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Audi Rancho Mirage

Rancho MIrage, CA

Overview
Employees
Reviews
Vehicles
4.8
164 Reviews
Conveniently located near Palm Springs, Audi Rancho Mirage proudly serves the greater Coachella Valley with an unwavering passion for luxury vehicles and exceptional service. As a member of indiGO Auto Group, our dealership exemplifies a commitment to excellence, driven by a shared enthusiasm for the art of automotive innovation and exceptional customer care. Backed by a network of franchised dealerships across the United States, indiGO Auto Group brings unparalleled expertise and resources to elevate every customer experience.
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71265 California 111

Rancho MIrage, CA

92270

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Showing 164 reviews

March 13, 2026

I always appreciate the Lyft rides so I don’t have to wait around for hours. And the friendly attitude of everyone goes a long way. Ideally, when the service techs are recording video of their diagnosti More

by MLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for your thoughtful feedback. We’re glad the Lyft rides and the friendly service from our team helped make your visit more convenient. We also appreciate your note about the diagnostic videos. Clear communication is important, and your suggestion about improving audio during service inspections is very helpful. Thank you for choosing Audi Rancho Mirage, and we look forward to assisting you again in the future!

March 13, 2026

Had a brake light go out Stopped in at Audi Rancho Mirage A technician replaced the bulb while I waited Excellent service More

by terrylynnhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for sharing your experience! We’re glad our team at Audi Rancho Mirage could quickly replace your brake light and get you back on the road with minimal wait. Providing prompt, convenient service is always our goal, and we truly appreciate your kind words. We look forward to helping you again whenever you need us.

March 12, 2026

Getting a flat is never fun. Audi Rancho Mirage handled the unplanned situation professionally and as expeditiously as possible. Recommended. More

by LPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for the recommendation and for sharing your experience. We know a flat tire is never convenient, so we’re glad our team at Audi Rancho Mirage could assist you quickly and handle the situation professionally. We appreciate your trust and look forward to helping you again whenever you need service!

March 11, 2026

Great customer service. Lorena is a fantastic service advisor. All repairs were done well on my Audi More

by Nagel59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for the great feedback! We’re happy to hear you had a positive experience and that Lorena provided fantastic service throughout your visit. It’s wonderful to know your Audi repairs were completed to your satisfaction. We truly appreciate you choosing Audi Rancho Mirage and look forward to assisting you again in the future.

March 11, 2026

I brought my car in for my MMI screen goes black for minuets or hours. The day after service my MMi screen went black twice. I was told it was a bad cable except I use Apple CarPlay wireless!! More

by RJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Audi Rancho Mirage responded

Thank you for your review, RJN. We’re sorry to hear about the issue with your MMI screen going black intermittently. Our team would like to take a closer look and help get this resolved as quickly as possible. Please contact our Audi Rancho Mirage Service Manager, Chad Ingram, at cingram@indigoautogroup.com, so we can assist you directly.

Mar 11, 2026 -

RJN responded

I would like it repaired. I'll call for an appointment again. Thanks RJN

Mar 12, 2026 -

RJN responded

Waiting for complete failure so problem can be diagnosed.

Mar 12, 2026 -

RJN responded

Chad thanks for reaching out. I will take your advice and bring the car in when not working.

March 10, 2026

Very effective communications. I felt like everyone cared about me. Even when we had a go back about error codes. More

by doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Audi Rancho Mirage responded

Thank you for the wonderful 5‑star review, Doug! We’re glad to hear our team’s communication made you feel truly cared for, even when working through the error code follow‑up. We appreciate you choosing Audi Rancho Mirage and look forward to assisting you again!

March 09, 2026

Great customer service and responsiveness to my needs. Audi of Rancho Mirage have earned my future business. More

by Rtr223112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2026 -

Audi Rancho Mirage responded

Thank you for sharing your experience! We're glad to hear that our team at Audi Rancho Mirage provided great customer service and was responsive to your needs. We truly appreciate your confidence in us and look forward to earning your business again in the future.

March 08, 2026

Great service. Helpful staff. Knowledgeable on product. Fair prices. Fast negotiation and purchasing process. Simple process overall. More

by MeganR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Audi Rancho Mirage responded

Thank you for the great feedback, Megan! We're glad to hear that our team delivered helpful, knowledgeable service and made your negotiation and purchase process simple and efficient. We appreciate you choosing us and look forward to assisting you again down the road.

March 07, 2026

Outsranding service. They reacted immediately by getting my vehicle in and solving my problem. Being from out of town this was greatly appreciated. The fact that they sup More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Audi Rancho Mirage responded

Thank you for sharing your experience, Bob. We're glad our team was able to get your vehicle in right away and provide a loaner so you could continue enjoying your time in Palm Springs without interruption. We’re especially happy to hear that Chad made the situation a pleasant one. We appreciate you stopping by and are always here if you need anything during future visits!

March 07, 2026

It was easy to get appointments and friendly personnel in the service dept Work was done on time But very pricey repairs More

by Lmnfamily13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Bocanegra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2026 -

Audi Rancho Mirage responded

Thank you for sharing your experience with our team at Audi Rancho Mirage! We’re glad to hear that scheduling was easy, our service staff was friendly, and your vehicle was completed on time. We understand that repair costs can feel high, and we appreciate your honest feedback as we work to deliver the best value and service possible. Please don’t hesitate to reach out if there’s anything we can assist with on your next visit.

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