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AutoFair Hyundai
Manchester, NH
899 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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899 Reviews of AutoFair Hyundai
August 29, 2011
I have had a car through AutoFair Honda in the past and had a great experience there. I decided earlier this year to go to AutoFair Hyundai to look at the new Elantra. It was cool, but I was at the time al had a great experience there. I decided earlier this year to go to AutoFair Hyundai to look at the new Elantra. It was cool, but I was at the time also looking at another manufacturer and did not want to make a decision. I came back a couple of weeks later for a car appraisal. It was at that point that I thought I'd never be writing this review, nor would I be returning to AutoFair Hyundai! Things got a little pushy, much more than I had expected. I went for an appraisal, not to purchase a car WHILE the appraisal was being made. I said to the dealership that I would not return to their Hyundai portion. Man, how things changed! I expressed my dissatisfaction with my prior experience. I received a phone call within five minutes from leadership in the company. I got in touch with the dealership about wanting to look again at perhaps the Elantra and the Sonata. We talked about upcoming cars, how they work with customer's credit, and other areas. It made me understand their business more and at the same time they understood me as a consumer more. When I decided that I wanted to narrow my choices down to a Sonata, a Charger, and I believe a Lancer (three unique vehicles, I know!) I got in touch again and was referred to Matt Gelinas/Professor Hyundai. Matt is the reason I am writing this review today. He was amazing from start to finish. He took notes when I went for my initial visit to go over and see the cool new BlueLink system. He knew within 15 minutes what color, style, and power of car I wanted to get. He knew what was in transit and pointed me immediately to a car that was soon to be coming in. I put a small deposit down to hold the car and approximately two weeks later I ended up leasing a 2012 Sonata SE Turbo from Matt. The two weeks leading up, there was a lot of good interaction with Matt. We discussed the car, he kept me updated on the intransit status, and since it seemed to be delayed by a few days we even looked at other options - just in case! The car arrived and Matt Facebooked, called and texted me right away. I went over and the deal was done at the payment I wanted. More important than the great pre and day of sale interaction has been the post sale interaction. I've had the car for only about 25 days. I did have a little paint chip in delivery. All taken care of! I had a stitching issue with the cloth/leather insert area (common issue, unfortunately). All taken care of! I had a nit picky thing on a part inside my door. Being taken care of now through a special order! Matt worked to have the car re-cleaned and checked out through the recon department. He has been on the phone with Hyundai on my behalf while we worked out some glitches with BlueLink. He's been everywhere all at once. As someone who is in sales management, I can really respect it when you're a customer and you feel the person you're working with is really at all places at all times. Matt has always been quick to respond and I look forward to an exciting 35 more months (maybe more if I buy out after the lease!) with my lease on the Sonata. Great car, great sales consultant...and a renewed faith in the AutoFair Hyundai brand! More
by camelon02
Employees Worked With
Matt Gelinas/ Professor Hyundai, Matthew Gelinas
August 29, 2011
Matthew Gelinas (aka Professor Hyundai) was a pleasure to work with when I recently purchased a new car. Matt took the time to get to know me and my needs, suggested cars that best met those needs, as well a work with when I recently purchased a new car. Matt took the time to get to know me and my needs, suggested cars that best met those needs, as well as steered me clear of cars that he felt wouldn’t fulfill what I needed in a car. The result was me purchasing a car that I absolutely love and enjoy driving. It suits my professional and personal needs. I highly recommend Matt for your next vehicle purchase. More
by rebmurphy
Employees Worked With
Matt Gelinas, Matthew Gelinas
August 19, 2011
AutoFair just gets it. You need a car, they have cars. They want you to be happy and be in a great car. Gregg, Tony, and Gene are some of the best people I have ever dealt with. After visiting 7-8 deal They want you to be happy and be in a great car. Gregg, Tony, and Gene are some of the best people I have ever dealt with. After visiting 7-8 dealerships over the last few weeks, AutoFair Hyundai was the best experience. They are smart, professional, and friendly. Definitely check them out! I know this isn't a car review site, but just saying: The Hyundai Elantra Touring is awesome! Fun to drive, good fuel economy (getting 33mpg mixed and still breaking it in), sharp looking wagon, super family friendly, and great value. Other vehicles I drove that the Touring bests: Focus, Altima, Cruze (eco and LS), Accord, Mazda3 (4 and 5 door), Impreza and Jetta. More
by VermontDriver
Employees Worked With
Gregg, Tony, Gene
May 29, 2011
