Auto Palace Inc

Amazing experience Customer service was top notch. Nick and Tim made purchasing my dream accessible and a reality. Norris was also involved in the process and he took g Customer service was top notch. Nick and Tim made purchasing my dream accessible and a reality. Norris was also involved in the process and he took great care of me. He was very knowledgeable and helpful. The entire staff went to great lengths to ensure I was happy with my purchase, even after I drove off the lot. They did everything they promised and more. I couldn’t imagine how buying my Mercedes G550 could have been any better. I was truly impressed with the level of service provided and was shocked it ACTUALLY exists here in Michigan. More

Porsche Purchase Nick and Tim made purchasing my wife's dream car fun and easy. Kim was also involved in the sale and she took great care of us and shared a ton of in Nick and Tim made purchasing my wife's dream car fun and easy. Kim was also involved in the sale and she took great care of us and shared a ton of information throughout the process. Zero pressure sale tactics and great customer support at this establishment. We are highly satisfied with the entire customer experience! The most difficult decision was deciding which car to buy.....the Auto Palace has an amazing assortment of fine vehicles. More

Best car buying experience ever! I went to auto palace to look at a car and bought two!The owner Nick was amazing and his staff terrific.Norris the manager spent a lot of time making I went to auto palace to look at a car and bought two!The owner Nick was amazing and his staff terrific.Norris the manager spent a lot of time making everything perfect for for the two cars after the sale.They did everything they promised and more.Cars are hand picked and priced right.I traded two cars in and felt the trade in prices were very fair.Tim,Alexis and Kim were all super friendly and helpful as well.I have to say they get a ten out of ten from me! More

Great staff Staffs are great Tim, Nick all the people working in The Auto Palace are very professional. Thank you!!! staffs are very friendly and they helped me t Staffs are great Tim, Nick all the people working in The Auto Palace are very professional. Thank you!!! staffs are very friendly and they helped me to make the best decision for buying a car! More

IT WAS A PLEASURE TO ACTUALLY ENJOY MY CAR PURCHASE By a stroke of luck, I stumbled upon, probably the best used, or pre-owned car dealer on the planet. Being a car guy, I was in the market for a collec By a stroke of luck, I stumbled upon, probably the best used, or pre-owned car dealer on the planet. Being a car guy, I was in the market for a collectable Mustang of moderate distinction. As I scoured the internet, a stroke of luck was bestowed upon me by the powers above. I had found the Auto Palace of Warren Michigan, who so handily had in their possession a 1999 35th Anniversary, limited edition Mustang convertible. So I called them and got to speak to Mr. Norris Neamou. He was courteous and responsive to my questions. To make things better, he directed me to his sales manager Tim Shea. Buying a car from the internet and out of state can be somewhat daunting. However, dealing with Tim Shea was an absolute pleasure ! Why ? Because this guy exudes honesty and respect in addition to being informative and very accommodating at every turn. I took everything he said at his word, and the management team there backed up everything he portrayed and promised. Lots of integrity here ! It was a pleasure and I'll be back again. And I love the car! More

First class buying experience Jim L this place is truly awesome as well as the staff there are no junk rides here instead the indoor show room is comparable to (well no ot Jim L this place is truly awesome as well as the staff there are no junk rides here instead the indoor show room is comparable to (well no other show rooms new or used) I was treated as if I had first class concierge service offered at prime establishments the vehicle I purchased BMW il was everything as advertised and exceeded my expectations More

Great service, Great Cars I'm a local business owner and went in Auto Palace to buy one car and came out with another, so happy with my Astin Martin Rapide great selection of c I'm a local business owner and went in Auto Palace to buy one car and came out with another, so happy with my Astin Martin Rapide great selection of cars, financed me in the spot !! More

Awesome This dealership is top notch! We have been buying from Auto Palace for years and each experience gets better and better. They are not satisfied until This dealership is top notch! We have been buying from Auto Palace for years and each experience gets better and better. They are not satisfied until you drive off the lot fully knowledgeable of your vehicle and completely at ease. It's always a pleasure to do business with such great people. More

Best car buying experience Tim never made me feel pressured to buy, he just made sure I had a great customer service experience. Tim and everyone at AutoPalace had the best pric Tim never made me feel pressured to buy, he just made sure I had a great customer service experience. Tim and everyone at AutoPalace had the best prices and outstanding customer service. I will be visiting them again when I buy another vehicle. More

Great Dealership, Excellent Customer Service and Car's My wife & I were searching for a new car. The dealership, Tim Shea, gave me an extremely fast response & good feedback from the first contact, They My wife & I were searching for a new car. The dealership, Tim Shea, gave me an extremely fast response & good feedback from the first contact, They took care of all things that needed to be done with the car and the whole sales process. The Car is in Excellent Condition, was cleaned and nothing was missing, Tim helped us with all small details that is needed for not being U.S. citizens & having just a work VISA. Gave us the feeling that this is not only a business, but a real relationship. Best Dealer that I have visited and seen since we have been in the United States. A Big thank you to Tim Shea More