Audi Palo Alto

Helpful staff and on time. the Q5 loaner car was not cleaned as advertised, it was dusty carpet and leather seats were dirty. the Q5 loaner car was not cleaned as advertised, it was dusty carpet and leather seats were dirty. More

Excellent service this time with Arnold. He expected us and had everything all set to go. Also fixed my key fob He expected us and had everything all set to go. Also fixed my key fob More

Fast service with convenient drop off and pick up shuttle. Sidney communicated all details with quick responses. shuttle. Sidney communicated all details with quick responses. More

Huynh Quan is super, great advisor … every time I need check my car I make a schedule to see him check my car I make a schedule to see him More

Quan in the service department was very helpful and informative. He was patient and gave me time to consider options. informative. He was patient and gave me time to consider options. More

Great service! !! Has to special order part for our Audi TT. The service advisor provided us with a loaner and gave us accurate estimate when the car would be ready. !! Has to special order part for our Audi TT. The service advisor provided us with a loaner and gave us accurate estimate when the car would be ready. Highly recommended!!! More

We received excellent customer service from Peter! Very helpful and attentive! Would highly recommend him! Very helpful and attentive! Would highly recommend him! More

I am very pleased with Audi Palo Alto. I prefer to drive a little further and go to Audi Palo Alto for service because I am most confident and happy anytime I drop my vehicle, especially w I prefer to drive a little further and go to Audi Palo Alto for service because I am most confident and happy anytime I drop my vehicle, especially with Quan and his positive attitude and knowledge. More

Brought my car in for the 40k service. Informed the service advisor of several items to address and they were taken care of. There was a 2 week wait for an appointment, so plan ahead for Informed the service advisor of several items to address and they were taken care of. There was a 2 week wait for an appointment, so plan ahead for your next service appt. Overall, I’m very satisfied with how things went. More

Salesperson Peter was great. Low key, no pressure. Delivered my car later when it was inconvenient for me to Pick it up Low key, no pressure. Delivered my car later when it was inconvenient for me to Pick it up More