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Audi Rancho Mirage

Rancho MIrage, CA

Overview
Employees
Reviews
Vehicles
4.9
138 Reviews
Conveniently located near Palm Springs, Audi Rancho Mirage proudly serves the greater Coachella Valley with an unwavering passion for luxury vehicles and exceptional service. As a member of indiGO Auto Group, our dealership exemplifies a commitment to excellence, driven by a shared enthusiasm for the art of automotive innovation and exceptional customer care. Backed by a network of franchised dealerships across the United States, indiGO Auto Group brings unparalleled expertise and resources to elevate every customer experience.
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71265 California 111

Rancho MIrage, CA

92270

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Showing 138 reviews

March 14, 2026

The employees are extremely friendly and helpful, I removed a star because I’m never able to get a rental car while my car is being worked on. It’s a major inconvenience in my life and it’s been in the More

by dianelegoullon
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for your feedback and for recognizing the friendly and helpful team at Audi Rancho Mirage. We’re sorry to hear about the inconvenience with rental car availability and the repeated visits for the door issue. Providing a smooth and convenient Audi service experience in Marin is very important to us, and we appreciate you bringing this to our attention so we can continue improving. Thank you for choosing Audi Rancho Mirage, and we look forward to assisting you again.

March 14, 2026

Lorena is the best. She makes it all happen! She gets me a loaner & makes sure that service does it all right. More

by Tabloidman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for the great feedback and for choosing Audi Rancho Mirage. We’re thrilled to hear that Lorena took such great care of you and helped coordinate your loaner vehicle while ensuring your Audi service was handled properly. Providing a smooth and convenient Audi service experience in Rancho Mirage is what our team strives for, and we truly appreciate your support of Audi Rancho Mirage. We look forward to assisting you again in the future!

March 13, 2026

The service was quick, efficient and the people very pleasant. All was good. Maybe you could supply a loaner vehicle. More

by Gwen May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for your kind feedback and for choosing Audi Rancho Mirage. We’re glad to hear your visit was quick, efficient, and that our team made the experience pleasant. We also appreciate your suggestion about loaner vehicles. Thank you again for your support of Audi Rancho Mirage, and we look forward to assisting you in the future!

March 13, 2026

going in for a maintenance appointment was stress free. the people were very pleasant to talk to (Ms Martinez was very professional) More

by tennis4oakwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for the kind feedback. We’re glad your maintenance visit was stress-free and that our team made the experience pleasant. We’ll be sure to share your recognition with Ms. Martinez—she’ll appreciate the shoutout. Thank you for choosing Audi Rancho Mirage, and we look forward to seeing you again!

March 13, 2026

I always appreciate the Lyft rides so I don’t have to wait around for hours. And the friendly attitude of everyone goes a long way. Ideally, when the service techs are recording video of their diagnosti More

by MLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for your thoughtful feedback. We’re glad the Lyft rides and the friendly service from our team helped make your visit more convenient. We also appreciate your note about the diagnostic videos. Clear communication is important, and your suggestion about improving audio during service inspections is very helpful. Thank you for choosing Audi Rancho Mirage, and we look forward to assisting you again in the future!

March 13, 2026

Had a brake light go out Stopped in at Audi Rancho Mirage A technician replaced the bulb while I waited Excellent service More

by terrylynnhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for sharing your experience! We’re glad our team at Audi Rancho Mirage could quickly replace your brake light and get you back on the road with minimal wait. Providing prompt, convenient service is always our goal, and we truly appreciate your kind words. We look forward to helping you again whenever you need us.

March 12, 2026

Getting a flat is never fun. Audi Rancho Mirage handled the unplanned situation professionally and as expeditiously as possible. Recommended. More

by LPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for the recommendation and for sharing your experience. We know a flat tire is never convenient, so we’re glad our team at Audi Rancho Mirage could assist you quickly and handle the situation professionally. We appreciate your trust and look forward to helping you again whenever you need service!

March 11, 2026

Great customer service. Lorena is a fantastic service advisor. All repairs were done well on my Audi More

by Nagel59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2026 -

Audi Rancho Mirage responded

Thank you for the great feedback! We’re happy to hear you had a positive experience and that Lorena provided fantastic service throughout your visit. It’s wonderful to know your Audi repairs were completed to your satisfaction. We truly appreciate you choosing Audi Rancho Mirage and look forward to assisting you again in the future.

March 11, 2026

I brought my car in for my MMI screen goes black for minuets or hours. The day after service my MMi screen went black twice. I was told it was a bad cable except I use Apple CarPlay wireless!! More

by RJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2026 -

Audi Rancho Mirage responded

Thank you for your review, RJN. We’re sorry to hear about the issue with your MMI screen going black intermittently. Our team would like to take a closer look and help get this resolved as quickly as possible. Please contact our Audi Rancho Mirage Service Manager, Chad Ingram, at cingram@indigoautogroup.com, so we can assist you directly.

Mar 11, 2026 -

RJN responded

I would like it repaired. I'll call for an appointment again. Thanks RJN

Mar 12, 2026 -

RJN responded

Waiting for complete failure so problem can be diagnosed.

Mar 12, 2026 -

RJN responded

Chad thanks for reaching out. I will take your advice and bring the car in when not working.

March 10, 2026

Very effective communications. I felt like everyone cared about me. Even when we had a go back about error codes. More

by doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2026 -

Audi Rancho Mirage responded

Thank you for the wonderful 5‑star review, Doug! We’re glad to hear our team’s communication made you feel truly cared for, even when working through the error code follow‑up. We appreciate you choosing Audi Rancho Mirage and look forward to assisting you again!

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