase of my vehicle. Timely and honest. Adam my sales person was very patient as I had to be for the amount of time I had spent there on the day of my purchase. More

Doug Johnson at AutoFair Hyundai was extremely honest, courteous, and helpful in our selection and purchase of our 2011 Hyundai Sonata. He was very responsive and helpful with answers to our questions an courteous, and helpful in our selection and purchase of our 2011 Hyundai Sonata. He was very responsive and helpful with answers to our questions and made our purchase a very pleasant experience. We love the car! Brandi at AutoFair Hyundai was also very friendly and helpful with all the paperwork, registration, etc. Overall, our purchase experience at AutoFair Hyundai was the best in over 30 years of dealing with car dealerships! Many kudos to Doug and the excellent people at AutoFair Hyundai in Manchester, NH!! More

They want to make sure that the customer is completely satisfied. The team works excellent together and makes sure to get the customer what they want and/or need. Hyundai Financing is great to deal with a satisfied. The team works excellent together and makes sure to get the customer what they want and/or need. Hyundai Financing is great to deal with as well. The atmosphere in the dealership is very cheerful and relaxing. More

I had been searching for a late model used car at a few other dealerships and I could not find what I wanted at what I thought was a reasonable price. I began to think that my expectations were not realist other dealerships and I could not find what I wanted at what I thought was a reasonable price. I began to think that my expectations were not realistic. Then I spoke to J.P. and he hooked me up with Matt. Matt asked me what I was looking for, which features were important to me, how much driving do I do and how much I wanted to spend. It only took a few minutes for them to find exactly the car I wanted at the price I was looking to pay. Everyone involved was very friendly and helpful. Matt knew every detail about the features and functions of the cars which helped me to make up my mind. It was really a great experience. More