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Audi Peabody

Peabody, MA

4.7
508 Reviews

252 Andover Street

Peabody, MA

01960

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508 Reviews of Audi Peabody

June 02, 2023

Audi Peabody has always been my goto, super helpful and quality work. Nick is extremely polite and helpful every time I go in. More

by Kamiren.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Grimshaw
Jun 07, 2023 -

Audi Peabody responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

Our service contact Ray Baez was the best service writer I ever met at Audi. He listens to me and entertained every one of my comments and helped me accomplish my goals with my car. He have my his business More

by richardacardinale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Baez
Jun 05, 2023 -

Audi Peabody responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 31, 2023

They had a loaner car for me while 2 recalls were serviced. They keep you updated on the progress. Use video to show where service is recommended. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petralia, Service Consultant
Jun 04, 2023 -

Audi Peabody responded

Hi Laurie, we are very happy to have provided you with such a positive experience!

February 27, 2023

Nick Petralia is an exception to the rule. He made the dreaded service appointment into a very satisfying experience! More

by MarkG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Petralia
Mar 02, 2023 -

Audi Peabody responded

Hi Markg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2023

Raymond is amazing. Professional, knowledgeable and went above and beyond. Even returns phone calls which my previous rep did not. More

by rpiersielak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Feb 26, 2023 -

Audi Peabody responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

February 17, 2023

I leased my 2021 Audi q3 almost 2 years ago. Dealership is Is immaculate and my salesman Jason was great. Service completed my cars needs as promised. More

by pmolligi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Tejada, George Maria, Nigel Slack, Chris Fleming, Steve Gents, Justin Bizjak
Feb 20, 2023 -

Audi Peabody responded

Thank you for being our customer, we appreciate your kind words!

February 15, 2023

Outstanding service very happy with the service and attention given. The vehicle was taken care with great attention. More

by Izeman211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Feb 16, 2023 -

Audi Peabody responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 07, 2023

Sales person was professional and friendly made the transaction process easy. We look forward to working with Audi Peabody in the future! More

by Infantino144
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe
Feb 13, 2023 -

Audi Peabody responded

Thank you for your positive review! We appreciate your business.

February 01, 2023

Recently bought a pre-owned vehicle from this dealership. The communication at this dealership was lacking both by phone and email - We were told the day of pick up to come in before lunch to sign papers a More

by Customer
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Wesley Angel
Feb 22, 2023 -

Audi Peabody responded

I'm sorry for your experience please let us know how we could rectify the situation. Please reach out to me directly for any further sales or service needs Jakob Guggenthaler General Manager JGuggenthaler@group1auto.com

January 30, 2023

AudiPeabody is conveniently located and clean. I have purchased two vehicles and serviced three vehicles through AudiPeabody and every interaction has been great, especially the service department More

by Dmfadden13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Baez
Feb 19, 2023 -

Audi Peabody responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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