Audi Pacific

Excellent communication. Staff knowledgeable and friendly. No "hustle." All very professional. Was referred by my car broker Peter Arkin who is very knowledgeable and careful about to whom he wou friendly. No "hustle." All very professional. Was referred by my car broker Peter Arkin who is very knowledgeable and careful about to whom he would refer. My only problem is that I live too far away to be able to use Pacific Audi for my routine service. But I do plan to use them for major items if and when they arise. More

I had just totalled my Audi A4 and was looking to replace it. I got my money from insurance and I located the A5 I wanted at Torrance. All of the other dealers I had worked with didn't seem to really take me it. I got my money from insurance and I located the A5 I wanted at Torrance. All of the other dealers I had worked with didn't seem to really take me seriously since I am young and didn't think I could actually buy the vehicle. Fred and Bernie both made leasing this car as easy as possible. I cannot thank them enough for a smooth transaction. More

Ryan Shipton and the others at Pacific Audi all have expert knowledge of the Audi product and sales process. They are all friendly and professional. All questions were answered, emails and phone calls expert knowledge of the Audi product and sales process. They are all friendly and professional. All questions were answered, emails and phone calls promptly returned with a reply. My purchase lasted nearly 5 months from the time I ordered the car until we completed the sale, as I ordered a specific model that was new and I went to Europe with my family to pick up the car (and drive it for an extended period of time) before it was shipped to California. During this time I had many interactions with Ryan and his staff and have only positive things I can say about them. The nature of European Delivery has unique challenges and uncertainties, Ryan and his staff made all the arrangements and everything went very smoothly. I look forward to purchasing another Audi next year from Ryan Shipton, and recommend him and the dealership to anyone wishing to purchase an Audi product. More

I bought my first new car at Pacific Audi--a red with beige interior A3 TDI. As it turns out a red A3 TDI with beige interior is hard to find. After getting the run around from a number of other dealer beige interior A3 TDI. As it turns out a red A3 TDI with beige interior is hard to find. After getting the run around from a number of other dealers in the Los Angeles area I happened upon Pacific Audi who took my color request seriously and ordered the car for me at a fair price. I initially purchased the car from a salesman named David who at some point during the time my car was being made left Audi for Mercedes. At that time Bernie, dealt with me. At first it seemed my initial agreement for Christmas delivery with David would not be honored but after reminding Bernie about it I did indeed receive my car in time for Christmas. It did not come with a big red bow as David had promised but I didn't speak up about it when I picked up my car and I'm pretty sure David didn't pass on that part of the deal to Bernie. Shaun explained all the bells and whistles on my A3 and did a fine job doing so. After he was finished I was able to easily use the navigation system to find the nearest Indian restaurant. Because we were in the middle of an epic downpour in Los Angeles at the time I picked up my car, Bernie threw in a free detail for my new A3. I can't wait to go back and redeem the offer and maybe I'll even get the big bow I was hoping for. I would recommend Pacific Audi to friends and family and hope to go back for any service needs my new car my have. I think Pacific Audi is a friendly business that treats their customers with respect and integrity. More

This was by far the best car buying experience I have ever had. Jim and Chris were great to deal with. Negotiated everything over the phone and was in and out of the dealership with my new car in 1-1/2 h ever had. Jim and Chris were great to deal with. Negotiated everything over the phone and was in and out of the dealership with my new car in 1-1/2 hours. Can't recommend this dealership and particularly Jim and Chris enough! More

Pacific Audi is a great dealership. My car buying experience was super simple. Ryan, my sales rep, was amazing, easy to work with, and made the process stress-free. I left the dealership feeling ec experience was super simple. Ryan, my sales rep, was amazing, easy to work with, and made the process stress-free. I left the dealership feeling ecstatic and confident in my purchase. I absolutely love my car (more than I ever even thought I would). Ryan provided me with great information and recapped me on all the details associated with the car and its functions and features. Not only was my purchasing experience great, but my service appointments have also been amazing. The entire office (from sales, to service, to finance) is extremely helpful, friendly, and knowledgeable. I would recommend Pacific Audi to anyone who is interested in purchasing a car. I can attest that you will walk away completely satisfied. I will be back in a couple of years (when my lease is over) to get another Audi! :-) Best, Ashley More

The sales staff was friendly and courteous. They made sure I got a good deal on the car (on the account that I recommend them to friends and family which I do). They also made sure that I got great finan sure I got a good deal on the car (on the account that I recommend them to friends and family which I do). They also made sure that I got great financing. They made experience easy and fun, cracking jokes here and there to ease up the tension. More

Angel was great to work with! He was helpful, honest and explained everything to me in detail and I felt that he was not trying to 'pull one over on me'. I would definitely recommend him and this dealership explained everything to me in detail and I felt that he was not trying to 'pull one over on me'. I would definitely recommend him and this dealership to anyone. I like my car and am happy with my treatment. More

We were treated with respect without the usual pressure and gamesmanship that is often found at auto dealerships. We were open and honest about our interest in leasing and they responded in kind. Both Jim and gamesmanship that is often found at auto dealerships. We were open and honest about our interest in leasing and they responded in kind. Both Jim and Chris were easy to deal with, answering our questions and giving us good information about the various Audi models we were interested in leasing. We test drove a few different models, told them how we liked them and told them we were also considering the BMW. After some time we went home to think about what we wanted to do. A couple of days later we called back and told Jim what model we would like to lease. He located it in a color we liked so we came in and leased the A-4 Quattro. We love this car and feel good about the sales people. More

This was my first new car lease and as a recent college graduate the Audi Financial Services College Graduate program is what landed me at this dealer. As I walked on the lot I was greeted by Shaun and hi graduate the Audi Financial Services College Graduate program is what landed me at this dealer. As I walked on the lot I was greeted by Shaun and his coworkers and I found them to be extremely well qualified and friendly. I was at ease working with Shaun as he never pressured me and provided me with the type of detail and professionalism that made me feel comfortable. As the process progressed and I more seriously considered the car, Shaun's attention to detail and respectfulness is what made my decision for me. It is clear that Shaun Hinson is a great young car salesman and I would recommend both him and Pacific Audi to anyone I could. I have been pleased with my entire experience and would like to thank them for their attention to their customer. More