AutoFair Hyundai

I brought my car back to the dealership that I bought it from for a free oil change. It took two & a half hours but it was done free of charge. It took another two hour visit to change the wipers that did from for a free oil change. It took two & a half hours but it was done free of charge. It took another two hour visit to change the wipers that didn’t fit. A little hassle to not pay for them, but they did it! 🤗👍🏻 More

Mike in the service dept was very efficient and friendly during my visit on 10/26/2020. I saw him interact with a number of people and was always patient and professional. My Kona was serviced to my request during my visit on 10/26/2020. I saw him interact with a number of people and was always patient and professional. My Kona was serviced to my request as well. In an out in 25 to 30 minutes, waited on-site, no mask required which was a huge plus. More

I found this dealership to be very prompt in taking you in and getting your car diagnosed in a timely manner. Staff was very friendly. in and getting your car diagnosed in a timely manner. Staff was very friendly. More

Excellent service like always at Auto fair!!Christina Excellent service like always at Auto fair!! Christina was great!!! Overall very satisfied with the service. Will be back for service again, Thank Excellent service like always at Auto fair!! Christina was great!!! Overall very satisfied with the service. Will be back for service again, Thank you again More

Christine In the service department was great to deal with. Very courteous and respectful and checked in detail on services that were performed previously on my vehicle. I give her 100% for her customer with. Very courteous and respectful and checked in detail on services that were performed previously on my vehicle. I give her 100% for her customer service More

Thanks, Eric Martinez, one of the best sales reps we ever had, friendly, knowledgeable and made us feel comfortable. We've been buying here since 2004, and Eric was able to put us in our very first lease. We had, friendly, knowledgeable and made us feel comfortable. We've been buying here since 2004, and Eric was able to put us in our very first lease. We talked, he listened, in less than 4 hrs, we drove away in a 2020 Kona SEL, with a great deal, had a great time and a great experience. Thanks again Eric More

Service rendered on time. Attentive to details during diagnostic testing. Regularly updated on the service progress and professional recommendations as issues arose to meet our needs. The shop clean & n diagnostic testing. Regularly updated on the service progress and professional recommendations as issues arose to meet our needs. The shop clean & neat. Affordable price. More

Shaylin for a young girl just starting out did a fabulous job. She showed us exactly what we were looking for. She did not try to sway us. Kevin and Junior were also great. We actually were there fo fabulous job. She showed us exactly what we were looking for. She did not try to sway us. Kevin and Junior were also great. We actually were there for a service call on our Vera Cruz and had no plans to buy. So good job to all of you. More

I Came in for a state inspection for my 2019 Hyundai Elantra and Christina Marie offered outstanding service! Everything was quick and easy as always. Elantra and Christina Marie offered outstanding service! Everything was quick and easy as always. More

inconsistent service I bought a Hyundai Tucson on about May 2, 2020, trading in a Tucson I had bought from Autofair in 2013. It is possible that service has deteriorated s I bought a Hyundai Tucson on about May 2, 2020, trading in a Tucson I had bought from Autofair in 2013. It is possible that service has deteriorated since then, The promised second set of keys was not available on the time of sale. the salesman told me a week later that I would have to drive to the dealer, a 90 minute drive, because even though there are two dealers in VT (where I live) I had to go to Autofair. I refused, and he later said it would be mailed, and now two weeks later no keys yet. I would have let that go except for another incident which I think would be of more interest to prospective customers. We all know that phone systems of cars can be a little tricky, so I was not surprised that after 2 weeks of driving my bluetooth phone system stopped working. I called up Autofair for a quick over the phone diagnosis of the problem...the service person refused to discuss it and said I had to come in -- a 90 drive. Fortunately I called again and got another service person who was not only interested in my problem but also guessed at the solution (complete an operating system update on my iphone). I thanked that person (Mark) warmly. I get a sense that the staff is undertrained and told to refuse to make special accomodations for customers after the sale is made. More