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Austin Ford Chrysler

Austin, MN

4.6
237 Reviews
Austin Ford Jeep is here to help you! **WE PROMISE **See our Best Price Upfront**No Hassle Sales Environment**Non-Commission Sales Team**Every Certified Vehicle comes with 2 keys**Full Tank of Gas**Free Carfax Report**Hundreds of 5 Star Reviews** Qualifying for a loan or lease couldn't be easier with our on-site financial advisor to help you every step of the way. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Austin Automotive continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest manufacturer parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you come to Austin Ford Jeep you can have your vehicle wishes granted. And let's face it: you deserve nothing less. Located on West Oakland ave, Austin, Minnesota we know our job isn't finished until you're completely satisfied.
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2701 W Oakland Ave

Austin, MN

55912

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Showing 237 reviews

January 31, 2025

They are always professional and friendly. They are also flexible and patient and go out of their way to help. More

by jws863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie
January 31, 2025

Friendly and responsive, I will be using them again and feel confident in their abilities More

by JMJOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

They had my car for an entire month with no loaner for me. It took a whole week for them to just get an estimate to my warranty company More

by sarahgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Almaraz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Austin Ford Chrysler responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Sarah. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 22, 2025

I believe the person in the customer waiting area was April she was very helpful not only with me but helpful and patient with other customers. More

by psgmadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Almaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Petersen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Wagaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that April and our team met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

January 21, 2025

Easy to get for an appointment and completed the work as expected I will be back when I need service again. More

by johnu122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Austin Ford Chrysler responded

John, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

January 20, 2025

Austin Ford ordered wrong part even though they were given the VIN for the vehicle. We had to make a second trip to get this resolved once the correct part showed up there. More

by JENNY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristin Petersen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Austin Ford Chrysler responded

Jenny, We're sorry you didn't have a completely satisfying visit. Would it be possible for someone from our management team to contact you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 17, 2025

Very helpful and friendly service, would definitely buy another vehicle from them. Quick and easy paperwork and delivery process. More

by brianroux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mossow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DeLuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Austin Ford Chrysler responded

Brian, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 13, 2025

Clean waiting room even with all of the construction going on around us. Thank you More

by davedrommer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Austin Ford Chrysler responded

Dave, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

January 10, 2025

The dealership was easy to deal with, friendly, knowledgeable, and respectful of my time. Would recommend More

by chris.osterloh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Mossow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris DeLuna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Austin Ford Chrysler responded

Chris, It's great to hear that Tim, Chris and our team able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

January 06, 2025

Everyone was easy to work with and were very helpful with all of my questions. More

by deyle001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Edge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Austin Ford Chrysler responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Austin Ford Chrysler!

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