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Audi Peabody
Peabody, MA
508 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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508 Reviews of Audi Peabody
April 05, 2019
Horrible experience over internet Sent an e-mail trying to get a quote for a new Q7. I sent a spec sheet and all the features I was looking for in the new car. I asked if they had anyt Sent an e-mail trying to get a quote for a new Q7. I sent a spec sheet and all the features I was looking for in the new car. I asked if they had anything that matched or if they were able to source a comparable vehicle. I was unfortunate enough to get a response from Theodore Piotrowicz. The e-mail response from him was short and unprofessional telling me to "tell him the exact car I was looking for" if I wanted to get a quote. God forbid he would have to do his job and check my spec sheet against anything they had available. Needless to say we didn't give them our business. We went over to Audi Nashua through their internet department and had a great experience and purchased a Q7 the same day. Definitely would not recommend Peabody. More
by samgoodman123
Employees Worked With
Theodore Piotrowicz
January 02, 2019
Hostile experience I came into the dealership to look at a used car. I met the salesman Harley (or Henry) and he was very calm, very collected, and was helpful. The mome I came into the dealership to look at a used car. I met the salesman Harley (or Henry) and he was very calm, very collected, and was helpful. The moment that the manager came in to try to take over the sale was when things changed. The manager, Dan, came up to us at the desk and seemed to be calm at first. As we were talking and trying to negotiate a price on my trade-in, he became aggressive and hostile through his body language and the way he was raising his voice towards me. As time went on and we continued to go back and forth trying to make a sale on the vehicle, he eventually blew up, yelled “Fine, looks like you’re not getting the car!”, and snatched the papers from the desk in a malicious manner and stormed away. He was acting like a playground bully and was trying to assert some dominance in the sale, and when I pushed back he became more and more aggressive. The dealership in general is alright, well laid out, with good cars. The car salesman Harley (Henry) was very nice and very patient, and was a joy to work with. Dan, on the other hand, was unprofessional and hostile during the whole process. Do not work with Dan If you go to this dealership for any car sales, unless you want to feel uncomfortable and nervous the whole time. More
by Sheepdog1
Employees Worked With
Dan Cushman
October 15, 2018
Dynamic Customer Service I recently purchased a used Mercedes from Audi. Called service and spoke to Mike; and he said bring it in. Mike was leaving early introduced me to B I recently purchased a used Mercedes from Audi. Called service and spoke to Mike; and he said bring it in. Mike was leaving early introduced me to Bethany , she was fabulous. We received 1st class service. Service Rocks! Keva M Williams Happy Customer More
by Keva Williams
Employees Worked With
Mike & Bethany in Service!
July 22, 2018
Bought a used Mazda Had a great low mileage Mazda CX 5 that the previous owner traded in for an Audi. Theodore (Ted)Piotrowicz was great over email and phone talking and Had a great low mileage Mazda CX 5 that the previous owner traded in for an Audi. Theodore (Ted)Piotrowicz was great over email and phone talking and getting close to the deal I wanted for my wife. We live an hour away, so Ted knew if we made the trip we were going to buy the car. Showed up, met with Daniel Otavo who was extremely professional and friendly, what you want in a salesperson. Always polite and not pushy, which it also helped that most the deal was done before we got there. If this was not the case, I would have been happy to go through the whole process with Dani. The Finance was fine, there was some confusion but they stuck with their word and made sure they honored the deal that we showed up for. If you are in the market for a car, and want an up front/honest experience I would highly recommend talking with Ted and Dani. More
by JankyFlink
Employees Worked With
Theodore Piotrowicz, Daniel Otavo
July 18, 2018
Excellent service I brought my car in and was welcomed by knowledgeable and friendly personnel. They performed the service I requested quickly and efficiently. Dealin I brought my car in and was welcomed by knowledgeable and friendly personnel. They performed the service I requested quickly and efficiently. Dealing with the staff is a wonderful experience and I will be back! Thank you More
by Lindaaudi
Employees Worked With
Bethany and tomas
March 26, 2018
Service Excellent service today, as is always the case. Efficient, polite, and accurate. I’ve never had to return with an unresolved issue. I highly recommend Excellent service today, as is always the case. Efficient, polite, and accurate. I’ve never had to return with an unresolved issue. I highly recommend. More
by rdalex
Employees Worked With
Michael Armstrong
January 16, 2018
Customer service at it’s finest From the second I came in to the second I left Henry and Anthony where hands on and gave me the best service ever experienced! From the second I came in to the second I left Henry and Anthony where hands on and gave me the best service ever experienced! More
by Audi1988
Employees Worked With
Anthony , Henry Sudnovsky
January 13, 2018
Really pushy and not honest My car was not clean tires and interior was really dirty! Not too happy with the service. Price was too expensive and quality is poor. My car was not clean tires and interior was really dirty! Not too happy with the service. Price was too expensive and quality is poor. More
by Mike
Employees Worked With
James McHenry
January 10, 2018
Service for Check Engine Light Nate Willard is a very knowledgeable, communicative, and competent Service Advisor. From listening to details re when the check engine light came on Nate Willard is a very knowledgeable, communicative, and competent Service Advisor. From listening to details re when the check engine light came on and the car’s responsiveness to diagnosing potential issues and scheduling an appointment, Nate was outstanding in all respects. IRA Audi and the company’s customers are fortunate to have such an exceptional team member! More
by Audisailor
Employees Worked With
Nate Willard
January 07, 2018
Replaced and programmed new smart key When I needed to order a new smart key for my car, the parts department was very helpful and informative with the process and what to expect. Then whe When I needed to order a new smart key for my car, the parts department was very helpful and informative with the process and what to expect. Then when the time came to schedule the appointment for the service, they were also very helpful and informative. Finally during the time for the actual service and programming of the key, my service consultant Jim Misciosia was very professional, friendly and efficient. It was overall a pleasant experience. Thank you! More
by Mgerm27
Employees Worked With
Jim Miscioscia, Peter Anselmo, Steve Gents
