Audi of Huntington
Huntington Station, NY
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401 Reviews of Audi of Huntington
It was an overall very pleasant experiance. The service advisor was able to help me with my appointment, provided me with updates on the car and notified me of any other concerns on the car and The service advisor was able to help me with my appointment, provided me with updates on the car and notified me of any other concerns on the car and made sure I would not have to wait to long to have the service done. More
During my recent visit to Audi of Huntington, I was thoroughly impressed with the exceptional level of service provided by the entire team. Every individual I interacted with went above and beyond to e thoroughly impressed with the exceptional level of service provided by the entire team. Every individual I interacted with went above and beyond to ensure a positive experience, but one person in particular stood out—Mr. Stavros Petkovits. From the moment I met him, it was clear that he is genuinely dedicated to his role and passionate about providing excellent customer care. What truly set Mr. Petkovits apart was his willingness to go the extra mile. When I had a specific question related to my service, he didn’t just provide a quick or vague response. Instead, he took the time to print out detailed information, ensuring I had everything I needed in a clear and organized manner. He didn’t stop there—he thoroughly explained the content, making sure I fully understood all the details. His effort and attention to detail were incredibly reassuring and demonstrated a level of commitment that is rare to find. I truly appreciated his proactive approach and professionalism throughout the entire process. His dedication made me feel valued as a customer, and I believe this dealership should be extremely proud to have someone like Mr. Petkovits representing them. My experience with Audi of Huntington was exceptional because of people like him, and I look forward to returning for future services knowing that I’m in such capable and caring hands. More
Excellent service. Appointment was on time and completed in announced timeframe. Video presentation by service technician was extremely helpful and informative. My car Appointment was on time and completed in announced timeframe. Video presentation by service technician was extremely helpful and informative. My car was returned to me washed and ready to go. Could not be more satisfied. More
Fantastic experience with Kaitlynn at Audi Huntington! She is friendly, professional and knowledgeable. Also, attentive and patient teaching my new A4's functionality when I came to pick it up. The proc She is friendly, professional and knowledgeable. Also, attentive and patient teaching my new A4's functionality when I came to pick it up. The process was completely transparent from my initial phone call thru to closing. No games. I highly recommend giving Kaitlynn a call. Great experience, thank you Kaitlynn and team Audi Huntington! More
Excellent experience at Audi of Huntington, with Kaitlynn! She is very knowledgeable and very smart. Kaitlynn was so informative and very nice to perform an excellent tutorial to my vehicle, it is t Kaitlynn! She is very knowledgeable and very smart. Kaitlynn was so informative and very nice to perform an excellent tutorial to my vehicle, it is truly appreciated. Excellent service and felt reassured to have a great salesperson , Kaitlynn to help me through the ownership process. Very big thank you , Kailynn...appreciate all your hard work, it does not go unnoticed. More
Susan provided service head and shoulders above any car dealership I’ve ever been to. Absolute excellence in customer service—keeping me informed throughout the entire process. Very pleased with the experi dealership I’ve ever been to. Absolute excellence in customer service—keeping me informed throughout the entire process. Very pleased with the experience. More
Terrible customer service . Since I took this car every single day I found issues in this car than when I came back to your dealer they want to charge me for anything, first issue start when the center mir single day I found issues in this car than when I came back to your dealer they want to charge me for anything, first issue start when the center mirror fall down than the holder cups in the back seats is broken, Drivers Assistance is not working and Audi Connect is not working All Of that and I still spend with the car more than 2 weeks. your place don’t want to provide me with the code unless they charge me for it which I read in the Owner’s manual that code will be provide with the key with no charge. Your salesman said that previous code with the first owner which the car was with other dealer not with other person. At the day of Test Drive he keep saying oh it has a lot of options, this car has and has….etc he didn’t mention anything about I have to pay for all of this if I knew that from the beginning I wouldn’t going to purchase this car. As I love Audi and it’s was my dream to have one but I regret this decision to have Audi that I really want to sell this car ASAP. I was having Toyota their customer service was more than amazing and more professional better than Audi at least they don’t keep transfer me from person to other to solve my issues. In the other hand the only person I really like him was Tom. He was so nice and understanding what you ask for it More
The only competent person I dealt with was Susan Chernick, the Service Advisor. The management of the Service Department, and the GM is the worst I have ever experienced. I would never use this de Chernick, the Service Advisor. The management of the Service Department, and the GM is the worst I have ever experienced. I would never use this dealership again. Leadership starts at the top, and these leaders should be replaced with competent and caring individuals that value their customers and can be a proper Ambassador for the dealership. People like Susan should be running this dealership. She exhibits the attitude and desire to make the customer feel valued and resolve the issue. Shame on the ownership of Audi of Huntington. More