Audi Service Conshohocken

Always very nice and accommodating. Never have an issue with getting an appointment, even if last minute. Everyone is always courteous and takes the time to explain any details. with getting an appointment, even if last minute. Everyone is always courteous and takes the time to explain any details. More

I was serve quickly and courteously by representatives of your company on a small but urgent matter. All I needed was an oil topping and a new headlight. She promptly found that part was available ,gave m of your company on a small but urgent matter. All I needed was an oil topping and a new headlight. She promptly found that part was available ,gave me a price and saw to it that my wait was short and comfortable More

The service was quick and thorough. The team really seems to care about your comfort while at the dealership, and keeps you informed as they progress with the service. The staff is always friendly and seems to care about your comfort while at the dealership, and keeps you informed as they progress with the service. The staff is always friendly and helpful at Audi Conshohocken. More

...seamless professional operation from check-in, explanation of services, provision of temporary transportation, expedited repair and checkout with a smile and friendly demeanor. The follow-up phone explanation of services, provision of temporary transportation, expedited repair and checkout with a smile and friendly demeanor. The follow-up phone call was unexpected, but welcomed. Therefore, I would, without reservation, recommend Audi of Conshohocken More

They're the best! they don't pressure like other dealers. Everyone was willing to help and answer any questions you may have. They stuck with me from the beginning to the end of my purchase and beyond. Sales Everyone was willing to help and answer any questions you may have. They stuck with me from the beginning to the end of my purchase and beyond. Sales person Faye Stother and sales manager Aaron Clark were very professional and courteous. I will definitely recommend this dealer to others. If your interested in purchasing an Audi I definitely recommend you stop by or even if you have questions they are willing to listen and answer any question without pressuring you to purchase a car. More

My problem was recurring low tire pressure. The cause was found and repaired quickly and at no cost to me. Sally was very professional and courteous to me. was found and repaired quickly and at no cost to me. Sally was very professional and courteous to me. More

The customer service was incredible. Everyone was very friendly and greeted me with a smile and assistance. Jeremy came out to my car and made sure he explained everything in detail. Overall a great deale friendly and greeted me with a smile and assistance. Jeremy came out to my car and made sure he explained everything in detail. Overall a great dealership to work with. More

This is my second new vehicle purchase from Audi Conshohocken within the past 18 months. The customer service, loyalty and service is top notch and what you would expect from an Audi dealer! My inte Conshohocken within the past 18 months. The customer service, loyalty and service is top notch and what you would expect from an Audi dealer! My intentions were to purchase a used S5; but after dealing with Scott and Carlos my eyes turned to a new car. They honestly showed me the xxxxxxand surprisingly the cons of a new purchase vehicle compared to purchasing a used vehicle. After dealing with Aaron (Fianance) making the decision to purchase a new vehicle was a no brainer! Within 2 hours, I drove off the lot with a brand new and completely detailed 2013 S5; which I purchased at a great price! More importantly I left feeling that I made an informed decision in a stress free enviroment with no pressure sales team! More

I could not decide on a 2013 Audi A4/A5 lease, but Charles Semler helped me determine that the A5 was better for me because he pointed out that the A5 did NOT have a plastic front grill. He stayed aft Charles Semler helped me determine that the A5 was better for me because he pointed out that the A5 did NOT have a plastic front grill. He stayed after hours several times to assist me in picking the exact features of the Audi A5 I wanted while staying within my budget. He always responded to my questions over the phone/email within 24 hours. He never forgot to update me about the delivery status of my car since it was customized and shipped over to the United States. I definitely plan on going back to Charles Semler to lease a new Audi when my current lease ends! More

If you are considering Audi, I would highly recommend visiting Audi Conshohocken. Some reasons for my recommendation: 1. Awesome test drive and knowledge of the product: I visited several dealers f visiting Audi Conshohocken. Some reasons for my recommendation: 1. Awesome test drive and knowledge of the product: I visited several dealers for brands that compete with Audi as I was recently car shopping (for example, think German manufacturer with three letters). I left the other dealers unimpressed as the test drives were always short drives "around the block" that didn't give me the opportunity to truly appreciate the drive (in fact I did multiple test drives with other brands and always felt like the salesperson had somewhere better to be). With Audi, I was taken on windy back roads and also on the highway, which truly let me experience the car. I was encouraged to put the car through its paces all while being shown the car's features by Mr. Arena. The test drive really got me excited about the car and I never felt like the sale person had somewhere better to be. 2. Trade in value: While I was watching, Mr. Arena jumped on Edmunds, input the specifics of my trade in and showed me the price Edmunds came up with (in the ballpark of the KBB value I had researched on my own). He then explained why the price offered for my trade in was a bit less than the Edmunds price (the biggest issue was some dings and small dents that I certainly understood). I was offered what I felt was a very fair trade value and I appreciated the transparency of the whole process. 3. Transparency of pricing: When discussing the price of the car, Mr. Arena showed me the sticker price, the dealer invoice price and where my deal fit within the spectrum. I really appreciated the transparency and deal I got. 4. Paperwork processing / additional warranty offers: After agreeing on the deal, I was introduced to Mr. Aaron Clark who handled the deal processing and walked me through the various options for additional services and warranties. Mr. Clark explained all of these offerings clearly and the whole process took less than an hour. Overall, I was very impressed with the process and so far I love my new A4. More