Back

Audi West Covina

West Covina, CA

4.5
258 Reviews

2016 E Garvey Ave S

West Covina, CA

91791

Directions

By Type

258 Reviews of Audi West Covina

July 17, 2024

Service rep Titan was professional and always updated me on the status of the ongoing repairs and estimated completion date. More

by JEFFKCHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titan
July 17, 2024

Titan did a goood job communicating and keeping me informed I appreciate the loaner vehicle while my car was in service. More

by HENRYCORLETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titan
July 17, 2024

Basic. The entire experience was below expectations for an Audi service center. Except David at Parts, he went over and beyond to find a phone charger for More

by ALCAZARCARMEN716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
July 17, 2024

Good service, waiting 90 minutes, and the car was very clean at the end. Thank you very much! More

by 402801412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ramos, Frank Kong, Robert hsu, Jon Phan, Michael Gomez, Primo Moreno, Emmanuel Aguilar, Joshua Davidson, Jason McSweeney, Stephany Vergara
July 16, 2024

Rep. Chris Martin provides excellent service and the team is prompt and detailed with their care and delivery. More

by CCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
July 16, 2024

Chris from service department is very professional and with clear communication. The staffs are all helpful, short time waiting for loaner vehicle. More

by IRENE3003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
July 16, 2024

The Dealership needs an update, staff is pleasant but non commutative and they provide unrealistic timelines. More

by julian.montanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Titan
Jul 16, 2024 -

Audi West Covina responded

Hi Julian, We take a lot of pride in how we make our customers feel - we appreciate you taking the time to share your feedback.

July 13, 2024

The staff were Friendly, respectful, kind and accommodating. Our salesman Victor was a pleasure to work with, kind and respectful. More

by psirroc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gonzalez
July 12, 2024

Robert is perfect I really recommend him. He is always so nice and patiently for customer. More

by yyn708874
Recommend Dealer
Yes
Employees Worked With
Robert hsu
July 12, 2024

All the employees I came in contact with were very helpful. The service advisor Chris Martin was very knowledgeable about what I needed done. More

by VEWHITING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Chris Martin, Sales- Malik Bakkar
...
21
...