Austin Ford Chrysler

Attentive and respectful staff. Great people and excellent service. Our needs were met on this deal. Great people and excellent service. Our needs were met on this deal. More

Excellent people and service, they were so professional in so many ways. All the process to get my vehicle I felt in home, best dealer ever in my opinion, strongly recommend this dealer to all my fiends an in so many ways. All the process to get my vehicle I felt in home, best dealer ever in my opinion, strongly recommend this dealer to all my fiends and everyone out there Steve Moline you are good man at your work thanks, and every one there are a super crew. God bless you all 🙏🏼🙏🏼🙏🏼 More

Great experience with everyone involved with this dealership, will definitely recommend this dealership to anyone who is interested in buying a Car dealership, will definitely recommend this dealership to anyone who is interested in buying a Car More

One other thing I took my 13 Silverado for warranty work they replaced alternator. When I took it in everyone worked when I got it back my amplifier I just had installed a week before no longer worked and t they replaced alternator. When I took it in everyone worked when I got it back my amplifier I just had installed a week before no longer worked and they did nothing about it. So cost me more money More

I purchased my vehicle from here I thought and felt it was a good experience untill I started getting my notices from banks some denials that weren't denials to find out I had more options for financing b was a good experience untill I started getting my notices from banks some denials that weren't denials to find out I had more options for financing but I was never offered or discussed my other options. So now I am really upset cause I'm pretty sure my payments could have been better. Why not offer more options even if there may have been down payments or shorter terms or longer terms how do they know if I would have chosen the option they gave me. Then I ask for a spare key to be included. The salesman said not a problem. But then the finance office wouldn't honor that and said I would get it at cost. I said I only wanted a key then I go in and they charge me for a key and a fob. I paid but was not happy. For what it cost I could have gotten both locally cheaper. Only thanks I have was Angie at the front desk she kept me calm and kept me happy. She has great communication and awsem customer service. She is the reason I have them another chance. More

Took my 13 Silverado in a week ago for a oil pressure problem and alternator problem. Got my truck back dec 18 3025. To having a new alternator installed and it was over charging I took it back and they problem and alternator problem. Got my truck back dec 18 3025. To having a new alternator installed and it was over charging I took it back and they inform me ity battery is bad. I took it to two parts stores to have it tested and two other shops to have the battery test good and the alternator over charging. They charged me an additional 99.95. I'm xxxxxx cause it wasn't the problem and even if so they had installed the alternator wouldn't they have checked it while they had it and not charged me th e additional money. I will not recommend this shop to anyone and I will be discussing it with people I know that go there to stop going there. As this is not right to treat a customer this way. On top of that when I try to talk to the manager he just ignores my calls and switches me to someone else to not deal with it. More

Everyone was exceptional with helping me. Parts and labor seem to be a little expensive. The lady at the front desk checkout is amazing very good at her job and very friendly! Parts and labor seem to be a little expensive. The lady at the front desk checkout is amazing very good at her job and very friendly! More

Thanks for getting my truck serviced and Angie for getting my paperwork and bill taken care of and on the road getting my paperwork and bill taken care of and on the road More

Very prompt and helpful. Got in and out ahead of schedule. Very Friendly service. Helpful Got in and out ahead of schedule. Very Friendly service. Helpful More

I bought a set of tires from Austin Ford 2 or 3 years ago which came with free tire rotations. I made an appointment for a rotation, and told them I bought the tires with them. And expecting a 15 minute j which came with free tire rotations. I made an appointment for a rotation, and told them I bought the tires with them. And expecting a 15 minute job was disappointed to be waiting for over an hour. The WORST part; whether a misunderstanding or lack of knowledge about the tire plan, THEY TRIED TO CHARGE ME $30.OO for a FREE rotation, and spent an HOUR doing an inspection I DIDN'T ASK FOR. More