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Audi Peabody

Peabody, MA

4.7
508 Reviews

252 Andover Street

Peabody, MA

01960

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508 Reviews of Audi Peabody

June 17, 2022

Dealership is clean and staff are friendly other than one cranky salesman. On going issue- although I asked for a loaner car none were available. More

by wendywaycohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 21, 2022 -

Audi Peabody responded

Hello Wendy, thank you for the positive feedback about the staff and facility. I do apologize that the experience was not the same with all of the staff. I did address this with everyone and please feel free to reach out to us at any time with anything you may need. I can be reached at sdasilva@group1auto.com or at 978-818-7108. Steve DaSilva General Manager

June 16, 2022

Excellent service. Prompt in and out. Polite staff. Very pleasant experience. And the car looks great! More

by Howard.kirschenbaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 16, 2022 -

Audi Peabody responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

May 25, 2022

Service is excellent! They attentive and prompt. Our vehicle was ready on time. Showroom and car bay was very clean. Highly recommended More

by Doreen Azzolino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Albano
May 26, 2022 -

Audi Peabody responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 11, 2022

When I went in was asked if I would go to Sunoco for my inspection because of long wait. I should of been told before I got thete More

by nmr525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Gouveia
May 12, 2022 -

Audi Peabody responded

Thank you for your feedback! We appreciate your business!

May 10, 2022

I was treated with great care and professionalism by Nick Petralia. Thank you and wishing you the best success. From Daniel More

by DANIEL S.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Petralia
May 11, 2022 -

Audi Peabody responded

Thank you Daniel for your kind words for Nick! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

April 19, 2022

Wilson Suriel is an exceptional Audi Brand Specialist. His extremely knowledgeable and easy to talk to demeanor exceeded my expectations. My car purchase was super smooth and I felt so welcomed as a cus More

by EH5AS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Suriel
Apr 19, 2022 -

Audi Peabody responded

Thank you for your kind words! We are so glad we were able to provide you with a great sales experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!

April 16, 2022

Chris the technician was very helpful despite a lack of resources to complete the work in a timely manner More

by bstrayton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 19, 2022 -

Audi Peabody responded

Thank you for being our customer, we appreciate your kind words!

April 15, 2022

Service department is always extremely accomodating knowledgeable and willing to go the extra mile to help you. More

by Susanruddhughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Albano
Apr 20, 2022 -

Audi Peabody responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

April 15, 2022

The experience was professional, fast and straightforward. The sales associate was very knowledgeable about the Audi Q5 and was accommodating and polite. The whole process was a very pleasant More

by Coprms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Piazza the Salesman did an excellent job. , Alan Shauffer, Henry Sudnovsky, Joseph Schultz, Juan Tejada, Jude Pearson, Gale Ryan, Diane Berman
Apr 15, 2022 -

Coprms responded

Great place to do business

Apr 18, 2022 -

Audi Peabody responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

March 30, 2022

Excellent service and attention. Even found me some savings. Service professional Chris was great. I would highly recommend. More

by bobcroak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris M.
Apr 01, 2022 -

Audi Peabody responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

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