Audi Palo Alto

Incredible service at Audi of Palo Alto. Check in was really easy and straightforward. I requested a loaner, but they didn’t have one available. Nano gave me a ride home and was very friendly. I would en really easy and straightforward. I requested a loaner, but they didn’t have one available. Nano gave me a ride home and was very friendly. I would encourage everyone to take your Audi to Audi of Palo Alto for service. More

Audi in Palo AltoService Advisor Arian AskarianGreat Audi in Palo Alto Service Advisor Arian Askarian Great customer service and friendly staff Got shuttle service which was very friendly staff and Audi in Palo Alto Service Advisor Arian Askarian Great customer service and friendly staff Got shuttle service which was very friendly staff and on time More

The purchasing process was great. They were quick, courteous and prompt. I haven't had any services yet, but all in all, great. I would recommend to my friends. courteous and prompt. I haven't had any services yet, but all in all, great. I would recommend to my friends. More

Great, dedicated service professionals who go out of their way to make the experience as good as they can, sometimes going the extra distance for the customer. their way to make the experience as good as they can, sometimes going the extra distance for the customer. More

Good in talking to car owner but no care in fixing the car especially after the service is done. This is the second service that they did not fixed the car and treated my car right. When I got my car bac car especially after the service is done. This is the second service that they did not fixed the car and treated my car right. When I got my car back the bumper has damage. More

Friendly and cooperative but inefficient. Took two hours to purchase my car at lease end. They knew I was coming and could have completed the paperwork ahead of time to purchase my car at lease end. They knew I was coming and could have completed the paperwork ahead of time More

Audi Palo Alto has taken very good care of me. They just finished my 140,000 mile service. I will be back for the next service finished my 140,000 mile service. I will be back for the next service More

I was buying a car to ship to my home in another state. The man I was dealing with kept me informed at each step, including finding my specific car as it was transported from Europe. The man I was dealing with kept me informed at each step, including finding my specific car as it was transported from Europe. More

Excellent test drive experience with Samuel Wong! Samuel spent the time explaining and demoing all the features of the car to us and make sure all questions are answered. Been to other Audi dealers and none spent the time explaining and demoing all the features of the car to us and make sure all questions are answered. Been to other Audi dealers and none of them even bother to explain how to use the MMI system.After test drive, Samuel was very quick to provide us with no nonsense trade in appraisal and price quote. Overall very positive experience with Samuel Wong. More

Audi Palo Alto did many mistakes with sale contract and also could not schedule a service appointment for already prepaid service. Bad service and not client oriented approach, do not trust them! also could not schedule a service appointment for already prepaid service. Bad service and not client oriented approach, do not trust them! More