Audi Pacific

Great Michael Harris is a top service writer. I drove into the service area without an appointment, a spur of the moment thing, as I drove by. They were obv Michael Harris is a top service writer. I drove into the service area without an appointment, a spur of the moment thing, as I drove by. They were obviously busy but treated me as though they were expecting me. Michael noted my concerns, had a loaner available quickly and followed up with thorough explanation of service suggested by mechanics. To my surprise they had noticed an issue which I had neglected to tell Michael about and proceeded to correct it after my "ok". If you're serious about keeping your fine auto in top running condition visit these guys More

Service appt Natalie Lucido was excellent from start to finish. Excellent and friendly. Kept me updated throughout my short wait. Service was actually completed Natalie Lucido was excellent from start to finish. Excellent and friendly. Kept me updated throughout my short wait. Service was actually completed before stated time. Very pleased More

I would buy another car from Raquel Hernandez any day! Raquel was extremely professional, responsive and provided excellent service. One night I called her about a black CPO S5 convertible I found on line. Raquel was extremely professional, responsive and provided excellent service. One night I called her about a black CPO S5 convertible I found on line. The dealership was closed but she answered the call, took down my information and had the car detailed and ready for a test drive the next morning. That afternoon I went home with a beautiful S5. Raquel made this car buying experience short, sweet and painless. I would recommend her to anyone shopping for a new or used Audi in the LA area. It's time to turn on my Fifty Shades of Grey and fill my garage with Audis! Thanks Raquel! More

Abel Juarez is excellent and very responsive My S6 has been having some teething problems so it has gone back to the Dealership a few times. On each occasion, Abel has been able to accommodate my My S6 has been having some teething problems so it has gone back to the Dealership a few times. On each occasion, Abel has been able to accommodate my schedule and arrange for a loaner. The car has been returned washed, and sooner than expected on each occasion More

I came in for warrenty schedule maintenance Francisco Valenzuela was with me from my initial phone call to make an appointment for service and all the way through the process of dropping my vehi Francisco Valenzuela was with me from my initial phone call to make an appointment for service and all the way through the process of dropping my vehicle off and placing me in a very nice complimentary loaner car. My service was completed in a timely manner and I returned for my freshly washed car. Mr Valenzuela also arranged for an estimate on a small body repair which he got for me in a matter of minutes. I drive over 40 miles from Huntington Beach to Audi Pacific because their service is exceptional and people like Francisco Valenzuela are the reason that they are. More

Great service as usual Natalie was super, a consistent performer - she always calls to let you know the status of your vehicle and if anything odd came up or not; and then s Natalie was super, a consistent performer - she always calls to let you know the status of your vehicle and if anything odd came up or not; and then she addresses the issues in a timely fashion. Two thumbs up!! More

Fast and easy service Service was fast and it only took 30 min. Michael Harris was on point with my needs. I'm highly satisfied... And I got a free car wash. Service was fast and it only took 30 min. Michael Harris was on point with my needs. I'm highly satisfied... And I got a free car wash. More

Great Professional and Friendly service! My purchase experience far exceeded my expectations! I have owned my car for 12 years and was ready to upgrade and buy myself something special. Aud My purchase experience far exceeded my expectations! I have owned my car for 12 years and was ready to upgrade and buy myself something special. Audi Pacific was my answer! I called a day ahead and Collin Kleinman said he would have the car clean and ready for me and then followed up to make sure I knew the directions. Once there Collin had the utmost professional and friendly attitude and overall excitement to help me achieve what was I looking for. With no pressure and lots of great answers for me...we found my car! Fady Kilada in finance was just as warm and willing to make sure I understood all the details before signing. These two were an absolute dream team to meet and do business with, I would highly recommend this dealership and hope others get Collin and Fady to work with. Thank you for my Audi and for making my whole experience of buying and dealing with a dealership and great one to speak of to others. I love my new car! More

The perfect experience Thanks for the perfectional experience that Vitaliy Konovalov offered my husband and I. I will definitely recommend this dealership and conceder comin Thanks for the perfectional experience that Vitaliy Konovalov offered my husband and I. I will definitely recommend this dealership and conceder coming back for my next car purchase. More