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Audi of Huntington

Huntington Station, NY

4.8
401 Reviews

363 E. Jericho Turnpike

Huntington Station, NY

11746

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401 Reviews of Audi of Huntington

December 05, 2024

It was an overall very pleasant experiance. The service advisor was able to help me with my appointment, provided me with updates on the car and notified me of any other concerns on the car and More

by Waqas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stavros petkovits
November 27, 2024

During my recent visit to Audi of Huntington, I was thoroughly impressed with the exceptional level of service provided by the entire team. Every individual I interacted with went above and beyond to e More

by Dogukan Egilmez
Recommend Dealer
Yes
Employees Worked With
Stavros Petkovits, Jenna Devito
February 27, 2024

Robert was helpful, informative and a pleasure to work with. I recommend dealing with him for any service needs More

by mai_acupuncture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Dan Maroney
Mar 05, 2024 -

Audi of Huntington responded

Thank you for your kind words and 5-star review, we truly appreciate it!

May 25, 2023

Excellent service. Appointment was on time and completed in announced timeframe. Video presentation by service technician was extremely helpful and informative. My car More

by aalfano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician , Jenna Devito
May 31, 2023 -

Audi of Huntington responded

Thank you for taking the time to share your 5-star service experience. I am very happy to hear that our team was able to complete the necessary services in a timely manner and that they provided such excellent assistance while doing so!

May 31, 2023 -

aalfano1 responded

Thank you Jenna and the team for such great attention and service. Tony Alfano aalfano1@mac.com

February 28, 2023

Fantastic experience with Kaitlynn at Audi Huntington! She is friendly, professional and knowledgeable. Also, attentive and patient teaching my new A4's functionality when I came to pick it up. The proc More

by t5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Capkunoski, Kaitlynn Van Alst
Mar 02, 2023 -

Audi of Huntington responded

Thank you for sharing your 5-star experience working with Kaitlynn. I am very happy to hear that she was able to provide such excellent assistance while getting you behind the wheel of your new A4. Enjoy it and please do not hesitate to contact us should you have any questions.

August 10, 2022

Excellent experience at Audi of Huntington, with Kaitlynn! She is very knowledgeable and very smart. Kaitlynn was so informative and very nice to perform an excellent tutorial to my vehicle, it is t More

by Laraine.ponella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Capkunoski, Kaitlynn Van Alst
Aug 16, 2022 -

Audi of Huntington responded

Thank you Laraine for sharing your 5-star experience. I am pleased to hear that Kaitlynn was able to provide such outstanding assistance during you recent purchase. Enjoy your new Audi and feel free to contact us should you have any questions.

February 18, 2022

The best service i have ever had. Susan from audi huntington was the best. Thank you! Hey More

by Drewslombardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Chernick
Mar 01, 2022 -

Audi of Huntington responded

Thank you Drew for taking the time to share your 5-star experience working with Susan. I am so happy to hear that she provided you with the best service you've ever had during your most recent visit!

January 11, 2022

Susan provided service head and shoulders above any car dealership I’ve ever been to. Absolute excellence in customer service—keeping me informed throughout the entire process. Very pleased with the experi More

by Heyyoupublic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan chernick
Jan 19, 2022 -

Audi of Huntington responded

Thank you for the kind words and for the 5-star review. I am so happy to hear that Susan was able to provide such outstanding asisstance during your most recent service visit.

January 04, 2022

Terrible customer service . Since I took this car every single day I found issues in this car than when I came back to your dealer they want to charge me for anything, first issue start when the center mir More

by Carlos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Miller, Tom Capkunoski
Jan 19, 2022 -

Audi of Huntington responded

Thank you Carlos for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. If you’d like to discuss your experience further, please feel free to contact us at (631) 486-5600 at your earliest convenience and ask to speak with our General Manager. I do hope that you will give us another opportunity to restore your confidence in us and allow us to provide you with a 5-Star Audi of Huntington experience.

December 21, 2021

The only competent person I dealt with was Susan Chernick, the Service Advisor. The management of the Service Department, and the GM is the worst I have ever experienced. I would never use this de More

by Premfund65
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Susan Chernick, Peter Turano, Mark Porcillo
Jan 19, 2022 -

Audi of Huntington responded

Thank you for taking the time to share feedback from your most recent service visit. It is taken seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. I do hope that you will give us another opportunity to restore your confidence in us and allow us to provide you with a 5-Star Audi of Huntington experience.

Jan 19, 2022 -

Premfund65 responded

The fact that it took a month to respond is further proof of the inadequacies in the management of this dealership. Until that changes, I will utilize the sales and service of another dealership. Ownership of Audi of Huntington need to make changes.

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