Audi Service Conshohocken
Conshohocken, PA
927 Reviews of Audi Service Conshohocken
New Audi A3 Purchase I came into Audi Conshohocken mainly to look at a potential new car. I was previously driving a 2013 Kia Forte, which was my first real purchase. My f I came into Audi Conshohocken mainly to look at a potential new car. I was previously driving a 2013 Kia Forte, which was my first real purchase. My first experience as I walked through the door was a very comforting air conditioning office (It was ridiculously hot outside at the time). Various employees welcomed me inside with a smile and advised me that they would have someone assist me with any questions/concerns. Jaime Vazquez was my sales rep and first impressions to me are always the most important interaction. She was very friendly and very welcoming and was really attentive to what I was looking for. She showed me the A3 inside the office and introduced me to all the various features and options that the car offered. Shortly after, we took the A3 for a spin. Great car all around. Jaime made the ride a lot of fun and even let me handle the car as I normally would if it were mine. I was able to hit on the gas on the highway and take tight turns at a high speed to test the Quattro features.During the ride, Jaime asked lifestyle questions to understand what I was looking for and to provide the best solution possible. We test drop the A4 as well and it was then that I figured out I wanted to upgrade to the A3. Jaime welcomed the thought of me going to test drive other cars to ensure that I get the right car for me, which I thought was really cool. I'm not particularly fond of an aggressive sales personal, and Jaime was definitely not aggressive at all. She allowed me to feel in charge during this sale which made my decision easy; I wanted to lease a 2015 A3 from Jaime. With the A3 being such a hot and popular vehicle, we hit some rough paths trying to find the right car, as many dealers were selling out quick. Jaime received various emails from me with different cars that I looked at and she responded very quickly with weather we could get the car or not. We finally were able to snatch the Scuba Blue A3 (Looks beautiful!!!). I went to the office on Friday sign my lease and trade in my Kia Forte and the process was very smooth. Josh, who assisted me with signing the papers, was very thorough and very friendly/welcoming. Shortly after, I left with my all new A3! Jaime was great with showing me how to utilize the entire A3 capabilities which was great. She even welcomed me back and said she would call me in a few days to make sure I'm settling into my new car just fine. Overall, my experience here was excellent. I have previously worked Sales in Best Buy Magnolia selling high fidelity audio systems along with designing various solutions that would best suit the customer, and I have to say that Jaime succeeded my expectations. I was expecting to come in and be harassed to buy, but that was not the case at all. I highly recommend working with Jaime when going to Audi Conshohocken. Best experience with making such a large purchase. Couldn't be happier. More
A Welcome Change After an unsatisfactory experience with another Audi service department in the greater Philadelphia area, I followed the recommendation of a friend wh After an unsatisfactory experience with another Audi service department in the greater Philadelphia area, I followed the recommendation of a friend who utilizes the service department at Audi Conshohocken. Javier Gonzalez greeted me and the visit was great from the first minute - courtesy, promptness, thoroughness. More
25k service I scheduled online and dropped the car off early in the am. Ed called to let me know the car would be done around 4. I work within walking distance so I scheduled online and dropped the car off early in the am. Ed called to let me know the car would be done around 4. I work within walking distance so headed over a little early and when I walked in Ed greeted immediately and called over to have the car brought up. I was about 30 minutes early so they were still washing the car. It was all cleaned up and ready to go. Thanks! Steve More
Wonderful experience Accommodating and friendly service. Matt worked with me prior to even arriving to see the car and gave me confidence in the quality of the vehicle and Accommodating and friendly service. Matt worked with me prior to even arriving to see the car and gave me confidence in the quality of the vehicle and made the sale as seamless as possible. They even went the exta step to help in the delivery of the car to make it as convenient as possible. I appreciated the no gimmicks sales approach and the straightforward deal. I found this dealership to offer me the best value after intensely researching many other dealerships and vehicles. Thanks to both Matt and Rob for a job well done! More
Outstanding dealership, one you can certainly trust Outstanding car dealership experience never seen before in my 40+ years of car purchases. Friendly staff, responsive and helpful, fair and communicat Outstanding car dealership experience never seen before in my 40+ years of car purchases. Friendly staff, responsive and helpful, fair and communicative. Very high quality engagement and very attentive to details, down to the mat. They inspire trust in a very transparent sale. I would highly recommend this dealership to anyone thinking of buying a high quality car! More
"extra mile" to ensure satisfaction I was very happy with the attention I received when I “dropped in” to have my wind deflector repaired. While there Joe noticed that my annual emission I was very happy with the attention I received when I “dropped in” to have my wind deflector repaired. While there Joe noticed that my annual emission inspection was due and offered immediate service. I was made to feel comfortable in the larger/shared waiting room and my car was returned washed and ready to enjoy the remainder of the day. I have bought 2 Audi convertibles from Conshohocken and have been very impressed with their customer service and willingness to make my experience time efficient. I also enjoy that they go the extra mile and genuinely listen and act upon feedback. More
My Audi Conshohocken Experience: I had an excellent guest experience as soon as I walked through the doors of Audi Conshohocken. Carlos greeted me promptly and was very friendly from I had an excellent guest experience as soon as I walked through the doors of Audi Conshohocken. Carlos greeted me promptly and was very friendly from start to finish. I knew I needed a new car when my current car repairs were getting very costly. Carlos was excited to help me out and cared about having me make the right choice that fit me for my new car. I really appreciated him anticipating my needs by running out and getting several cars ready for me to test drive (A4 & S4.) I liked the A4, but loved the S4 as soon as I drove it and knew it was the car for me! Aaron was great as well as he and Carlos answered all my questions regarding, the different Audi car models, purchasing and leasing options. Next person I met was Josh Lupo, who introduced himself to me with a big smile. He put me at ease as he explained the protection plan options and made the car transaction a pleasant experience. Josh's assistance really made me comfortable with my new car, which is great since car buying can be stressful at times! I will definitely recommend this dealership. I'm very happy with my new Audi S4 and the treatment I received at Audi Conshohocken. Thank you! -Ryan More
Super service Have been taking my allroad here since I bought it 12 years ago, everyone at the dealership has always been a pleasure to deal with. I really appreci Have been taking my allroad here since I bought it 12 years ago, everyone at the dealership has always been a pleasure to deal with. I really appreciate the interest the service reps and techs take in providing me with all the answers and explanations concerning all repairs. Sally has been my service rep the last few services and is a pleasure to talk to . She always does everything possible to accommodate my needs. More
Thorough Service Great experience, friendly approach and fast, Javier was very helpful and made the effort to understand my needs and connect. Will gladly come back f Great experience, friendly approach and fast, Javier was very helpful and made the effort to understand my needs and connect. Will gladly come back for the next service. More
Transporter 3 Great cars, caring and smart sales folks that want to put you in the right car. So far so good. I love the car - hope my first service goes just as Great cars, caring and smart sales folks that want to put you in the right car. So far so good. I love the car - hope my first service goes just as smoothly as the purchase. More