Audi South Coast
Santa Ana, CA
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329 Reviews of Audi South Coast
A few weeks ago I purchased a new Audi A4.Prior to my visit,I was convinced i was going to buy a BMW 3 series but thought i would test drive the Audi to have something to compare it to.I arrived at the d visit,I was convinced i was going to buy a BMW 3 series but thought i would test drive the Audi to have something to compare it to.I arrived at the dealership and was greeted by one of their sales people, Tom Fitzsimmons. Tom showed me around the lot and gave me a lot of good info on the A4.I really liked the look of it but i wasn't totally convinced until I took one for a test drive. I spent a few hours looking at the different models and asking questions. Tom was supper patient with me and at no time did i ever fell pressured to make a decision. I finally found one i wanted. It took less then 20 for us to agree on my trade in value and the price of the new vehicle. In looking at all of the different A4 on the lot, I didn't realize the one with that i selected did not come with Bluetooth. This was not a big deal for me but Rich Fabbri one of the other sales guy overheard our conversation and offered to give me his personnel Bluetooth speaker he had in his car.I thought that he was joking but he came back with a Bluetooth speaker and cliped on to my sun visor in my car. I looked up the speaker on-line and the one he gave me retails at over 100 dollars. The Bluetooth works great I love my new car. Tom and Rich At Commonwealth really made me feel good about my purchase. They were very helpful but most important they really know how to treat their customers well. I have purchased many cars over the years but this was by far the easiest and best experience i have ever had buying a new car . Thanks again guys, T Montano More
my experience with commonwealth audi has been excellent from the begining of my purchase to my service advisor Art Hernandez. when i walk into commonwealth audi i know that i am in great hands when it come from the begining of my purchase to my service advisor Art Hernandez. when i walk into commonwealth audi i know that i am in great hands when it comes to service of my car. Art is always quick to get things completed for me so that I can get my loaner and head back to work. Is considerate towards my time and doesn't waste my time with nonsense. i always recommend Commonwealth Audi for anyone who is looking to buy/lease a new vechile. After driving a Audi and the excellent service I not only from the porter but from Art I don't believe I could drive any other type of car. More
I have nothing but continous high praise for this dealer I have nothing but continous high praise for this dealer and their service. David Aguilar is a wonderful example of the fabulous and professional s I have nothing but continous high praise for this dealer and their service. David Aguilar is a wonderful example of the fabulous and professional service that is always demonstrated here. I appreciate the integrity and honesty whenever I come here. They keep you informed every step of the way. More
Great service thank you Art Hernandez for the awesome customer service A+++++!! I will be recommending all my friends and family to Commonwealth Audi! My Audi was serviced, washed, and ready to go up on customer service A+++++!! I will be recommending all my friends and family to Commonwealth Audi! My Audi was serviced, washed, and ready to go up on my arrival. Price was reasonable and worth it. More
I would definitely recommend Commonwealth to anyone looking to buy an Audi, no matter where in the country you are located. I live in northern california and called Rich about a car listed on their we looking to buy an Audi, no matter where in the country you are located. I live in northern california and called Rich about a car listed on their website. I had had several bad experiences, one with a local dealer, and one with a dealership in NY. I called Rich on a Thursday...within a couple of ours he had me approved w/ a great rate. He pulled all the certified paperwork and past maintenance paperwork I asked for. He even offered to take additional photos and send them to me. I booked a ticket from Sacramento to Santa Ana for the next day. When I arrived he was at the airport waiting. Had the paperwork waiting and the car with a full tank of gas. I looked over the car and it was flawless; exactly how he had described. Before I left, Rich had me double check all my keys, to make sure they worked. We found that one needed a new battery which he got before I left the dealership. If you want no hassle, easy to work with people, go to Commonwealth Audi. They know your time is valueable and go above and beyond to take care of you. More
I have had a couple of my cars serviced here, and I have always dealt with Carl. He is quite knowledgeable and he keeps me informed of the progress the entire time the vehicle is being worked on. I would re always dealt with Carl. He is quite knowledgeable and he keeps me informed of the progress the entire time the vehicle is being worked on. I would recommend this dealership for service, along with Carl as the service consultant. More
I am writing to thank the entire Commonwealth dealership for its professionalism and friendly staff, especially Richard. The entire purchasing experience was low pressure, merit based, and competitively pri for its professionalism and friendly staff, especially Richard. The entire purchasing experience was low pressure, merit based, and competitively priced. This was especially amazing considering the fact that my car needed to be ordered to my specification and despite the fact, I was able to walk away with an amazing price. Throughout the process, Richard was able to demonstrate the advantage of Audi and focus on its technologies and value without resorting to negatives on its competitors. His knowledge across the entire automotive industry, plus his personal, in-depth view of the cars was the sole reason that I end up with an Audi today. While the wait was long and excruciating, I was kept up-to-date by the staff at Commonwealth, starting with Richard. The entire dealership, from Richard, to the sales manger Jason, to the service staff Moses, was professional, friendly, and most importantly, knowledgeable. Thank you guys for a great experience, I will recommend Commonwealth to anyone looking for an Audi or VW. More
Rich went above and beyond, picking me up at the airport in my new car so i did not have to rent a car as part of a relocation from FL to CA. I would recommend this dealership to anyone! He made the closing in my new car so i did not have to rent a car as part of a relocation from FL to CA. I would recommend this dealership to anyone! He made the closing as painless as possible and allowed me to come back to next day to complete the turnover of the car, at my convenience. More
My experience at Commonwealth Audi was fantastic. Darko was closing another sale as I arrived. He ensured that I was comfortable and kept be abreast of when he would be with me. Darko never pressured me or was closing another sale as I arrived. He ensured that I was comfortable and kept be abreast of when he would be with me. Darko never pressured me or made me feel I had to make a decision "right now." He never tried to lure me in with any special offer "that was only good today." He gave me plenty of time & room to make the right decision for me. Not only did we look at the inventory on the lot, he even double checked the inventory in the computer to make sure we didn't miss something. Lo and behold, the car I bought we found on the computer inventory. I had pretty much made a decision as to what model I was buying. Darko found that model 1 year newer and with several thousand less miles on it than what I had found on the lot. We hunted this car down...it was perfect. Perfect color, miles, awesome trade in allawance...and I am a Audi A4 owner. Thanks Darko!!!!! More
The best place to get audi serviced. Friendly from the moment I pull up my car. My car had some absurd issues, and Art keeps me updated everyday. He makes sure I get the best loaner available too. When moment I pull up my car. My car had some absurd issues, and Art keeps me updated everyday. He makes sure I get the best loaner available too. When test-drove the problem with James, his profound knowledge really shines and he is patient and attentive to the problems addressed, unlike any technicians i've met before. I'll be their loyal customer because they take every customer seriously. More