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Audi Peabody

Peabody, MA

4.7
508 Reviews

252 Andover Street

Peabody, MA

01960

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508 Reviews of Audi Peabody

September 06, 2024

Service was great. However car was give back to me covered in bird xxxx More

by Pat Keating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Sep 08, 2024 -

Audi Peabody responded

Pat, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Sep 08, 2024 -

Pat Keating responded

Id like to speak to someone about how my car was returned to me. Is there a customer service contact email for peabody?

September 05, 2024

They are responsive, at tentative and go the difference to respond to the client needs or questions. More

by Charbeattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Grimshaw
Sep 07, 2024 -

Audi Peabody responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2024

Great service! Good communication about car being serviced. Raymond in Service was very helpful and advised me of the status of my car's service throughout the wa More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Sep 06, 2024 -

Audi Peabody responded

Hi Dennis, we're happy you found Raymond to be so supportive during your experience here at Audi Peabody. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

Great turn around time , Raymond helped tremendously , explained everything so well for me always around his phone when I needed answers More

by calvin_castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Sep 06, 2024 -

Audi Peabody responded

Hi, we're happy you found Raymond to be so supportive during your experience here at Audi Peabody. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2024

Jacob was great and very helpful in coordinating a timely out of state delivery of our Q7 More

by 207Q7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
Sep 06, 2024 -

Audi Peabody responded

Hi, thanks for your praise and kind comments about Jacob. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Had a Great sales rep. Knowledgeable and professional. Great personality Always available for any questions More

by t_shuman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Becker
Aug 26, 2024 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

I have been a customer for over 20 years. The dealership is spotlessly clean and modern. The customer amenities are great. Above all the service is top notch, especially Raymond Baez. More

by northshorema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Aug 24, 2024 -

Audi Peabody responded

Hello, we're happy you found our staff to be so supportive during your experience here at Audi Peabody. We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2024

Raymond was fenomenal today . I have been visi visiting the dealership for about a year in is the first time that I could say I had a great experience. I had to say he is yet the More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Aug 23, 2024 -

Audi Peabody responded

Hello Diana, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2024

Great service, quickly identified the engine problem and fixed it the same day! Also great for regular service. More

by roumenradinov
Recommend Dealer
Yes
Employees Worked With
James Miscioscia
Aug 23, 2024 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 18, 2024

I went in for my first oil change and was disappointed that my Audi sq7 had used 3 quarts of oil and wanted it documented so if I have a problem it would be documented That didn’t happen so talked to t More

by Mik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depy
Sep 20, 2024 -

Audi Peabody responded

Thank you for bringing this to our attention. We understand your frustration regarding the oil consumption and documentation concerns for your Audi SQ7. We apologize for any confusion or dissatisfaction experienced. Your feedback highlights a critical issue, and we will review our process to ensure better communication and documentation in the future. Please contact us directly so we can address your specific concerns and update your records accordingly. We appreciate your patience and look forward to resolving this matter to your satisfaction.

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