Audi Stevens Creek

Excellent Support Cassandra is going away the best Sales person I’ve ever worked with!! She’s highly responsive & I can always count on her to support any needs. I ha Cassandra is going away the best Sales person I’ve ever worked with!! She’s highly responsive & I can always count on her to support any needs. I had something come up today and she had me taken care of within minutes. She’s 85% of the reason I continue to work with Audi. More

I had a very positive experience working with Kody and his s I was between a pre owned Audi and pre owned Toyota that was on your lot. Kody was very patient and very informative. I would not hesitate to work wit I was between a pre owned Audi and pre owned Toyota that was on your lot. Kody was very patient and very informative. I would not hesitate to work with him again. I had a very positive experience. More

First time buyer! As a first time car buyer, Cassandra helped me realize leasing was better for my lifestyle, her assistants made the whole process of finding the car a As a first time car buyer, Cassandra helped me realize leasing was better for my lifestyle, her assistants made the whole process of finding the car and driving fun and Cassandra made pricing easy and simple. She really is the Audi car girl for me! Thanks Cassandra (: More

Easy and no pressure experience Kody was very helpful with the process as I hadn’t bought a car in 10 years. He was very responsive to my queries and very knowledgeable about the car Kody was very helpful with the process as I hadn’t bought a car in 10 years. He was very responsive to my queries and very knowledgeable about the car. More

Three in a row Lease was up on my S3 and I wanted to stay in the Audi family. Decided to go with this Q3 fully loaded. Casssndra and her team made it a seamless expi Lease was up on my S3 and I wanted to stay in the Audi family. Decided to go with this Q3 fully loaded. Casssndra and her team made it a seamless expirence. I was in and out in a couple of hours. The car itself is just what I wanted. Has plenty of room for my surfboards inside, tie hitch for a bike rack and rails for a roof rack. It’s a smooth ride, great steering, with a little pep on the freeway. Thanks to everybody would helped me! More

Incredible Experience Leasing New Audi Just purchased my first Audi and had the best customer service experience I’ve ever had anywhere. Concepcion was friendly, knowledgeable, patient, and Just purchased my first Audi and had the best customer service experience I’ve ever had anywhere. Concepcion was friendly, knowledgeable, patient, and an all-around joy to work with. More

Fantastic experience! Very friendly staff! Would definitely recommend to everyone. Everyone take their time and are very dedicated. Finance was smooth too and patiently exp Very friendly staff! Would definitely recommend to everyone. Everyone take their time and are very dedicated. Finance was smooth too and patiently explained all options available for us to choose from. More

Excellent customer support Really appreciate the extra attention to detail that Casandra makes to check in and wish her customers Happy Birthday and to let them know about the l Really appreciate the extra attention to detail that Casandra makes to check in and wish her customers Happy Birthday and to let them know about the latest vehicle offerings. Today was a great example of excellent customer support. Our vehicle was having software update issues and this happened to be around 5:30pm and she did not hesitate to tell us to bring our vehicle in. She arranged for a loaner vehicle and we were in and out within an hour. Appreciate the customer care! More

Great dealership, Great salespeople. We have been buying cars from here for years. The buying experience here is always pleasant and we have gotten great deals over the years. The sales p We have been buying cars from here for years. The buying experience here is always pleasant and we have gotten great deals over the years. The sales people treat you with respect and make the buying experience easy. Would not go anywhere else for an Audi! More

My experience NEVER buy ding insurance from this dealership. I bought an A6 and got ding insurance at the time of purchase. The one and only time i took in the car NEVER buy ding insurance from this dealership. I bought an A6 and got ding insurance at the time of purchase. The one and only time i took in the car to get a ding repaired i was quoted an additional $200/hr apparently because the area is hard to repair. This of course was never mentioned when they sold me the insurance. I asked for the insurance to be cancelled and after going back and forth for a year (after leaving several messages etc) they want to only refund the prorated part of the insurance. The sales director tried to tell convince me that i was crazy to expect a full refund. Why should i pay 95% of a service that was absolutely worthless??? This is a "Stealership" and not a dealership for sure. And the customer service is reprehensible...never returning calls.... The right thing for them do was to repair a ding regardless of where it was on the car, and if they couldnt return my full amount. EPIC FAIL AUDI STEVENS CREEK!! Update: 7/24 I received a partial refund for the insurance premium. This would have been a much better experience if someone had done the right thing at the very beginning without me having to escalate. Anyways thanks to Joseph for making this happen! More