Go in there and ask for Doug. The guy is great. I bought a great car from him at an even better price. He's a straight shooter, no bs kind of salesman who doesn't try to push you into buying a car. bought a great car from him at an even better price. He's a straight shooter, no bs kind of salesman who doesn't try to push you into buying a car. He does a great job figuring out your needs and helping you select the right car. After making a purchase with him he makes sure that you are satisfied with your new car. I had a few very minor issues with mine and he made sure that they were cleared up the next day- he even refused to let certain guys do touch up work on the car because he only wanted the best people in the shop to work on the cars he sold. Great salesman, great guy. Go to Doug! More
by dwat828
Employees Worked With
Doug, Doug Johnson Salesmanwithaheart
May 23, 2011
Ayman Hashim was extremely professional. His knowledge about the Hyundai product was very impressive. He helped us choose a car that met our needs. We would buy another car from him every time. We would about the Hyundai product was very impressive. He helped us choose a car that met our needs. We would buy another car from him every time. We would recommend him to all our family and friends. I would not go to another dealership but AutoFair Hyundai. This was the best car buying experience we have ever had. More
by cbeyrent1
Employees Worked With
Ayman Hashim, Ayman Hashim
April 10, 2011
Doug Johnson really came through for us again. Really made the buying process pain free. He is truely the go to guy when you need a car. He tells you like it is and wont mess around. Just a stand up gu made the buying process pain free. He is truely the go to guy when you need a car. He tells you like it is and wont mess around. Just a stand up guy! This is the 2nd car I purchased from him and the experiance just keeps getting better. Also since Drew Hill became GM of Autofair, he along with Doug have change the reputation of the company for the better. You can't go wrong when working with these guys. Drew's customer service Rocks to say the least. I have never been so happy with a dealer before. Thank you and keep up the good work guys. Always a pleasure working with you. More
by 2red4u
Employees Worked With
Doug Johnson, Doug Johnson Salesmanwithaheart
April 01, 2011
My fiance and I worked with Doug Johnson who went above and beyond to help us get into the car we wanted at a price that was affordable for us. We had negative equity in the vehicle we traded in and he wa and beyond to help us get into the car we wanted at a price that was affordable for us. We had negative equity in the vehicle we traded in and he was able to get us into a 2011 sonata for roughly the same price we were paying for our 2008 tiburon. More
by ksidles
Employees Worked With
Doug Johnson, Doug Johnson Salesmanwithaheart
March 19, 2011
I walked into this dealership unsure if I would qualify for a used car, and I left it 2 hours later with a leased 2011 Elantra Limited, more than I hoped for! They were professional, courteous, friendly, for a used car, and I left it 2 hours later with a leased 2011 Elantra Limited, more than I hoped for! They were professional, courteous, friendly, and down-to-earth from the moment I stepped out of my old car, to when I left with my new car. Everyone was fantastic. Ayman Hashim handled all of my questions with ease, and guided me to the right vehicle and leasing program. Brandi Duprey walked me through the paperwork with experience, and everyone seemed like they enjoyed their work and were happy I was there (getting a new car probably helped). I would recommend this dealership to anyone in the market for a new Hyundai! More
by cytastic
Employees Worked With
3
March 09, 2011
Super Doug strikes again. I had such a great experience 5 months ago I decided to go back and buy another car from Doug. I went in to buy a used car mainly for commuting purposes. Most dealers you go to woul months ago I decided to go back and buy another car from Doug. I went in to buy a used car mainly for commuting purposes. Most dealers you go to would sell you a used car that they would put more money in there own pockets but not here and certainly not doug. He understood my needs and without me knowing took it upon himself to show me options. What those options were was buying a used car that was in great condition and would have suited my needs or get me into a brand new sonata on a lease and save me 75 dollars a month in payments which I thought would be out of the question since they always want 3k down.(which I didn't need to do) It's not rocket science here brand new car not used and 75 less a month. I can't thank him enough for the professionalism that Doug has and his unyielding desire to truly help people to fulfill there needs and go out of his way to make it happen. My only regret is that I have 2 new cars bought thru doug in the last 5 months and don't need to buy another one for a few years. But for anyone looking for a honest salesman that truly enjoys helping others go see Doug. More
by Hawkeyes81
Employees Worked With
Doug johnson , Doug Johnson Salesmanwithaheart
March 06, 2011
I LOVE Doug Johnson! I've been putting off buying a car for too long because i dreaded the process, but Doug made it so easy! He was patient, funny, honest and he gave me a great deal! He seemed to intuiti for too long because i dreaded the process, but Doug made it so easy! He was patient, funny, honest and he gave me a great deal! He seemed to intuitively know that the car i ended up buying would be the right car for me, and he was right! I have confidence that his fantastic service will continue after the sale as well. I would recommend him and Autofair Hyundai to anyone who is in the market for a new or used car! More
by agalloway
Employees Worked With
Doug Johnson, Doug Johnson Salesmanwithaheart
