Audi Pacific

Excellent service at Audi Pacific Making a service appt. on line was easy. When i arrived i was immediately greeted by a service rep. and escorted to his work station. The upstairs wa Making a service appt. on line was easy. When i arrived i was immediately greeted by a service rep. and escorted to his work station. The upstairs waiting room is quite and provides ample room to relax or work. This dealership has been very. Good to me. Thank you. More

Got in and out with service with no issues. Went to schedule and routine service for my car. My normal service advisor Francisco was off but Oscar was able to help me. He was able to get my car Went to schedule and routine service for my car. My normal service advisor Francisco was off but Oscar was able to help me. He was able to get my car in for service that day without making an appointment and having to come back. That was very unexpected and great. He was very professional and polite. Appreciate what he was able to do. He also helped save me money in the long by getting me a 2 service package. Instead of paying $1,250 for 2 services I bought a package that got me both services for $760. More

10,000 mi service Quick, prompt, courteous, friendly and completed in less time than estimated. Very pleased. Received a quick appointment from the previous day. Very Quick, prompt, courteous, friendly and completed in less time than estimated. Very pleased. Received a quick appointment from the previous day. Very convenient timing for the appointment. More

Exceeded Expectations While my 2015 A5 was in for a recall warranty issue, Audi Pacific's service technician found a leaking seal in the course of making sure all the fluid While my 2015 A5 was in for a recall warranty issue, Audi Pacific's service technician found a leaking seal in the course of making sure all the fluids were topped-off under the hood. Greatly appreciated the attention to detail and catching this minor problem so it could be addressed pro-actively. More

Great experience at Audi Pacific Joby was a tremendous salesman. Very knowledgeable, efficient and understanding. Marie, sales mgr., was extremely helpful throughout the process and Joby was a tremendous salesman. Very knowledgeable, efficient and understanding. Marie, sales mgr., was extremely helpful throughout the process and insured the entire process was easy with everything taken care of. Alan, technologist, shared his extensive knowledge of the car and MMI system. His explanation was clear and concise, which made it very easy for me to navigate through the system. More

Natalie Super Service Advisor I have been using Natalie for some time now as my Service Advisor. She is always helpful and conscientious with me. When we've set an appointment, s I have been using Natalie for some time now as my Service Advisor. She is always helpful and conscientious with me. When we've set an appointment, she has the service number waiting for me. Takes my info and issues and gets it moving in the system. As soon as my Q7 is finished, she calls me. Thank you for you help and support Natalie. She makes it a pleasure to visit the dealership. More

Purchase of 2 vehicles Excellent experience for our First! Audi we purchased 2 vehicles. Everyone we worked with was knowledgeable and patient. Thank you for not once puttin Excellent experience for our First! Audi we purchased 2 vehicles. Everyone we worked with was knowledgeable and patient. Thank you for not once putting pressure on us to purchase a car. That’s why we purchased TWO! More

Audi Service Department Brought my etron in for its 25,000 service. Oscar was very helpful and the service was completed quickly. The wait was about an hour. Brought my etron in for its 25,000 service. Oscar was very helpful and the service was completed quickly. The wait was about an hour. More

good customer service I am happy to have a good customer service from Anel. Thanks to her, I am enjoying to drive my car every day. Thank you again. I am happy to have a good customer service from Anel. Thanks to her, I am enjoying to drive my car every day. Thank you again. More

Responce Henry did a great job of getting the idiots at whoever handles tire warrenty for Audi squared away and hopefully this problem will not come up again. Henry did a great job of getting the idiots at whoever handles tire warrenty for Audi squared away and hopefully this problem will not come up again. Henry has always been extremely helpful and it is because of him that I will the car in for service at your dealership More