Audi Pacific

Exceeded Expectations While my 2015 A5 was in for a recall warranty issue, Audi Pacific's service technician found a leaking seal in the course of making sure all the fluid While my 2015 A5 was in for a recall warranty issue, Audi Pacific's service technician found a leaking seal in the course of making sure all the fluids were topped-off under the hood. Greatly appreciated the attention to detail and catching this minor problem so it could be addressed pro-actively. More

Great experience at Audi Pacific Joby was a tremendous salesman. Very knowledgeable, efficient and understanding. Marie, sales mgr., was extremely helpful throughout the process and Joby was a tremendous salesman. Very knowledgeable, efficient and understanding. Marie, sales mgr., was extremely helpful throughout the process and insured the entire process was easy with everything taken care of. Alan, technologist, shared his extensive knowledge of the car and MMI system. His explanation was clear and concise, which made it very easy for me to navigate through the system. More

Natalie Super Service Advisor I have been using Natalie for some time now as my Service Advisor. She is always helpful and conscientious with me. When we've set an appointment, s I have been using Natalie for some time now as my Service Advisor. She is always helpful and conscientious with me. When we've set an appointment, she has the service number waiting for me. Takes my info and issues and gets it moving in the system. As soon as my Q7 is finished, she calls me. Thank you for you help and support Natalie. She makes it a pleasure to visit the dealership. More

Purchase of 2 vehicles Excellent experience for our First! Audi we purchased 2 vehicles. Everyone we worked with was knowledgeable and patient. Thank you for not once puttin Excellent experience for our First! Audi we purchased 2 vehicles. Everyone we worked with was knowledgeable and patient. Thank you for not once putting pressure on us to purchase a car. That’s why we purchased TWO! More

Audi Service Department Brought my etron in for its 25,000 service. Oscar was very helpful and the service was completed quickly. The wait was about an hour. Brought my etron in for its 25,000 service. Oscar was very helpful and the service was completed quickly. The wait was about an hour. More

good customer service I am happy to have a good customer service from Anel. Thanks to her, I am enjoying to drive my car every day. Thank you again. I am happy to have a good customer service from Anel. Thanks to her, I am enjoying to drive my car every day. Thank you again. More

Responce Henry did a great job of getting the idiots at whoever handles tire warrenty for Audi squared away and hopefully this problem will not come up again. Henry did a great job of getting the idiots at whoever handles tire warrenty for Audi squared away and hopefully this problem will not come up again. Henry has always been extremely helpful and it is because of him that I will the car in for service at your dealership More

Efficient Service experience was very efficient. Drop off and pick up occurred quickly and without any delay. However there was absolutely no explanation of wha Service experience was very efficient. Drop off and pick up occurred quickly and without any delay. However there was absolutely no explanation of what would be done to my vehicle or what was done during the service. I have the prepaid maintenance plan so I figure everything required was done but the last time they sent me a full inspection video of my vehicle on the lift (same dealership) so this visit fell short for sure by that standard. More

Truman Audi Q7 service Natalie and Audi Pacific's service team consistently provides excellent service. They are speedy, efficient and communicative. Natalie kept me infor Natalie and Audi Pacific's service team consistently provides excellent service. They are speedy, efficient and communicative. Natalie kept me informed every step of the way. More

Sensor replacement in passenger front seat Great Experience with Oscar and his staff. Took care of me right away and put me into a loaner for the afternoon. Car was finished before 5pm same da Great Experience with Oscar and his staff. Took care of me right away and put me into a loaner for the afternoon. Car was finished before 5pm same day. Washed and cleaned my car. Great job! More