Auto Holding

Liars I put a deposit down on 6/1, got the dealer invoice, Robert told "don't worry" car IS yours. I was in contact with Robert every day since 6/3. I go I put a deposit down on 6/1, got the dealer invoice, Robert told "don't worry" car IS yours. I was in contact with Robert every day since 6/3. I got loan secured, sent a picture of the approval letter, transport set up with deposit, and on 6/11, Robert text me and says " I was gone yesterday and someone sold the car". What kind of business does this? What kind of manager allows this to happen? Roland was argumentative and confrontational so I'm sure he's the one who sold it. I don't care how good the deal is, I will NEVER look at this dealership again. This is utterly heartbreaking to me. More

Horrible Experience I bought a 2011 E550 yesterday. worst buying experience I have ever had. drove 4 hours to get to dealership with expectations that car would be ready I bought a 2011 E550 yesterday. worst buying experience I have ever had. drove 4 hours to get to dealership with expectations that car would be ready to go. I got there an windshield was broke car exhaust was loud no mufflers. The salesman was so worried about me just signing and giving me a we owe for the things that were needed. This is the 3rd car I have purchased from dealership and have completely left a bad taste in my mouth. THE MANAGER was rude and didn't care how long it took me to travel, I went beyond my better judgment and purchased the car due to my ride leaving. This will be the last time I purchase a vehicle from dealership, lost a loyal customer... More

Amazing sales person Jim is the best sales person I’ve ever met . He is friendly and every time I go he takes care of me Right away . Jim Saakyants keep up the good work m Jim is the best sales person I’ve ever met . He is friendly and every time I go he takes care of me Right away . Jim Saakyants keep up the good work man. It was so nice to do business with you . Best regards Stephane l More

Very Bad I bought a car here and was promised to replace a bad with a new tire. Called more than 10 time and spoke to Alex, Miguel then finally Gene who claime I bought a car here and was promised to replace a bad with a new tire. Called more than 10 time and spoke to Alex, Miguel then finally Gene who claimed to be the manager. He made tons of excuses and never deliver up to now. It will be six months soon. Reach out to me and I will make myself available to share my experiences. Stay tune more to come. More

Great customer service Roland was very friendly, available and Quick. He made Our shopping experience easy. He works with urgency and was knowledgeable about the car I purch Roland was very friendly, available and Quick. He made Our shopping experience easy. He works with urgency and was knowledgeable about the car I purchased. More

Jim Saakyants - Sales Professional Jim, (and Shannon) Thank you very very much for your help throught the whole car buying process. I must say that my experience with you and your deale Jim, (and Shannon) Thank you very very much for your help throught the whole car buying process. I must say that my experience with you and your dealer was absolutely exceptional. Can’t say enough as to how excited I was to drive off with my new Benz. Love the car!!! Thanks again for your great service. Please keep in touch. More

Miguel Is The Best!!!! Thank you once again for providing excellent customer service. This place has great cars at great prices. This is the second car my husband and I purc Thank you once again for providing excellent customer service. This place has great cars at great prices. This is the second car my husband and I purchased from here and once again we left out happy. Our first car purchased was a Mercedes Benz and now we purchased a Bmw X5. Miguel is one awesome cars salesman who never disappoints, always delivering satisfying service. Thanks again Miguel you will always be our go to guy for cars. More

1 STAR!!!! Absolutely not happy with the service at AutoHolding. My wife and I have recently decided to make a present for our son to buy a car for him. I am not Absolutely not happy with the service at AutoHolding. My wife and I have recently decided to make a present for our son to buy a car for him. I am not sure about the details of the deal but my wife trusted this dealership and sign all the papers. Now it appears that she is in the red zone and bank representatives called with complaints. They called many times to receive the money, so my wife called AutoHolding. He was assured that it was a mistake and all the papers should be okay and there was nothing to worry about. It was a lie! Horrible dealership to do business with!!!!!!!! More

Don’t buy from them I don’t know if the management in this dealership doesn’t care about repeat customers and about how bad they are viewed, or if they are just too incom I don’t know if the management in this dealership doesn’t care about repeat customers and about how bad they are viewed, or if they are just too incompetent to see it. I think it is both. It is actually comical how unprofessional they are. They remind me of dealerships back a couple decades ago before customers had the ability to be better informed. Anyway, so I bought a BMW 535 from them back in November, first week of November. The salesperson Gennady, was nice, you could tell he was new in the job. He was friendly and all. We started test driving a couple of cars. Every car had something wrong with it. One car had the emergency brakes dangling under steering wheel, another one the window wasn’t working...etc. here’s where it started really going downhill, when I mentioned that stuff to Gennady, his response was that the cars are still under factory full warranty and when I buy it I can take it to the dealership and get it fixed. It sounded strange to him when I said customers usually like a car that doesn’t have issues when they are spending twenty something thousand dollars. Next we settled on the BMW I wanted. It had a crack in windshield and sun roof wasn’t working. He and the store manager joe, promised me that I could come back a week after I buy it and they would repair at no cost to me. You can guess what happened after I bought it. I emailed joe a week after I bought it, when I didn’t hear back from them, he said he is waiting for service dept to have an open spot to service me. I emailed back a week later if he can just simply check calendar to see when is next open spot. Never heard back. Mind you joe was all about shaking hands and promising that they will take care of everything. It’s clear now his word is as good as their cars. After we were ready to close the deal, we went to sit with Paul who does the finances. He was chewing gum and talking to me and my wife like he was a kid in second grade. You really should’ve seen How he chewed gum, I actually laughed in his face. He told us that there is an extra “dealer fee” $2500 that will be added on the online price. I got up and walked out. Joe and Gennady came running after us. Gennady actually told me that he didn’t know they added extra money onto online price at the end. Like I said before they really are funny. joe sat with us and kept trying to lower the amount a bit at a time, till he bought it down to adding only $500 and lowered our car loan interest rate by 1 % (which means they can always lower the interest rate they quote you from bank if they want to) he was giving us some BS that the $500 is the only profit they will make off of car. When I laughed he kept telling me it’s true and that he’ll show me proof. He never did. They are pathetically unprofessional and I can’t wait to read their generic made up response, which I will definitely reply to. I will be posting this review on every site that has the company listed. Make sure to read their reviews carefully. I always hear about companies that create fake google accounts and write 5 star reviews about themselves. But I am sure this dealership wouldn’t stoop down to that level. Anyway, just to be safe, make sure you filter the poor reviews and read them before you risk buying anything from them. More

Greatest experience at a dealership EVER! When we decided to stop at the dealership we weren’t expecting to walk away with a new vehicle. Upon arrival we were approached and greater by Jim, wh When we decided to stop at the dealership we weren’t expecting to walk away with a new vehicle. Upon arrival we were approached and greater by Jim, who politely introduced himself. We told him about the car we’ve seen online and from there he took GREAT care of us! Jim was absolutely AMAZING and made us feel comfortable, and extremely secure about purchasing this vehicle. He had the patience and went out of his way to find us the deal we were looking for. The best thing about Jim is that he NEVER made us feel like customers and we never felt like he was pushing for a sale like other people has done in the past! Walking away with a new vehicle was definitely the highlight of our day! We will definitely recommend our friends and family to Jim so they can have the amazing experience we had while purchasing our vehicle!! Thank you again Jim! More