Auffenberg Nissan

The Sales Consultant was very helpful and knowledgeable, and he tried to make our car buying experience as painless as possible. Would recommend Nissan USA provide a better explanation of the military ince and he tried to make our car buying experience as painless as possible. Would recommend Nissan USA provide a better explanation of the military incentive/rebate. On the Auffenberg Mazda website the Military Incentive/Rebate is very straight forward. I didn't rate the financing process because I utilized outside financing or the vehicle home delivery service However, Shawn was very pleasant to work with. More

Never really have a bad experience with any of the Auffenberg dealerships. The service department has taken care or me and my 2 vehicles for the past 5 years. Auffenberg dealerships. The service department has taken care or me and my 2 vehicles for the past 5 years. More

So a safety part was missing off of my new 2026 vehicle. I was told online to contact a manager. I called the store, who wouldn't give me a manager and I have yet to get a response from any manager. The fir I was told online to contact a manager. I called the store, who wouldn't give me a manager and I have yet to get a response from any manager. The first call, I was told they were busy. After this, they ghosted me. It took weeks and finally calling Nissan USA to get the missing part. I was very patient and polite about this at first, until I was told by the dealership that I should go buy the missing part from the store. This was after they said over the phone that they had the part. We still don't have the ability to pay the monthly loan payment online. I tried the app on two phones and the website on 3 computers. They're option was for me to pay the $3.50 processing fee for them to take my payment. Find a different company and dealership to deal with. If you choose to go here, plan to spend 6 hours here since the both times I bought a car here, they only had one finance person. More

They had Friendly staff, and quick service. The oil change was reasonably priced and very helpful to plug my tire that was losing air. The oil change was reasonably priced and very helpful to plug my tire that was losing air. More

All employees at the Auffenberg Nissan dealership in O'Fallon, IL were extremely helpful, especially Alex! O'Fallon, IL were extremely helpful, especially Alex! More

I was very pleased with the service, excellent sales person, sales manager, and finance manager that help me purchase a beautiful vehicle! Service didn’t take long at all! And I love my car person, sales manager, and finance manager that help me purchase a beautiful vehicle! Service didn’t take long at all! And I love my car More

Everyone was very courteous and professional. My car was serviced in a very timely manner. My car was serviced in a very timely manner. More

Sitting and waiting is never fun but they were quick and efficient, popcorn and coffee was available which always helps ! efficient, popcorn and coffee was available which always helps ! More

I was impressed on how you got me in and out in my oil change. Good job change. Good job More

Jeanine was very nice and helpful. They were able to get my car completed very quickly They were able to get my car completed very quickly More