Audi Pacific

Courtesy and fast service I had a good experience. I was taken care of quickly and was given a ride back home and back when Mubarak car was ready. I had a good experience. I was taken care of quickly and was given a ride back home and back when Mubarak car was ready. More

Thank you Henry Went in for a tire pressure check and as always Henry Esqueda made me feel welcomed and at home. In all honesty it’s the costumer service like what He Went in for a tire pressure check and as always Henry Esqueda made me feel welcomed and at home. In all honesty it’s the costumer service like what Henry offers that keeps me at Pacific Audi. Always very what time is it professional and polite and never make you feel like their trying to sale you something extra. Thanks again Henry Esqueda I value your work ethic. More

Customer Service Reigns Here It's always a pleasure having my car serviced at Audi Pacific. Every staff member I run into is friendly and helpful. Henry is great! It's always a pleasure having my car serviced at Audi Pacific. Every staff member I run into is friendly and helpful. Henry is great! More

My easiest and most pleasant auto purchase experience Purchasing my new Audi Q5 was a very easy experience. From the time I called to make an appointment with a sales representative to taking delivery of Purchasing my new Audi Q5 was a very easy experience. From the time I called to make an appointment with a sales representative to taking delivery of the car everything went perfectly. Their staff is the most professional I have ever dealt with. I came in with a referral from the Costco Auto Purchase program and everything went exactly as I expected. They honored the program guidelines completely and I feel I got an excellent deal without unnecessary hassle. There was no pressure to sell me things I really didn't want. Special thanks go out to Adam Roberts, my salesperson and Alan Toruno - both spent a considerable amount of time with me to help me to understand all of the new technology available in the new Q5. Alan programmed all of the initial settings for me and reviewed the car with me again when I took delivery. He even made sure my garage door opener was correctly programmed - which took extra time since I have an older opener. Adam and Alan helped to set up the Audi app on my smartphone and everything seems to be working great. Anthony Maldonado quickly found several accessories I wanted to add to the car and they have all been fitted to the car. I really can't say enough about how well I was treated at Pacific Audi. I will definitely be a repeat customer and recommend the dealership. More

Friendly Environment People here are proactive. I was waiting in the sofa area having my second coffee, and then the lady came to me and see if I got helped. People here are proactive. I was waiting in the sofa area having my second coffee, and then the lady came to me and see if I got helped. More

Good and satisfied service My car had major problems, all repairs were done to my satisfaction. I am very happy with the service and the people I was in contact with. My car had major problems, all repairs were done to my satisfaction. I am very happy with the service and the people I was in contact with. More

Thank you Kevin! We enjoyed working with Kevin. He was easy to work with and very professional. I appreciated the extra time he took to go over everything and make s We enjoyed working with Kevin. He was easy to work with and very professional. I appreciated the extra time he took to go over everything and make sure we were satisfied with the car and the process. More

Stellar customer service and product knowledge! I came in with a friend on a Saturday and we are both just starting the car shopping process. She wanted to know more about the Q5 and me the A5. His I came in with a friend on a Saturday and we are both just starting the car shopping process. She wanted to know more about the Q5 and me the A5. His product knowledge was phenomenal, he was very professional and really spent time with us explaining the features and showing us how they work before we even started on the test drive. He spent 3 hours with us until we had all our questions answered. While neither of us were ready to commit, we both agreed that when we were, we would be coming back to this store and to Daryl. More

Strong communication throughout the service process The dealership was very accommodating to get me a loaner while they were working on my car. Throughout the process of the repairs they kept in constan The dealership was very accommodating to get me a loaner while they were working on my car. Throughout the process of the repairs they kept in constant contact so I knew what was going on. More

Great Customer Service I came in for the service of my Audi Q3 this was the first service on my car. I decided to wait at it took 90 min for the service,. This was OK for me I came in for the service of my Audi Q3 this was the first service on my car. I decided to wait at it took 90 min for the service,. This was OK for me because I brought work to do and the time went very quick. Michael was the service adviser that help me. a very pleasant person. to work with. Thanks Lisa More