Auto Palace Inc
Warren, MI
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83 Reviews of Auto Palace Inc
Outstanding! The best buying experience I have ever had on the exact car I was looking for! There were a few items which were addressed without question and some I The best buying experience I have ever had on the exact car I was looking for! There were a few items which were addressed without question and some I really didn't expect to be. Being a remote buyer in Colorado which can be unnerving I was completely comfortable and the car was everything they said it was and more. They are as good as their word and really go the extra mile! More
Amazing service I came in and I was out the door with no issues. Tim set me up and got a good finance rate. Nick was also very helpful in making sure the car was spot I came in and I was out the door with no issues. Tim set me up and got a good finance rate. Nick was also very helpful in making sure the car was spotless! More
Amazing clean professional staff is outstanding showroom i. The team at auto palace is outstanding they made me feel that I was important Tim & Kim were superb I would like to thank them for the journey thumbs The team at auto palace is outstanding they made me feel that I was important Tim & Kim were superb I would like to thank them for the journey thumbs up for the experience. More
Out of state Worked with Tim Shea on a purchase of an Audi. I would strongly recommend him to any perspective buyer looking to purchase a vehicle at this dealer. Worked with Tim Shea on a purchase of an Audi. I would strongly recommend him to any perspective buyer looking to purchase a vehicle at this dealer. More
Great buying experience I was an out of state buyer (600 miles plus) that had been looking for a specific make and model vehicle for several months. It just so happened that I was an out of state buyer (600 miles plus) that had been looking for a specific make and model vehicle for several months. It just so happened that I found a vehicle meeting what I was looking for at The Auto Palace. Even though I was out of state, I was able to get enough of a feel from Norris through pictures, the Carfax, and a FaceTime video session that it was worth my time to fly to see the vehicle. Tim quickly took a deposit and I flew in a few days later for a test drive and made the buying decision and was shortly driving home. Overall great buying experience, professional staff and incredible choice of inventory. Worth more than a casual look. Great showroom too. More
Best buying experience ever!! Salesperson and owner was extremely nice and helpful. The quality of the cars at this dealer were excellent. The financing part went extremely fast wi Salesperson and owner was extremely nice and helpful. The quality of the cars at this dealer were excellent. The financing part went extremely fast with great rates. I will definitely return and send all my friends and family. More
Excellent experience, great communication I purchased a Mercedes C300 from Auto Palace. Nick and Norris and the team were amazing. They were helpful and informative, and paid attention to the I purchased a Mercedes C300 from Auto Palace. Nick and Norris and the team were amazing. They were helpful and informative, and paid attention to the details. I drove off in the car same-day, but needed to go back to collect my manual, and get a spare key ordered. Kimberly communicated through the process, and I'm pretty sure they stayed open late one day to make a handoff. I'll definitely be going back. More
Excellent Dealership Excellent customer service .....Love my new Audi Q5! They flew me up from Memphis, TN and I couldn't be happier with the buying experience. Top notch Excellent customer service .....Love my new Audi Q5! They flew me up from Memphis, TN and I couldn't be happier with the buying experience. Top notch indoor showroom with variety of selection ... I would definitely recommend this dealership for it's high quality vehicles. More
Great Experience I just bought a Mercedes E 350 coupe and it is my fourth purchase from Nick and his team. What can I say The Auto Palace has quality cars and quality I just bought a Mercedes E 350 coupe and it is my fourth purchase from Nick and his team. What can I say The Auto Palace has quality cars and quality people that stand behind them. More
Amazing experience and a super staff! I found a 2013 ZL1 Camaro for my wife online at Auto Palace. After some negotiations via telephone with Nick the owner we agreed upon a purchase price I found a 2013 ZL1 Camaro for my wife online at Auto Palace. After some negotiations via telephone with Nick the owner we agreed upon a purchase price and had a deal. Nick was extremely accommodating on the phone and since I was traveling from Charlotte, NC. to Michigan they were happy to help with my transport from the airport to their dealership. I had explained to Nick that getting on the road to head home early was a huge priority for me. He had one of his sales associates, Frank, waiting outside as I walked out of the airport! No waiting or calling to see where someone was. I am walking towards the door and there he is! After a short drive to the dealership I met Nick and looked over the car. We took it for a test drive and I found that the car was perfect, and as advertised. Nick was gracious enough to fill it up, with Premium (thanks Nick!! lol!) and we headed back to the dealership for the paper work. When we got there I noticed the car only had one key fob and it didn't work properly. Nick said that when I got back home to call him from the dealership and he would purchase two with a credit card. This was done a couple days after I got home by Kimberly who was in the office that day. Even a little trouble with the SCDMV (their misunderstanding, not Auto Palace) was handled quickly and cleared up by the staff. The papers were faxed over while I waited and all cleared up, and within no time I was on my way with new tags! To sum up I have all the confidence in the world in recommending Nick and the staff at Auto Palace! You guys did a tremendous job in all facets, and my Wife couldn't be happier with her new car! Thanks again!! More