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Audi Peabody

Peabody, MA

4.7
508 Reviews
Call Dealership (978) 739-8888

252 Andover Street

Peabody, MA

01960

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508 Reviews of Audi Peabody

December 20, 2023

Great service. Everything that my audi needed was completed on time. Nick P. Kept me informed about my vehicle. Always easy drop off and pick up. Thank you More

by Lgrff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick P
Report | Print
Dec 21, 2023 -

Audi Peabody responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 19, 2023

My salesperson was very responsive and knowledgeable. He showed me all the features of the car when I took delivery. More

by ep0260
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Corman
Report | Print
Dec 20, 2023 -

Audi Peabody responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Terrific service by Audi of Peabody. Service department really cares for their clients and goes the extra mile to take care of them. Highly recommended. No xx advice Trustworthy servi More

by Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 01, 2024 -

Audi Peabody responded

Thank you for sharing your positive experience with the service at Audi of Peabody. It's great to hear that their service department goes the extra mile and is trustworthy. Safe travels, and thank you for the recommendation!

December 16, 2023

Great service. Diagnosis and repair was performed with excellence. Jim did a great job taking care of me and setting me up with a loaner vehicle. More

by jamus1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Dec 19, 2023 -

Audi Peabody responded

That's wonderful to hear! Having a loaner vehicle can be a huge help when your car is in for repairs. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Everyone was great and friendly. Staff was courteous and professional. Zoe guided us through the whole process and answered any questions we may have had. Delivered the car on the da More

by sreed26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoe ,Kyle
Report | Print
Dec 20, 2023 -

Audi Peabody responded

We are thrilled to hear Zoe and our team at Audi Peabody went above and beyond to ensure a smooth experience for you, despite a small hiccup during the delivery. It's excellent to hear that Zoe handled everything and that you're happy with the service. Thanks for sharing your positive recommendation! Congratulations on your new vehicle!

December 15, 2023

Everything was great! I really appreciate the service, and I will be happy to return. More

by Bmbarret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Grimshaw
Report | Print
Dec 16, 2023 -

Audi Peabody responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Chris was aces to work with. Excellent customer service. Very pleased. Will be a return customer. More

by brettsherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Meoli
Report | Print
Dec 15, 2023 -

Audi Peabody responded

It's fantastic to hear that you had a great experience and that Chris provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Shows no concern about issue with their customers. Only interested in their commission as I heard them discussing at the service desk. Had to go to Audi USA for help. Heard other customers discuss as More

by Degan1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see him
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Dec 13, 2023 -

Audi Peabody responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 06, 2023

Friendly helpful service manager. Fast service. Lyft to and from home provided Hard to see video of maintenance check More

by Yuubet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim m
Report | Print
Dec 08, 2023 -

Audi Peabody responded

It's fantastic to hear that Audi Peabody provided friendly and helpful service, along with fast assistance! Offering a Lyft service to and from home is a thoughtful touch for convenience. We apologize the video of the maintenance check was difficult to see. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

I was offered 10% off when I booked the appointment and they refused to honor it for an oil change (that cost $119). I then had to wait 2 1/2 hours for the service. More

by MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Petralia?
Report | Print
Dec 05, 2023 -

Audi Peabody responded

The 10% was for a full service as disclosed in the advertisement. You received the oil change special pricing Jakob Guggenthaler, General Manager JGuggenthaler@group1auto.com

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