Audi Pacific

My cute new car Q3 Andy Ngo did his best to consult with the manager on my budget to sell the car to me. I value Andy's efforts with a five-hour marathon negotiation tha Andy Ngo did his best to consult with the manager on my budget to sell the car to me. I value Andy's efforts with a five-hour marathon negotiation that tested each other's patience. More

Great sales service Dwight was very easy to work with. There was zero pressure, and he was very knowledgeable regarding the Audi products. He even stayed late to help clo Dwight was very easy to work with. There was zero pressure, and he was very knowledgeable regarding the Audi products. He even stayed late to help close the deal. The Audi Pacific team are awesome and I'm so glad I went with the A5. I look forward to being a repeat customer at Audi Pacific. More

Pleasant experience Gino was very knowledgeable and very pleasant to deal with. He explained the workings of the car in great detail.and was not rushing for time. Gino was very knowledgeable and very pleasant to deal with. He explained the workings of the car in great detail.and was not rushing for time. More

Excellent Everyone at this dealership is always extremely professional and wonderful. They always offer a loaner car, keep you updated and check on you if you c Everyone at this dealership is always extremely professional and wonderful. They always offer a loaner car, keep you updated and check on you if you choose to wait. More

good service The staff were very polite and accommodating t hey answered all my questions and explained all my options it was a nice experience for me. Lina was gr The staff were very polite and accommodating t hey answered all my questions and explained all my options it was a nice experience for me. Lina was great. More

Couldn't be better Just brought my A5 in for a NTSA recall (airbag) — and as with every other service visit, every aspect was perfect. Speed, courtesy, quality of repai Just brought my A5 in for a NTSA recall (airbag) — and as with every other service visit, every aspect was perfect. Speed, courtesy, quality of repair — you name it. More

A5 Oil consumption I own a Audi A5 2011, they have been very helpful in this situation, they have a very professional staff and informative tech center, I would recommen I own a Audi A5 2011, they have been very helpful in this situation, they have a very professional staff and informative tech center, I would recommend this dealership highly. More

Excellent service experience My Audi was brought in for in-warranty service (35,000 mile). I was given prompt attention and received a courtesy loaner Audi. Later that day I rec My Audi was brought in for in-warranty service (35,000 mile). I was given prompt attention and received a courtesy loaner Audi. Later that day I received, via text and e-mail, a video from Thomas visually describing the condition of my car's important systems-a nice touch I had never seen before. Anel Correa was very courteous and knowledgable, and kept me up-to-date on the service progress. I would like to add one additional item: If a courtesy car had not been available I was told that they would send me to Enterprise Rent-A-Car. There is no way that I would ever do business with Enterprise. The one time I did rent from them they tried to rip me off for damage to the car that I did not do. After a week of haggling, I found out they had charged the prior 3 renters with the same scam for the same damage! A Daily Breeze reporter did an expose on rental car scams and found a dozen instances like mine. I asked him how many were Enterprise? He replied "All of them"! (If you are interested, I have the full Daily Breeze report and subsequent follow-ups, which you may have a copy of.) More

White glove service I had a wonderful experience from start to finish. Everyone was extremely friendly and helpful, and I was notified of any changes each step of the wa I had a wonderful experience from start to finish. Everyone was extremely friendly and helpful, and I was notified of any changes each step of the way. More

Tire replacement Pacific Audi beat all local tire stores in price by over $200.00. They also supplied me with a loaner vehicle. The whole service took under 2 hours. Pacific Audi beat all local tire stores in price by over $200.00. They also supplied me with a loaner vehicle. The whole service took under 2 hours. More