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Audi Stevens Creek

San Jose, CA

4.7
2,098 Reviews

3350 Stevens Creek Blvd

San Jose, CA

95117

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2,098 Reviews of Audi Stevens Creek

March 08, 2021

Zabih was very helpful and responsive. I asked him a lot of questions on the phone and in the store, he did his best to answer all those questions. Pleasant purchase because of Zabih More

by Audi buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zabih Rahim
Mar 10, 2021 -

Audi Stevens Creek responded

Congratulations on your Audi. We will be sure to thank Zabih at Audi Stevens Creek for ensuring your excellent care. Thank you so much for sharing your feedback and have a wonderful day!

March 08, 2021

Experience was OK. Needed to wait for 30 mins before helped. Sales representative Mariatu was able to answer all of our questions. The finance person (Rachel) was rushing signing of documents and felt More

by PARAKRAMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariatu Kamara, Rachel Fuentes
Mar 12, 2021 -

Audi Stevens Creek responded

Hello, I appreciate your feedback regarding your recent shopping experience. Given the opportunity, I would like to speak with you about your impressions. Please email me at Joseph.Quinonez@penskeautomotive.com. Thank you, Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com

March 07, 2021

Audi Steven Creek made car buying easy! They communicated along every step of the process and made sure I drove off the lot with a full tank of gas! More

by sweethollis
Recommend Dealer
Yes
Employees Worked With
Kody Root, Rachel Fuentes
Mar 08, 2021 -

Audi Stevens Creek responded

Thank you for the kind review! We are delighted to hear that you were pleased with the level of customer care provided by our team at Audi Steven Creek! Please come back and see us anytime!

March 07, 2021

Very efficient, to the point , get me the vehicle just what I need nothing more nothing less, perfect, it is a very pleasant buying experience More

by ALEX.FU.525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zabih Rahim, Wayne Wallace
Mar 09, 2021 -

Audi Stevens Creek responded

Thank you for the kind review! We are glad to know that you found your perfect ride working with our Sales Team! Congrats from all of us at Audi Stevens Creek.

March 07, 2021

Sara Zhang was rude, cold, and ruined the new car experience. She place our 10+ pages of paperwork in a brown envelope instead of an Audi Folder. $80k vehicle and we get a brown envelope and terrible More

by BAYAREAORIGINAL2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Zhang, Mark Schroeder, James Burnham
Mar 08, 2021 -

Audi Stevens Creek responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding the level of customer service received. Please send me an email at Joseph.Quinonez@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Joseph Quinonez General Manager Audi Stevens Creek Joseph.Quinonez@penskeautomotive.com

March 07, 2021

Alfredo was awesome to work with! Had an incredibly positive experience and really appreciated his straight to the point style. Everyone was super friendly and accommodating. Highly recommend :) More

by JILLIANVAN9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Velazquez, Wayne Wallace
Mar 08, 2021 -

Audi Stevens Creek responded

Jillian, Thank you for taking the time to share your excellent experience with Alfredo and the rest of our team at Audi Stevens Creek! Please contact us for any future automotive needs!

March 06, 2021

This was the best experience buying a car hands down. Sal is excellent! Super friendly, informative and no pressure or tricks. He also gave me an amazing deal. Highly recommend. More

by jcrema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Velazquez, Wayne Wallace
Mar 08, 2021 -

Audi Stevens Creek responded

It sounds like you had a great experience at Audi Steven Creek from start to finish, which makes us very happy! We appreciate you taking the time to write a review and mentioning Sal. We will be sure to pass along the kind comments to him and the rest of our team. We hope to see you back at Audi Stevens Creek. Congratulations on your new Audi!

March 05, 2021

I purchased my Audi from a Broker. But every interaction I and my wife, who owns an Audi, have had with Stevens Creek Audi has been a pleasure! More

by Parker Audi’s
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Fuentes, Cassandra Crawford
Mar 06, 2021 -

Audi Stevens Creek responded

Thank you so much for your positive feedback for us at Audi Stevens Creek! Feel free to reach out if we can assist again with anything else!

March 05, 2021

I had a great experience. I had an appointment set up before hand and the car was already parked up front for me to see. Smooth process and quick paper work later I walked out with my Audi. More

by Shivangi Kanitkar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariatu Kamara, Rachel Fuentes, Hamid Shir
Mar 06, 2021 -

Audi Stevens Creek responded

Hi Shivangi, thank you so much for the kind words! We're thrilled to hear you had a great experience with us. Congratulations on your new Audi! We hope you enjoy it!

March 03, 2021

Good customer service. Hamid was very friendly during our transaction. Also Wayne was very nice and made our transaction very smooth. Overall very good experience with Audi. More

by MIRNA.SHEHATA19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wallace, Hamid Shir
Mar 04, 2021 -

Audi Stevens Creek responded

Thank you for that great review! Our team was happy to take care of you. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

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