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Audi Stevens Creek

San Jose, CA

4.7
2,098 Reviews

3350 Stevens Creek Blvd

San Jose, CA

95117

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2,098 Reviews of Audi Stevens Creek

February 25, 2021

The team is wonderful to work with, providing great service and prices to customers. Hamid is one of my favorite people to work with, and I plan on continuing our relationship into the future! More

by CLauth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burnham, Rachel Fuentes, Hamid Shir
Feb 26, 2021 -

Audi Stevens Creek responded

Thank you for taking the time to share your excellent experience with our Service Department! We look forward to doing business with you again at Audi Stevens Creek!

February 25, 2021

This is my second Audi lease from Audi Steven’s Creek. It was a simple process and I walked away with exactly what I wanted. More

by JOE.ALUSTIZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schroeder
Feb 26, 2021 -

Audi Stevens Creek responded

Thank you for visiting Audi Stevens Creek, Joe. We are happy to know that you enjoyed our services. We look forward to working with you again.

February 25, 2021

Mark was very helpful and this was my second successful lease with him. I will be returning. I am happy with my experience with him and Audi. More

by ERIC.ERICLIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schroeder
Feb 26, 2021 -

Audi Stevens Creek responded

Hi there, thanks for the great review with Mark and our team! We're glad to hear you were happy with your experience with us. If there is anything else we can help you with, please let us know. Congratulations on your new vehicle!

February 24, 2021

Very professional and fast services. Thank you guys. I love my Audi...my family loves Audi as well. Excellent and great customer services. If there are 10 stars, I would love to give rate of 10. More

by HannahUnii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zabih Rahim, Mohammad Farhad
Feb 25, 2021 -

Audi Stevens Creek responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Department and we hope that you will continue to visit us at Audi Stevens Creek! Enjoy your Audi!

February 24, 2021

I had a good experience during Covid with lease return & new car purchase. Car was delivered to me & I appreciated the almost contactless experience with Audi. More

by kain_consulting
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ewing, Wayne Wallace
Feb 25, 2021 -

Audi Stevens Creek responded

Thank you for the great feedback! It is wonderful to know that you had a good experience with our Sales Department and we hope that you will continue to choose Audi Stevens Creek as your dealership!

February 23, 2021

I was on my way to service my older A3 and came out with a practically new Q5. Dillon was extremely helpful, informative and efficient with my test drive, questions and financing options. More

by Urban Mountaineer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wallace, Dillon Christine
Feb 24, 2021 -

Audi Stevens Creek responded

Hi there, thank you for the kind words with our team! Congratulations on your new Q5! We're happy to hear Dillon was helpful and provided you with knowledgeable information. We appreciate your business and hope you enjoy your new vehicle!

February 23, 2021

Mark Schroeder was personable, warm and easy to work with. I highly recommend him. The purchase of my new Q3 was easy peasy. Thanks Audi Stevens Creek !! More

by DFERRAN
Recommend Dealer
Yes
Employees Worked With
Mark Schroeder
Feb 23, 2021 -

Audi Stevens Creek responded

Hi there, thank you for the kind words with our team! Congratulations on your new Q3! We'll be sure to give your thanks to Mark and our team. We are here anytime you need help.

February 23, 2021

We drove from another Audi dealer after an awful experience. We were greeted with very helpful and honest people who wanted to get us in our new SQ5. I would recommend Audi Stevens Creek to anybody More

by CFLOR001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Slocum, Wayne Wallace
Feb 24, 2021 -

Audi Stevens Creek responded

Hi there, thanks for the kind words with our team. We're glad to have turned your experience around. Congratulations on your new SQ5! W appreciate your business and hope you consider us again.

February 22, 2021

They made the trading in and purchasing of a new car incredibly smooth and easy. Definitely would recommend this dealership as the go to for buying an Audi. More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Farhad, Hamid Shir
Feb 23, 2021 -

Audi Stevens Creek responded

Rob, thanks for sharing your smooth and easy experience with Mohammad and Hamid! We appreciate your positive feedback, and we look forward to working with you for years to come! Enjoy your new Audi!

February 22, 2021

Sales people and sales management failed to honor specific agreements on price and deal fees that were made with me. I was sitting in the parking lot of the bank to get a cashier’s check when I learn More

by nvskibum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Several sales “managers” and a salesman whose names I do not care to mention.
Feb 22, 2021 -

Audi Stevens Creek responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about any pricing that wasn't to your standards. Can you please send your preferred contact method to me at Joseph.Quinonez@penskeautomotive.com? I look forward to hearing from you. Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com

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