Auffenberg Hyundai
O'Fallon, IL
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592 Reviews of Auffenberg Hyundai
Brandon was very helpful and put up with my obnoxious stories...which takes a lot of patience (just ask my wife). My mom and I were both looking to purchase and she worked with Tony. Since it was prett stories...which takes a lot of patience (just ask my wife). My mom and I were both looking to purchase and she worked with Tony. Since it was pretty late while Tony was working with my mother he asked Brandon to help me out with the used Veloster I was interested in. I had to fight to squeeze every dime I could for my trade-in but that isn't anything the salesmen have control over. In the future I will be going back because there's no reasonable way for a Hyundai dealership to nitpick the trade-in value of another Hyundai...and to be fair the Pontiac I was trading in was a lemon. Overall I was happy with how I was treated and Brandon helped me get heated seats installed and made sure the car was showroom condition before I took it home. A special thanks to the service department as well since those guys are really top-notch and make sure you are 100% informed and satisfied before you leave their shop. They have free coffee in the waiting room and it reminds me of a car dealership like from stories my grandfather would tell me of the "good old days" when car dealerships actually cared about their customers and weren't just trying to nickel and dime every person to death who walked in. Kudos guys! My wife is wanting a new car now and Auffenberg Hyundai will be the first place we look. More
Brandon was great to work with. Answered all our questions, and worked with us to find the color/style we were looking for. Delivery and completing final paperwork went very smooth. Brandon came i questions, and worked with us to find the color/style we were looking for. Delivery and completing final paperwork went very smooth. Brandon came in on his day off when we were picking up our vehicle and took alot of time to show us everything we needed to know about the vehicle, set up bluetooth, etc. Would recommend Auffenberg dealership and Brandon to others. More
Brandon was great. He had to deal with my parents and my daughter before I was able to get off work to see the vehicle. He was very respectful and polite. Apprently he was forced to listen to all kinds my daughter before I was able to get off work to see the vehicle. He was very respectful and polite. Apprently he was forced to listen to all kinds of "family" stories, but he was great to my parents and they loved him. All in all, it was a wonderful experience and I love my new Sonata. More
Great service department. Always friendly and very professional. I would and have recommended this dealership to my parents. They bought from Andy also. I will be back to purchase from Andy. By the wa professional. I would and have recommended this dealership to my parents. They bought from Andy also. I will be back to purchase from Andy. By the way we have bought four vehicles from Auffenberg, the last two from Andy. Have received numerous compliments on the Sonota. I always tell about the good experience we have received. More
Best dealer I've ever been to in 35 years. Everyone is friendly, prices are fair, maintenance is superb. My girlfriend bought her car here 3 months after I did. friendly, prices are fair, maintenance is superb. My girlfriend bought her car here 3 months after I did. More
I bought by Hyundai Sante Fe in Nov 2009 and got the extended service package and Auto butler. I have taken it in for regular service visits and cleaning since purchase and have had nothing but positive extended service package and Auto butler. I have taken it in for regular service visits and cleaning since purchase and have had nothing but positive experiences. The service is superior, everyone is friendly and helpful and pickup and drop off are very convienient. I will definitely use this dealer again. More
Steve Moore is a very good sales man, i will come back Steve Moore is a very good sales man, i will come back and do business with him. He has made me feel very welcome. Thanks Gillia Steve Moore is a very good sales man, i will come back and do business with him. He has made me feel very welcome. Thanks Gillian More
The employees are always very kmowledgeable and friendly. the dealership is neat and clean. My car is cleaner when I leave the dealership that when I arrived. the dealership is neat and clean. My car is cleaner when I leave the dealership that when I arrived. More
My experience at Auffenberg was very pleasant due to the sales representatives that assisted me. Tony and Brandon were knowledgable, helpful, friendly and enthusiastic. I got a great value on my trade-in. sales representatives that assisted me. Tony and Brandon were knowledgable, helpful, friendly and enthusiastic. I got a great value on my trade-in. I was allowed to test drive the cars I was interested in without pressure. They took their time and explained the details that I needed to know as well as the questions that I asked. They introduced me to the service manager. The service process was explained. The service manager was friendly and knowledgable. Tony went over the car details with me and took me on a tour of the inside of the car. My son and I both drove home in new vehicles from Auffenberg. He in his Veloster and me in my Elantra. When my car needs service, I will definitely bring it to Auffenberg and when it is time for a new car, Auffenberg will be the first place I stop. More


