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Audi of Huntington
Huntington Station, NY
404 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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404 Reviews of Audi of Huntington
March 28, 2025
The first and the last time I ever go to this dealership. I got my 2021 Q5 at Beiner Audi in Great Neck and never had an issue with the car (love the car) until last weekend. The car appeared to have some el I got my 2021 Q5 at Beiner Audi in Great Neck and never had an issue with the car (love the car) until last weekend. The car appeared to have some electrical system malfunction and required a tow. I towed to Huntington on the basis that I live there, the car was stuck near there and thought it would be more convenient. I didn't realize how poorly I would be treated from the very first phone call - the service rep (Robert Rofrano) immediately had a negative attitude towards me without even knowing me or the facts and circumstances of what happened. I nicely explained what happened to the car as best as I could (I really had no clue what the issue was, had never encountered anything like it before) and his first response was that if I tampered with the car I am going to be on the hook for any required service. I thought that was a strange way to start the conversation, but I was not at all worried because clearly the car had an internal system malfunction and I did not tamper with anything or do anything that could have remotely been related to what had happened. After days of waiting, the same service rep claimed the car could not be serviced under warranty essentially claiming that the system malfunction was due to a 2022 recall that appeared to have been serviced by Audi great neck but in fact had not, claiming that I somehow took out a plastic bag that would have been screwed into the car to protect the electrical system (this apparent plastic bag that they claimed I removed is not accessible - it is screwed into the car from somewhere under the entire backseat and I wouldn't even know where to find it). Long story short, I informed Audi great neck of the issue, and as expected, they got the car towed to them and are handling the problem with no issues and with sincere apologies for the poor service received at Audi Huntington. I share this because I wish i knew the type of customer service that is provided at Huntington - had I known, I would have just had my car initially towed to Great Neck. More
by britt.butwin
Employees Worked With
Robert Rofrano
February 09, 2025
I bought a 2017 Q3 which was a dealer demo with 7800 miles in 10/2017. I found out today as I am searching for a new vehicle that there was an accident on the carfax prior to me purchasing this vehicle miles in 10/2017. I found out today as I am searching for a new vehicle that there was an accident on the carfax prior to me purchasing this vehicle that was undisclosed. Beware of this dealership. They withheld information and lied. More
by Lynnhigginslcsw
Employees Worked With
I don’t recall who the sales person was
January 14, 2025
I received excellent service. I would highly recommend this dealership for all your Audi needs! I would highly recommend this dealership for all your Audi needs! More
by kathyamoroso1@gmail.com
Employees Worked With
I didn’t get the gentleman’s name that helped me but he was very helpful
December 05, 2024
It was an overall very pleasant experiance. The service advisor was able to help me with my appointment, provided me with updates on the car and notified me of any other concerns on the car and The service advisor was able to help me with my appointment, provided me with updates on the car and notified me of any other concerns on the car and made sure I would not have to wait to long to have the service done. More
by Waqas
Employees Worked With
Stavros petkovits
November 27, 2024
During my recent visit to Audi of Huntington, I was thoroughly impressed with the exceptional level of service provided by the entire team. Every individual I interacted with went above and beyond to e thoroughly impressed with the exceptional level of service provided by the entire team. Every individual I interacted with went above and beyond to ensure a positive experience, but one person in particular stood out—Mr. Stavros Petkovits. From the moment I met him, it was clear that he is genuinely dedicated to his role and passionate about providing excellent customer care. What truly set Mr. Petkovits apart was his willingness to go the extra mile. When I had a specific question related to my service, he didn’t just provide a quick or vague response. Instead, he took the time to print out detailed information, ensuring I had everything I needed in a clear and organized manner. He didn’t stop there—he thoroughly explained the content, making sure I fully understood all the details. His effort and attention to detail were incredibly reassuring and demonstrated a level of commitment that is rare to find. I truly appreciated his proactive approach and professionalism throughout the entire process. His dedication made me feel valued as a customer, and I believe this dealership should be extremely proud to have someone like Mr. Petkovits representing them. My experience with Audi of Huntington was exceptional because of people like him, and I look forward to returning for future services knowing that I’m in such capable and caring hands. More
by Dogukan Egilmez
Employees Worked With
Stavros Petkovits, Jenna Devito
May 25, 2023
Excellent service. Appointment was on time and completed in announced timeframe. Video presentation by service technician was extremely helpful and informative. My car Appointment was on time and completed in announced timeframe. Video presentation by service technician was extremely helpful and informative. My car was returned to me washed and ready to go. Could not be more satisfied. More
by aalfano1
Employees Worked With
Service technician , Jenna Devito
February 28, 2023
Fantastic experience with Kaitlynn at Audi Huntington! She is friendly, professional and knowledgeable. Also, attentive and patient teaching my new A4's functionality when I came to pick it up. The proc She is friendly, professional and knowledgeable. Also, attentive and patient teaching my new A4's functionality when I came to pick it up. The process was completely transparent from my initial phone call thru to closing. No games. I highly recommend giving Kaitlynn a call. Great experience, thank you Kaitlynn and team Audi Huntington! More
by t5
Employees Worked With
Tom Capkunoski, Kaitlynn Van Alst
August 10, 2022
Excellent experience at Audi of Huntington, with Kaitlynn! She is very knowledgeable and very smart. Kaitlynn was so informative and very nice to perform an excellent tutorial to my vehicle, it is t Kaitlynn! She is very knowledgeable and very smart. Kaitlynn was so informative and very nice to perform an excellent tutorial to my vehicle, it is truly appreciated. Excellent service and felt reassured to have a great salesperson , Kaitlynn to help me through the ownership process. Very big thank you , Kailynn...appreciate all your hard work, it does not go unnoticed. More
by Laraine.ponella
Employees Worked With
Tom Capkunoski, Kaitlynn Van Alst
