Audi West Palm Beach

Very professional. Service technician one of the best. Greeted me at service door. Service was accomplished within designated time frame. Explanation of charges was understandable. Greeted me at service door. Service was accomplished within designated time frame. Explanation of charges was understandable. More

Not all service advisors know what they talking. Felt push to get me out. Not interested in addressing my concerns. I wish I could use prior advisors. Was not allowed to select which advisor to work with push to get me out. Not interested in addressing my concerns. I wish I could use prior advisors. Was not allowed to select which advisor to work with when I setup my appointment More

Trade-in of 2016 A6 and purchase of 2020 A4 was beyond compare, seamless, efficient and most of all superlative on all levels thanks to the professionalism and effectiveness of Jake Wiseman, supported by compare, seamless, efficient and most of all superlative on all levels thanks to the professionalism and effectiveness of Jake Wiseman, supported by Antonio Oviedo and Richard Leonik. Altogether a satisfying experience and worthy of repeat business. Highly recommended. More

Great drop off and pickup service offered. I needed a 30,000 mile service and they picked up at work at 10 and car was back at 2:30. Great stuff! 30,000 mile service and they picked up at work at 10 and car was back at 2:30. Great stuff! More

This dealership had more inventory for us to check out and our salesman, Iyad Zouhairi, was excellent. He knew the features inside and out and handled our deal quickly and professionally. and our salesman, Iyad Zouhairi, was excellent. He knew the features inside and out and handled our deal quickly and professionally. More

great friendly, helpful and made sure that I was able to get a new Audi. I have bought many cars from Braman and hopefully will buy more friendly, helpful and made sure that I was able to get a new Audi. I have bought many cars from Braman and hopefully will buy more More

En esa tienda la financiación y el servicio técnico son una estafa y un robo, la financiera de la misma es la que decide y ordena a los vendedores que carro vender, yo compré allí un A4 hace tres años, ten una estafa y un robo, la financiera de la misma es la que decide y ordena a los vendedores que carro vender, yo compré allí un A4 hace tres años, tenía buen crédito y puse $2k Down y me metieron un interés por encima del 5%, al segundo día de comprarlo se rompió la batería y ellos mismos fueron a mi casa sólo a darle carga, también me lo vendieron con los neumáticos gastados y los neumáticos no entraban en la garantía, al año de comprar mi A4 el foco izquierdo de alante dejo de funcionar y me lo cubrió la garantía pero estuve dos semanas con un carro prestado de ellos, hoy visite esa tienda otra vez porque el mismo foco se volvió a romper y el carro no me encendió porque la batería ya se rompió también, el servicio técnico me comunicó que las dos averías me iban a costar unos $1500 y entonces decidí sacar un Lease, la financiera todo el tiempo estuvo intentando una vez más ponerme por encima de un 5% de interés y una cuota altísima por un carro del 2020 que no me gustaba y decidí pues hacerlo por uno del 2018 o el 2019 para economizar la mensualidad cosa esta imposible porque me comunicaron que ya esos carros no se les podía contratar como Lease es decir que tenía que comprar el carro que ellos quieren, conclusión, tuve que irme súper enojado de esa tienda sin poder resolver nada, so les aconsejo que no compren Audi en West Palm Beach porque el servicio técnico y la financiera de esta tienda son una mafia, quiero añadir también que el trato de los vendedores fue excelente, ellos realmente no tienen culpa y son los que tienen que dar la cara. Cuando vayan a comprar a esa tienda vayan directamente a hablar y negociar con su financiera y no se vayan de allí hasta que no les encuentren un carro que esté dentro de sus posibilidades y si quieren ahorrarse todos estos problemas pues no compren más allí, vayan a otro dealer de Audi o simplemente cambien para Mercedes, BMW o Lexus que el trato es exquisito y te van a ayudar siempre a encontrar lo que necesitas. Es todo. More

used first car for daughter We were in the market for a first car for our daughter. I thought it was a reach to get an Audi but there was one on the lot that was older but limit We were in the market for a first car for our daughter. I thought it was a reach to get an Audi but there was one on the lot that was older but limited miles and had some minor scratches and dings. The sales staff were excellent and helped deal with my concerns in purchasing an older model. Sales Management was willing to work with us on price that made it feasible. The process was smooth and we love the car. Some items that were average. There was only one key offered and there was no ability to negotiate for a second key. The agreed on all in price increased at signing due to a miscalculation on the tag. This was made to be my responsibility. The dealer fee was non-negotiable and higher than other Braman delearships located next door. The staff did work with me to fix some items that missed the dealer inspection such as broken brake light and license plate bracket so that was helpful. Part of the deal was to attempt to buff out some specified scratches and dents but it was basically sold as is. More

Great buying experience Just purchased my first Audi vehicle. Worked with Chad Childs and it was an excellent experience beginning to end. He got us into the car we wanted. Just purchased my first Audi vehicle. Worked with Chad Childs and it was an excellent experience beginning to end. He got us into the car we wanted. More

EXCEPTIONAL Aly Salah in sales was really helpful in cracking a good deal for me. It was a very smooth experience.i don't have to negotiate too much, I winked def Aly Salah in sales was really helpful in cracking a good deal for me. It was a very smooth experience.i don't have to negotiate too much, I winked definitely record this store, More