Austin Ford Chrysler - Service Center

My problem was diagnosed, parts ordered, and request for payment from Mopar immediately without me having to do anything except bring my vehicle back to have the warranty work completed. I was also advised payment from Mopar immediately without me having to do anything except bring my vehicle back to have the warranty work completed. I was also advised not to drive it until the vehicle was fixed whereas Happy in Rochester told me that I needed new tires and then after driving it if it still clunked to return. More

I always get in for my appointment right on schedule. Everyone is professional and friendly. Everyone is professional and friendly. More

They change a sensor on my truck because of the engine light being on and now driving it to Chicago. It happened again the same code the same sensor. I’m guessing now I cannot find the ram who got time to light being on and now driving it to Chicago. It happened again the same code the same sensor. I’m guessing now I cannot find the ram who got time to look.at it More

I came in for an oil change and other services, and as always, I was pleased. Still not happy about the piece missing from my car that was removed without having a replacement piece available, but now thi always, I was pleased. Still not happy about the piece missing from my car that was removed without having a replacement piece available, but now this has become a Ford issue. I would hope that in the future, when a recall is called for, there is more consideration taken whether or not the recall part is in stock and can be replaced before arbitrarily removing a piece. I am not happy that I have a piece of tape now protecting my car but it is what it is. Overall though, I was happy with this experience. More

With all honesty Austin Ford has been by far the best dealership I have been lucky enough to purchase new vehicles from. Used vehicles from. Service team is EXCELLENT. Above & Beyond helpful every ti dealership I have been lucky enough to purchase new vehicles from. Used vehicles from. Service team is EXCELLENT. Above & Beyond helpful every time. I put my trust into them with zero worries, once I'm back on the road. Sales to Finance to Service TO Managment staff are all great. I wish i could find more kind words to say to this Team. If you need anything. TRUST AUSTIN FORD. I always have. My wheels roll because of their hard work and dedication. Thank you ALL!!!! More

Jeep had issues while traveling thru Austin, even though they were booked solid, they had a mechanic spend 15 minutes and he fixed it. Splendid service they were booked solid, they had a mechanic spend 15 minutes and he fixed it. Splendid service More

Howe did a great job taking care of me on my visit for the oil change the oil change More

My experience was very good. I was kept informed during the process. Nice waiting room. I was kept informed during the process. Nice waiting room. More

I have always had really good experiences at this dealership. The staff are friendly, fast and thorough. When I was paying this last visit, there was an elderly gentleman paying before me. It was tak dealership. The staff are friendly, fast and thorough. When I was paying this last visit, there was an elderly gentleman paying before me. It was taking a long time because he had a lot of questions. The staff person was so kind, patient and conscientious in answering all his questions. It was really great to see. This is a super place! More

Very nice people to work with, addressed issues with transmission very quickly with out any problems transmission very quickly with out any problems More