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Austin Ford Chrysler

Austin, MN

4.6
213 Reviews
Austin Ford Jeep Dodge Ram is here to help you! When shop for a new or used vehicle, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Automotive, you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 213 reviews

September 05, 2024

Tim was very courteous and professional in his dealings with usin our purchase of an Edge. More

by holmanai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Mossow
Sep 05, 2024 -

Austin Ford Chrysler responded

Thank you so much for your wonderful review! We are thrilled that Tim had the opportunity to provide you with great service. We thank you for choosing Austin Ford Chrysler!

September 05, 2024

Just had a super experience with getting our Jeep fixed. Courteous and efficient. Will be back in the future. More

by IRONMAIDEN1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 05, 2024 -

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again!

September 02, 2024

He was very professional. And, did an excellent job. We appreciated the fact that the service could be done at our home. More

by lbolin47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

August 28, 2024

Very accomodating when scheduling service. PIckup and Devilery is a very nice touch. Very Satisfied. More

by justjoan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 29, 2024 -

Austin Ford Chrysler responded

Thank you, Joan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 24, 2024

Lindsey it’s awesome seller. She always help to find a better car for you. More

by benjaminana05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Austin Ford Chrysler responded

It's fantastic to hear that Lindsdy provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Austin Ford Chrysler!

August 23, 2024

It was fine, wished they had some more comfortable chairs and something to do while waiting More

by scottbroker92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
Aug 27, 2024 -

Austin Ford Chrysler responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns?

August 17, 2024

Lindsey Chapek was very kind, personable, and friendly to us. She was referred to us from a friend. Rochester, MN, Ford were not very friendly when looking at the 2024 Ford Escape ST-Line there. Lindsey C More

by lrohde62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris DeLuna Jr.
Aug 18, 2024 -

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Lindsey to be a positive one. Please don't hesitate to reach out if you need anything else.

August 16, 2024

Excellent service! Lindsey went above and beyond to make sure we got the truck we wanted at a great price! More

by kertupnorth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2024

Normally, I would have given a five-star review but I have a problem with how the recall inspection and process went. One of the reasons that I stopped coming to the dealership for general repairs and se More

by btexpress1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randi Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Nissly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Chapek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 12, 2024

Len was very helpful in diagnosing my problem with our 2019 DODGE DURANGO 3.6L engine. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len & Doug
Aug 13, 2024 -

Austin Ford Chrysler responded

Lee, Thanks for sharing your thoughts about your service experience with Austin Ford Chrysler. Len and Doug appreciate your business and hope to see you again soon!

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