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Audi South Coast

Santa Ana, CA

5.0
349 Reviews

1425 Auto Mall Dr

Santa Ana, CA

92705

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349 Reviews of Audi South Coast

February 01, 2015

Screwed my paintwork Do not come here! I came here for a key and floor mats which you can't get elsewhere. The key was $300! Offered a car wash which I took. The fro More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Bender
December 14, 2013

Shortly after I bought my 2013 Audi A6 sedan (from Commonwealth Certified Pre-Owned), I took it into the service department because the leather on the right side of the driver seat cushion was coming More

by jgs1564
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nameless
January 15, 2013

I took my car in for service, when I went in to pick up it up,I realized they scratched my steering wheel; they admitted fault but refused the liability of fixing it. The personnel was very rude telling me More

by adrianaida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott White
December 05, 2012

Never again will I deal with anything commonwealth or maybe even audi. Not willing to work with prices at all, employees did not communicate at all when handed over and prices were different between peop More

by EthenM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Commonwealth
December 05, 2012

Took my car here for one of the bigger "scheduled maintenance" with a few other minor fixes. The office looks good and the staff are polite, but the work quality is best described with sloppy. The tr More

by shopforcars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan
October 11, 2012

Came here shopping for an A6 CPO. The test drive was alright. The sales was kind of pushy and was in denial of the problems discovered during the test drive. He wasn't knowledgeable about the market pri More

by shopforcars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
?
September 11, 2012

I hope I don't have to go back! My first experience I hope I don't have to go back! My first experience was to purchase an A3 TDI, they could not get the options I wanted nor get competitive with the More

by rick1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3 - 5
June 21, 2012

I found an A-3 of interest online last night with questions about vehicle (s) and background as to my budget. Received an auto reply from Fitzsimmons, followed by salesy voice mail. Communication nev More

by timothyaudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
tom fitzsimmons
June 12, 2012

Adrian is the worse service guy that I had been through, no responses even though you left the voice mails many days (you are lucky if he picked up the phone), every time you took the car in, you will have More

by jamesh0135
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian Madrid
March 20, 2012

waiting for over an hour to get a loaner car, and people are both rude and indifferent. I will never buy an Audi again Go to another dealer who has more customer service experience More

by betav_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
enterprise and service team
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