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Audi Peabody

Peabody, MA

4.7
608 Reviews

252 Andover Street

Peabody, MA

01960

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608 Reviews of Audi Peabody

March 12, 2025

Great Customer service Nick pedroa is the greatest service person any can have went you enter the dealer. He’s always greet you at the door and smile, very professional, very knowledgeable and always More

by fvasquez0107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick pedroa, Henry Sudnovsky, Bob Memmolo
Mar 15, 2025 -

Audi Peabody responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nick pedroa and the team here at Audi Peabody! Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2025

Excellent customer service! Very happy with my 30k mile service today! They gave me a thorough review of what to expect to service in the near future and were very accommodating More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miscioscia & Danny Morales & Tyler…
Mar 15, 2025 -

Audi Peabody responded

Hi Gail, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2025

Service was easy. Tyler was very helpful! He kept me apprised at all times of the maintenance appointment's progress. More

by Aideen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Albano
Mar 13, 2025 -

Audi Peabody responded

Hello Aideen, thank you for your kind review, we are happy to pass along your comments to Tyler here at Audi Peabody! Please don't hesitate to reach out to us if there's anything more we can do!

March 10, 2025

Raymond and his service tech went above and beyond expectations with my auto issues! Great experience!!! More

by mperullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Mar 13, 2025 -

Audi Peabody responded

Hi, we're so glad that Raymond was able to go above and beyond your expectations! We're looking forward to your next visit with us!

March 09, 2025

Had a 9:15am appt for oil change, they said car would be ready by noon. Showed up at noon and was told car was almost ready and then would be washed. 40 minutes later said car just needed to be washed. 2 More

by avilaprops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Ferreiras
Mar 13, 2025 -

Audi Peabody responded

Thank you for sharing your feedback with us. We're sorry to hear that we didn’t meet your expectations. Here at Audi Peabody, we strive to give every customer the best Service Possible. Clearly, we did not meet your time expectation that day and we apologize for that. Your business is very important to us and if there is anything I can do to assist you in the future please do not hesitate to Reach out to me Daniel Morales Service Director. Thank You Daniel Morales dmorales@Group1Auto.com

March 07, 2025

Professionals, curious, first class dealership. First class service. No is never an answer from them! They are the best! More

by Gmasotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 09, 2025 -

Audi Peabody responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Great service at Peabody Audi, and specifically, Service Advisor, Joe Faria. Joe got me in and out as fast as possible and worked to ensure I got all the discounts I was entitled. More

by geo853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor - Joe Faria
Mar 09, 2025 -

Audi Peabody responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Service is exceptional! Quite simply the best. Wouldn’t consider bringing my 2019 Allroad anywhere else. More

by RRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miscioscia, Matt Uglietto
Mar 09, 2025 -

Audi Peabody responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 04, 2025

Joe in service got my car in and out quickly and the tech did a great job! More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Holroyd
Mar 08, 2025 -

Audi Peabody responded

Hi, we're happy to hear you had such a positive experience with Joe and team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2025

They were able to replace my tire same day and let me know that my brakes were about to get a replacement notification and replaced them same day. More

by rkandersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 08, 2025 -

Audi Peabody responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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