Audi Pacific

Service quality Very helpful and welcoming. Provided coffee and snacks for the wait. I was able to get a loaner from them while my car was getting serviced. And the l Very helpful and welcoming. Provided coffee and snacks for the wait. I was able to get a loaner from them while my car was getting serviced. And the loaner was clean and easy to use. Everything went really smoothly. More

Best customer service in the business, bar none! From the moment you drive up until the time you leave after a service everyone is exemplary. They go out of their way to make you comfortable and ac From the moment you drive up until the time you leave after a service everyone is exemplary. They go out of their way to make you comfortable and accommodate your every wish (with in reason;) while you are there. They have even picked up my Audi for a warranty issue and delivered it on occasions when I am in a jam. It says a lot about a company when every one behaves in such a respectful, positive manner. Only sensational customer service! More

Big fan of my service advisor! My service advisor Francisco Valenzuela is a gem. I dropped my car off and picked up a loaner in mere moments. He updated me on my car's status in a My service advisor Francisco Valenzuela is a gem. I dropped my car off and picked up a loaner in mere moments. He updated me on my car's status in a timely manner. Francisco has been helping me for four years and every single interaction has been great. More

Good experience Made appointment via website which was super easy and convenient. Visited the day of schedule and within 15ins out of dealer. Was advised possible del Made appointment via website which was super easy and convenient. Visited the day of schedule and within 15ins out of dealer. Was advised possible delay of service due backed up vehicles but was able to pick up same day evening. Have used this service station previously but wasn't pleased with staff service but this time with new faces very courteous and will visit again. Mr. Oscar Barrientos and the lady who arranged loaner car was very attentive; More

excellent service and consideration well taken care of by Adam Roberts and Marie, love my car! Good price from Adam Roberts and Marie was considerate of all arrangement and agreements. N well taken care of by Adam Roberts and Marie, love my car! Good price from Adam Roberts and Marie was considerate of all arrangement and agreements. Next time would prefer to forego the closer stuff with family waiting, Still overall five star experience More

Great Service We have 2 Audi 's and have found the work and service provided by this dealership to be outstanding. The work is always done correctly and the staff We have 2 Audi 's and have found the work and service provided by this dealership to be outstanding. The work is always done correctly and the staff is helpful and knowledgeable and customer oriented. More

Tire replacement 1st service needed. Everyone I interacted with was courteous, friendly, and welcoming. I was completely satisfied.. Although I purchased my certi 1st service needed. Everyone I interacted with was courteous, friendly, and welcoming. I was completely satisfied.. Although I purchased my certified pro-owned Audi from another dealer because the price and equipment were closer to what I wanted, Audi Pacific treated me like I bought the car from them. Thank you. More

1st Service First service for the car. Handled very efficiently with minimum wait time. Was in and out within 90 minutes. Waiting area was clean and pleasant First service for the car. Handled very efficiently with minimum wait time. Was in and out within 90 minutes. Waiting area was clean and pleasant with tv and WiFi . More

Great Very helpful, made sure I had answers for and understood all of my finance questions. Enjoyed the process and appreciate them working late for me Very helpful, made sure I had answers for and understood all of my finance questions. Enjoyed the process and appreciate them working late for me More

Love, Love, Love Audi Pacific I have been working with Audi Pacific for over 6 years now. I have done over 4 transactions with them and the only reason why is their superior custom I have been working with Audi Pacific for over 6 years now. I have done over 4 transactions with them and the only reason why is their superior customer service. Simply the best service and care I have ever received from any car dealership. Thank you Kevin! More