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Audi Stevens Creek
San Jose, CA
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,098 Reviews of Audi Stevens Creek
January 03, 2021
We made an appointment and they were ready for us, which was so nice! Alfredo was super helpful and easy to work with. He never made us wait too long and made sure to get us a good deal for our trade in. He was so nice! Alfredo was super helpful and easy to work with. He never made us wait too long and made sure to get us a good deal for our trade in. He always had a smile on his face and even was great about cracking jokes to make sure we felt at ease! Also this dealership has so many Audis to choose from which made me feel like I was getting a good deal. More
by Apodge33
Verified CustomerEmployees Worked With
Alfredo Velazquez, Rachel Fuentes
January 03, 2021
Tyler was helpful and friendly. Wayne was very pleasant and helpful with all the details once we were ready to finish the details. We waited a little while but otherwise a great experience. and helpful with all the details once we were ready to finish the details. We waited a little while but otherwise a great experience. More
by Amgre
Employees Worked With
Tyler Turner, Wayne Wallace
January 03, 2021
Audi Stevens Creek under the representation of Mr. Joseph Quinonez is far from an Audi dealer that I would recommend friends or family members to do business with....This is why.....I have emailed Mr. Quinon Quinonez is far from an Audi dealer that I would recommend friends or family members to do business with....This is why.....I have emailed Mr. Quinonez twice about the scratches on the windshield of the Audi etron 2019 I purchased in December and it is January 3, 2021 and I have not received any answer from him.....Also before concluding the sale; he promised to order a touch up paint color for scratches found in the rear bumper, again he or any one from the dealer has contacted me.... It appears that once the sale is done, Audi Stevens Creek does not return any phone calls or emails.....Why is Audi Stevens Creek under the representation of Mr. Quinonez's unprofessional conduct; I will never know....Finally I have shared my terrible experience with Mr. Quinonez/Audi Stevens Creek with friends and family and I am very certain that they will not do any business with your unprofessional dealer. Sincerely, Hugo Robleto. More
by MALGESI
Employees Worked With
Alfredo Velazquez, Joseph Quinonez
January 02, 2021
This review is for Alfredo Velazquez who was great at answering questions regarding my newly leased Q3. I want you to know that his non aggressive approach was the deciding factor for my purchase. Star answering questions regarding my newly leased Q3. I want you to know that his non aggressive approach was the deciding factor for my purchase. Starting out the year in a welcoming way was def a good sign and making us feel like no questions were bad ones. It’s very clear that Audi cares about their customers. Sincerely, David Gutierrez More
by GUTIERREZDAVE1
Employees Worked With
Alfredo Velazquez, Wayne Wallace
January 01, 2021
Fantastic service from everyone I worked with! Very professional and easy to work with. I felt as if I was very well taken care of. I left happy with a new car! professional and easy to work with. I felt as if I was very well taken care of. I left happy with a new car! More
by ellenfosse2014
Employees Worked With
Wayne Wallace, Mohammad Farhad, Hamid Shir
January 01, 2021
I recently purchased a Q5 from Audi of Steven's Creek and the whole experience could not have been better. From my initial on-line interaction with Hamid Shir, to my test drive, through the sales and purcha the whole experience could not have been better. From my initial on-line interaction with Hamid Shir, to my test drive, through the sales and purchase process, everything went smoothly. Hamid managed the entire process professionally. He was very transparent with no surprises, very courteous and respectful of my time. In the end I got a great car at a very fair price. More
by RUSS55
Employees Worked With
Wayne Wallace, Hamid Shir
January 01, 2021
Professional and easy transaction . Maria tu was a pleasure to work with. Also thank you for recognizing me as a repeat customer. I will look to come to Stevens Creek for future purchases. pleasure to work with. Also thank you for recognizing me as a repeat customer. I will look to come to Stevens Creek for future purchases. More
by PSGARCIA
Employees Worked With
Sarah Zhang, Mariatu Kamara, Mark Schroeder
December 31, 2020
Great dealership and willing to negotiate prices. I appreciate Dillion Christine for being very helpful to my family! Would definitely come back to him soon appreciate Dillion Christine for being very helpful to my family! Would definitely come back to him soon More
by WANGEDWARD5
Employees Worked With
Wayne Wallace, Dillon Christine
December 31, 2020
The sale process is quick, easy and friendlyMade The sale process is quick, easy and friendly Made appointment in advance, got the car in less than one hour. I am happy, will use this dealer again The sale process is quick, easy and friendly Made appointment in advance, got the car in less than one hour. I am happy, will use this dealer again More
by kennychun86
Employees Worked With
Wayne Wallace, Cassandra Crawford
December 31, 2020
The dealership was very easy to work with. The people were nice, they didn’t hard-sell anything and it was overall a pleasant experience to purchase the car. I would say the Fina e part was especially qu were nice, they didn’t hard-sell anything and it was overall a pleasant experience to purchase the car. I would say the Fina e part was especially quick and efficient and I appreciated the use of technology to make that part easier. However, it still took 2 hours to complete the purchase when everything was arranged in advance and I even sent my drivers license and insurance ahead of time. The process really should be further streamlined, although I guess this probably isn’t a Stevens Creek- specific issue. An additional suggestion would be to spend more time explaining some of the obvious new EV owner questions - I found the initial set-up confusing and would have benefited from some pointers before leaving the dealership More
by ECLPM2
Employees Worked With
Zabih Rahim, Wayne Wallace
