Audi of Wallingford

General Manager shreds contract My negotiation with salesman via telephone was not honored when I drove 100 miles to sign the contract. The General Manager Stephen Gilligan, over my My negotiation with salesman via telephone was not honored when I drove 100 miles to sign the contract. The General Manager Stephen Gilligan, over my objection, shredded the contract after I signed it. This was witnessed by salesman Robert Orris and General Sales Manager Roseanne Vece. My negotiated price included tax and registration and the contract was written to add the sales tax on top of our 'out the door, tax and registration included' negotiated price. I had proof of voicemail on my cell phone but none of the individuals mentioned above would listen to it despite my pleas. The General Manager shredded all paperwork and offered me $250 for my inconvenience. I would like to know who at Audi USA would like to hear my story? Risking the reputation of a high end car dealership and the Audi brand for $3,000? He shredded all paperwork and left the office. Huh? More

"Best buying experience ever" This is our first Audi purchase, but definitely not our last. After many test drives with various SUV's, the Q5 exceeded our expectations! It came v This is our first Audi purchase, but definitely not our last. After many test drives with various SUV's, the Q5 exceeded our expectations! It came very well equipped at a very moderate price to fit our family's needs. In addition to purchasing an amazing vehicle, came a great group of staff at Audi of Wallingford. This dealership was recommended by a few friends that recently purchased their vehicles from Audi of Wallingford. Our experience was absolutely amazing, from the moment we were greeted by Bert Kelman in the showroom, to meeting Roseanne Vece, sales manager and Victoria Warner, finance manager. They collectively worked as a team to ensure the process of purchasing our vehicle went as smooth as possible. I will recommend this dealership to all!! Thank you Mike & Laurie Sheehan More

Smooth Fast Easy Transaction! Great People! Steve was recommended to me by a family member and I am very glad that I took the trip down to Audi of Wallingford! A+ Steve was recommended to me by a family member and I am very glad that I took the trip down to Audi of Wallingford! A+ More

Excellent people to do business with After test driving many cars over many months I decided on an Audi and after visiting a few Audi dealers I decided on Audi of Wallingford. It was a v After test driving many cars over many months I decided on an Audi and after visiting a few Audi dealers I decided on Audi of Wallingford. It was a very good decision. All the people I dealt with at Audi of Wallingford, from William Morales, the salesman, to Roseanne, the sales manager, to Victoria, the finance manager, were gracious, knowledgeable and helpful. William answered all of my questions, was gracious with my repeated visits with more questions and test drives and suggested that I test drive different versions of the same model, all of which helped me make a good final decision on the particular vehicle. Roseanne was fair and reasonable in working with me on the pricing for the vehicle as well as my trade-in, and Roseanne did a great job in obtaining the particular vehicle I wanted from another dealer out of state before the end of the year. In financing the vehicle, Victoria clearly explained the whole closing process before I even decided upon the vehicle or the dealership. On closing the lease for the particular vehicle Victoria worked with me through a number of different scenarios, went through the pros and cons of various add-ons and arranged favorable financing. My experience at Audi of Wallingford was very positive because of the quality of the people I did business with. More

Nice A3 I got from him I got my new 2015 A3 from Ronald and Stephen and Victoria, I appreciate the help and support from Ronald and Stephen at most. I finally got my fashion I got my new 2015 A3 from Ronald and Stephen and Victoria, I appreciate the help and support from Ronald and Stephen at most. I finally got my fashion dream car. More

Awesome purchasing experience!! I recently purchased a 2015 Audi S3 from Audi of Wallingford.From the moment I stepped foot in the showroom and was greeted by Burt, I felt very comfo I recently purchased a 2015 Audi S3 from Audi of Wallingford.From the moment I stepped foot in the showroom and was greeted by Burt, I felt very comfortable. I do purchase a couple cars a year and you usually can tell in the first 10 minutes what type of dealership you just walked into.We couldn't come to terms with my trade in, which I sold elsewhere, but in the process Steve the GM explained the market on my car and later explained how I could have reconfigured a few options that would cut my lease figures to my benefit. I chose to have them pursue my exact choice which they were able to locate out of state. They were even gracious enough to provide me a loaner between my sold vehicle and the new arrival which Roseanne arranged in about 10 minutes after my phone call to see if one was available.Victoria was the last person in the process that I dealt with in finance which was also painless. This was a very professional atmosphere, no pressure ,never hurried. I normally shop a few dealerships but just felt from the beginning that this was a place that I could make a deal with. You should absolutely give them the opportunity to earn your business.Thanks again for everything. Ben More

Outstanding car buying experience My wife and I recently purchased a new 2015 A6 from Audi of Wallingford. Greg Zmarlicki was our salesmen. Though Greg is young, his product knowledg My wife and I recently purchased a new 2015 A6 from Audi of Wallingford. Greg Zmarlicki was our salesmen. Though Greg is young, his product knowledge was exceptional and he really worked hard to fit us in the right car. At no point did we ever feel we were being upsold or pressured. Whenever he didn't know an answer, he went and found out instead of guessing. We have purchased about 8 new cars in our lifetimes - Greg was the best salesman we ever had - no kidding. Everyone else at the dealership from Roseanne Vece to Victoria Warner to others in sales were also great. This was a huge contrast to other recent, less positive experiences we have had with luxury car dealers in the city of Hartford. I would highly recommend both Greg and Audi of Wallingford to anyone - you won't be disappointed. More

Thanks! I had a great experience purchasing my A3 for Audi of Wallingford. Greg was extremely helpful, responsive and thorough throughout the entire process. I had a great experience purchasing my A3 for Audi of Wallingford. Greg was extremely helpful, responsive and thorough throughout the entire process. He understood what my priorities were and did everything he could to make sure I was comfortable with the buying experience and satisfied with my purchase. More

Absolutely wonderful experience I was a bit uneasy about purchasing a vehicle, but everyone here made me feel extremely comfortable especially sales consultant, Albert Gonzales. He w I was a bit uneasy about purchasing a vehicle, but everyone here made me feel extremely comfortable especially sales consultant, Albert Gonzales. He went above and beyond your typical sales person. He worked extremely hard in getting me the price I was looking for. All together it was a wonderful experience and I will definitely be back! I highly recommend visiting this dealership! More