Audi Pacific

Had a good experience Thanks to Natalie Lucido for making my experience at Audi pleasant. Everything went smoothly, I was kept informed on the progress of the maintenance a Thanks to Natalie Lucido for making my experience at Audi pleasant. Everything went smoothly, I was kept informed on the progress of the maintenance and repairs. More

Wonderful service! We had the best experience working with Charles Flores at Audi Pacific. He worked so hard to make our car buying process as easy as possible. We are s We had the best experience working with Charles Flores at Audi Pacific. He worked so hard to make our car buying process as easy as possible. We are so happy with our new 2015 Audi Q3 and will definitely come back to Audi Pacific again. More

Excellent Team! This was my first experience buying a new car in quite some time & Audi Pacific's team was great. I had the privilege of working with Cesar Zavala. This was my first experience buying a new car in quite some time & Audi Pacific's team was great. I had the privilege of working with Cesar Zavala. Great salesman, straight forward & very knowledge. Nice to see honest people who take care of their customers. He's been great through the entire process & even after the deal was closed. He continues to help with any issues no matter how small. Again, these people genuinely appreciate their customers. I would definitely buy from Cesar again! Looking forward to the opportunity... More

Excellent Customer Service Absolute pleasure working with Robert Randall on purchasing an Audi. Car was exactly as advertised, including price. Would purchase another vehicle Absolute pleasure working with Robert Randall on purchasing an Audi. Car was exactly as advertised, including price. Would purchase another vehicle without hesitation. Thanks for your assistance Robert. More

What an INCREDIBLE experience!! I really just can't say enough great things about my experience with Audi Pacific. And more specifically with Bernie, Byron and of course Dwight Oh. I really just can't say enough great things about my experience with Audi Pacific. And more specifically with Bernie, Byron and of course Dwight Oh. Dwight is the main reason I did business with Audi Pacific and the reason I will continue to do business with them. I'm not local to Torrance and drove over an hour to visit the dealership. I was just about to come off a lease with BMW and was looking for something different. I thought of Audi as I love the German engineering and made my way to Audi Pacific to look at some CPOs with Dwight, whom I had made an appointment with. From the moment I stepped in the gorgeous showroom and was greeted by Dwight's friendly smile and the smiles of the rest of the staff, I knew I was in good hands. The great customer service extended through the test drive process and into sales talks. Unfortunately, I wasn't able to do business the first time I made it down but through many long winded texts and calls (from me... yeah, I tend to have a lot to say about what I'm looking for and what kind of deal I need to make) at all hours of the day/night, Dwight was able to find the perfect CPO for me and invited me back down to test drive and make the deal. After trekking down for a second time and again being greeted by friendly faces, I test drove the A4 that would eventually be mine, which Dwight had waiting right out in front of the store I might add, and was hooked. It was indeed everything I was looking for and more! And thanks to Dwight and his knowledge and willingness to help, we were able to make the deal. Also big thanks to Bernie for helping with the finance part of it and also to Byron for helping finalize the finance deal. What an awesome team to have worked with. I left the Audi dealership that day with my new pride and joy and knowing that I had a new dealership and specifically a new car guy in Dwight. Let me say that I am VERY loyal and when I am hooked on something, I will be loyal until something happens to change that, and it takes a lot to break my loyalty. So Audi Pacific and Dwight Oh... THANK YOU for an awesome experience!!! I can't wait for my next Audi and I will be sure to refer anyone and everyone to you looking specifically for an Audi or even those that aren't sure what they want. THANK YOU!!! More

Great Service! I took my car back to Pacific Audi last week to complete the services I wanted done. Michael Harris of the Service Dept took great care of me & my 20 I took my car back to Pacific Audi last week to complete the services I wanted done. Michael Harris of the Service Dept took great care of me & my 2012 A6. When I opted to get alternative tires to replace the worn Pirelli P-Zeroes, he was able to come up with the Michelin A/S ties I wanted, and at a great price. Took care of my alignment as well, and even arranged for someone to grind the scuffs out of two of the rims. Best of all, done in a day, and MIchael followed up with a timely phone call to give me a status update. Definitely will go back again for my Audi's service needs. More

Audi experience Michael helped me how to use the buttons! He was professional. Definitely I would refer him to my friends ! Service done to my car was excellent ! A Michael helped me how to use the buttons! He was professional. Definitely I would refer him to my friends ! Service done to my car was excellent ! Awesome! More

Working with Evan Bolton Evan was a great salesperson. We knew exactly what we were looking for and Evan was able to make sure we got the car we wanted for the price we wanted Evan was a great salesperson. We knew exactly what we were looking for and Evan was able to make sure we got the car we wanted for the price we wanted. The sale happened the first day I met him at the dealership. He also quickly shipped the car up north where we needed it. After the sale Evan has checked in a couple times to make sure we are pleased with the car and answer any questions we have developed through use of the car. All in all, if I were to buy another Audi it would definitely be through Evan. More

I just bought a brand new A4 from Cesar Zavala and Nathan at Audi Pacific. These two could not have done more to accommodate my every need. They secured a vehicle from a different dealership, had the windows at Audi Pacific. These two could not have done more to accommodate my every need. They secured a vehicle from a different dealership, had the windows tinted for me, and delivered the car to me at my office almost 35 miles away!!! What incredible customer service!!!! I recommend both Cesar and Nathan to anyone looking to experience superior customer service in the purchase of an Audi. Thanks again guys!!! I will definitely be back! More

I called Audi Specific and spoke to Cesar Zavala. I told him the car I wanted and the price I was looking for. He called me back the next day and basically met my price for the car I requested. Cesar did him the car I wanted and the price I was looking for. He called me back the next day and basically met my price for the car I requested. Cesar did what he said and gave me what I wanted. I was able to avoid the usual car salesman/dealership baloney and actually have a great experience. The General Manager (Bernie) is a likeable "hands on" individual who helped greatly with my transaction as well. Even the finance person was enjoyable and on point. My car was detailed and waiting in the showroom for me with the paperwork ready for signature...Great Team = Great experience. More