Audi Peabody
Peabody, MA
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508 Reviews of Audi Peabody
Expertise and patience Perfect, thanks so much to Jim and his team . This is probably the fourth Audi for us and this was by far the best service experience Al Cuoco Jim and his team . This is probably the fourth Audi for us and this was by far the best service experience Al Cuoco More
I had always had great service on my Audis here up until my last visit. Started out ok, but I learned never tell them you are not in a hurry to get your car back! They had my car for 6 weeks. Yes, a turbo n my last visit. Started out ok, but I learned never tell them you are not in a hurry to get your car back! They had my car for 6 weeks. Yes, a turbo needed to be replaced, which is a big job, but I constantly had to call and see what was happening. I insisted that they drop it off, which they did (so I did not have to find a ride or Uber to dealership). Would have been nice if they had washed and vacuumed car after all that time. And… I told them I would be interested in talking to a salesman to replace my Q5 as my lease was just about up and I had a car fall through and no one ever bothered to call me. Just bought a Mercedes. More
Jim was so helpful and transparent throughout the entire process. I’ve been in a bit of a pickle recently with issues with my car and Jim really did all he could to help me out and was very honest. process. I’ve been in a bit of a pickle recently with issues with my car and Jim really did all he could to help me out and was very honest. More
Service department is always backed up by at least 5 days. An appointment guarantees only that they will put your vehicle in their queue, not that it will be diagnosed in a timely manner. days. An appointment guarantees only that they will put your vehicle in their queue, not that it will be diagnosed in a timely manner. More
The dealership is always very clean and welcoming. Employees are eager to help and answer any questions Chris is always super knowledgeable and goes out of his way to help me. Employees are eager to help and answer any questions Chris is always super knowledgeable and goes out of his way to help me. More
Outstanding experience! Ken provided excellent service! He was very professional and knowledgeable about the Audi Q8. It was an all around excellent experience and a pleasur Ken provided excellent service! He was very professional and knowledgeable about the Audi Q8. It was an all around excellent experience and a pleasure doing business with him. More