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Audi Palo Alto
Palo Alto, CA
2,817 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,817 Reviews of Audi Palo Alto
September 03, 2020
Thanks for the great service. We had had great luck in trying to find the right vehicle to work for our business needs. Good job! trying to find the right vehicle to work for our business needs. Good job! More
by Cisneroselectric
Employees Worked With
Bruce Andreu, Eric Gonzalez, Steven Barthold
September 03, 2020
Your Service dept. employee, John Su, is very professional and courteous. It was quick and and simple check in. He is also informative and resourceful resolving an issue without hesitation. Wo professional and courteous. It was quick and and simple check in. He is also informative and resourceful resolving an issue without hesitation. Working with John has given me a lot of peace of mind and has been a very good experience. Big Thank You. More
by Mml94065
Employees Worked With
John Su
September 02, 2020
I leased my Q7 from the Palo Alto dealer twice. Once 4 years ago and second time yesterday. They have absolutely great service. I highly recommend Luan. He takes personal attention to all the details. He years ago and second time yesterday. They have absolutely great service. I highly recommend Luan. He takes personal attention to all the details. He will be my go to person for all my car leases. Richard and Steven also were of great help. Thankyou for finding the car of my choice! More
by Neelnaidu
Employees Worked With
Richard Yoneji , Luan Nguyen , Steven Barthold
August 28, 2020
Great customer service. Our salesperson was Ludmila. She secured us the best deal in Northern California. We worked with several other Audi dealers and Palo Alto Audi gave us the best deal. Tony in f She secured us the best deal in Northern California. We worked with several other Audi dealers and Palo Alto Audi gave us the best deal. Tony in finance was very pleasant and got us out quickly. Overall one of the most satisfying automobile purchases I have made in years. I definitely will give them first chance at my next Audi purchase. More
by rydnwyld
Employees Worked With
Ludmila Hasan , Tony Oliva
August 08, 2020
Excellent as always. Easy drop off, great communication, and easy loaner program. Great recommendations and advice on how to handle different issues. Will definitely use Audi Palo Alto again. and easy loaner program. Great recommendations and advice on how to handle different issues. Will definitely use Audi Palo Alto again. More
by ANDY.BARTON
Verified CustomerEmployees Worked With
Benny Gomez - 5 star, Michael Low
August 07, 2020
Great staff. Great deal. Would happily go back there again. They checked back with me without being pushy. Friendly, helpful, and very knowledgeable about their products. again. They checked back with me without being pushy. Friendly, helpful, and very knowledgeable about their products. More
by mcleod.bruce
Employees Worked With
Bruce Andreu, Omar Rubio, Bruce Andreu, Eric Gonzalez, Travis Brown
August 06, 2020
The initial deal was smooth. We negotiated a price we were comfortable with and signed off on the deal. The issue came from the finance department. WhT a horrid experience. It took 2 hours to get seen were comfortable with and signed off on the deal. The issue came from the finance department. WhT a horrid experience. It took 2 hours to get seen and I was paying cash. I can only imagine the issues if you were financing. More
by josemarroyo
Employees Worked With
Bruce Andreu, Bruce Andreu, Steven Barthold
August 05, 2020
Excellent service and professionalism. It would also be good to always have someone at the concierge desk in the front, so customers know who’s in charge. good to always have someone at the concierge desk in the front, so customers know who’s in charge. More
by bharat.sampath
Employees Worked With
David Liss
August 04, 2020
Excellent service and parts departments. Really takes care to provide necessary repairs and replacements but does not try to update unnecessary repairs. Exceeded my expectations. Highly recommend Audi Pa care to provide necessary repairs and replacements but does not try to update unnecessary repairs. Exceeded my expectations. Highly recommend Audi Palo Alto More
by gunnarsshadow
Employees Worked With
John Su, Victor Luis, Quan Huynh, Kevin Gaddis, David Liss
