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Austin Ford Chrysler

Austin, MN

4.6
309 Reviews
Austin Ford Jeep is here to help you! **WE PROMISE **See our Best Price Upfront**No Hassle Sales Environment**Non-Commission Sales Team**Every Certified Vehicle comes with 2 keys**Full Tank of Gas**Free Carfax Report**Hundreds of 5 Star Reviews** Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Ford Jeep you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 178 service reviews

December 25, 2025

Great experience with everyone involved with this dealership, will definitely recommend this dealership to anyone who is interested in buying a Car More

by jamesmic0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DeLuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Wagaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2025 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2025

One other thing I took my 13 Silverado for warranty work they replaced alternator. When I took it in everyone worked when I got it back my amplifier I just had installed a week before no longer worked and t More

by junkyard2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristin Petersen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Austin Ford Chrysler responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 19, 2025

Everyone was exceptional with helping me. Parts and labor seem to be a little expensive. The lady at the front desk checkout is amazing very good at her job and very friendly! More

by booheragency
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

December 19, 2025

Took my 13 Silverado in a week ago for a oil pressure problem and alternator problem. Got my truck back dec 18 3025. To having a new alternator installed and it was over charging I took it back and they More

by junkyard2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Almaraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Wagaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2025 -

Austin Ford Chrysler responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 18, 2025

Thanks for getting my truck serviced and Angie for getting my paperwork and bill taken care of and on the road More

by danlyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Wagaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Austin Ford Chrysler responded

Thanks for sharing your thoughts about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

December 18, 2025

Very prompt and helpful. Got in and out ahead of schedule. Very Friendly service. Helpful More

by RICKWARREN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Austin Ford Chrysler.

December 05, 2025

I bought a set of tires from Austin Ford 2 or 3 years ago which came with free tire rotations. I made an appointment for a rotation, and told them I bought the tires with them. And expecting a 15 minute j More

by jhknight56072
Service Time
Recommend Dealer
No
Employees Worked With
Kristin Petersen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

October 30, 2025

My experience was very pain-free and hasslefree. They did exactly what they said they would do and their timing was perfect.. Their prices were great and it was a family atmosphere at the dealership More

by RAINGUARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Wagaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 20, 2025

Very good communication, willing to work with my schedule. Felt like I was at a customer orientated dealer. More

by DOLDENKAMP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2025

I had some questions on the invoice and everything was explained and they made sure I was satisfied. Great dealership. More

by steve.delhanty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Austin Ford Chrysler responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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